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Reviews of Madhuban Sarovar Portico Mussoorie 4 stars

Brightland Estate, Near Library Chowk, Charleville Road, Mussoorie, Uttarakhand 248179, India, 248179 Mussoorie, India

#83 of 143 hotels in Mussoorie

Guests' Choice

Review score

Based on 43 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.6

  • Location

    8.2

  • Facilities

    7.2

  • Staff

    7.6

  • Value for money

    6.3

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 4 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room : Avail 15% Discount on FNB & Happy Hours (1 Pm to 6 Pm )
    • Stayed 1 night
    • Submitted via mobile

    Actully your site did not mention ...extra bed and breakfast.... We had long discussion with manager regarding this...they say we dont include valley view..not include breakfast and extra bed.... I pay extra money for that

    Stayed in September 2024

  • Reviewed: 2 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Room : Avail 15% Discount on FNB & Happy Hours (1 Pm to 6 Pm )
    • Stayed 1 night
    • Submitted via mobile

    Room cleanness, washroom

    Breakfast was good

    Stayed in September 2024

  • Reviewed: 23 June 2024

    7.0
    Nice stay,good staff
    • Leisure trip
    • Couple
    • Deluxe Room : Avail 15% Discount on FNB & Happy Hours (1 Pm to 6 Pm )
    • Stayed 3 nights
    • Submitted via mobile

    Property need renovation

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Climate was better in Mussorie than burning hot Delhi. Food was decent.
    • Leisure trip
    • Family with young children
    • Deluxe Room : Avail 15% Discount on FNB & Happy Hours (1 Pm to 6 Pm )
    • Stayed 1 night

    There can be more indoor activities for guests in the evening / night

    Centrally located

    Stayed in June 2024

  • Reviewed: 21 May 2024

    7.0
    Pleasant stay.. however staff needs to be more trained and proactive
    • Leisure trip
    • Family with young children
    • Deluxe Valley View Room with One Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Staff, especially the restaurent staff who didnt knew what they were doing . The buffet spread was with minimal spread....Gym and Spa was not functional ...

    Location

    Stayed in May 2024

  • Reviewed: 28 September 2023

    6.0
    Liked the stay minus a few things. Little over priced
    • People with friends
    • Deluxe Room : Avail 15% Discount on FNB & Happy Hours (1 Pm to 6 Pm )
    • Stayed 1 night
    • Submitted via mobile

    Air condition not working well.

    Clean

    Stayed in September 2023

  • Reviewed: 8 August 2023

    8.0
    Nice hotel for a short stay at mussorie. It is definitely value for money and doesn’t have any major negatives
    • Leisure trip
    • Couple
    • Deluxe Room : Avail 15% Discount on FNB & Happy Hours (1 Pm to 6 Pm )
    • Stayed 1 night
    • Submitted via mobile

    The bar and pool table area was supposed to close at 10:30 but all lights were out by 10:30 Food quality of dinner and spread of morning buffet was above average to good. Though they said they have a driver dormitory but it was in pathetic state with other drivers doing drugs inside. I think you can charge us a few bucks extra but provide humane conditions to our support staff

    Good location Clean and comfortable rooms Courteous staff We only stayed for one night Came late and left early

    Stayed in August 2023

  • Reviewed: 15 June 2023

    6.0
    Decent experience, though less value for money.
    • Leisure trip
    • Family with young children
    • Valley View Rooms
    • Stayed 3 nights

    Room was quite stuffy and was not really valley view, though we had booked the valley view room. Room was not cleaned, neither the mini bar stocked when we arrived. Bathroom was leaking and we needed to have it fixed. towels were stained and housekeeping always kept 2 towels even when we were 3 people staying 3 nights. Room facilities are not worth for money charged.

    Staff is very good and responsive. Food is tasty, options are good. The main property is itself very clean. Games, pool table, available and very nice.

    Stayed in May 2023

  • Reviewed: 5 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium Room with Bathtub
    • Stayed 3 nights

    Mandatory charges of new year eve party was a turn off as the facilities provided were not so good. Food wasn't that good. Same party charges for Vegetarian and non-vegeterian people. Very less options for veg snacks. Hotel restaurant was closed on 31st afternoon/evening. No food option was available.

    Hotel's location is not so high in the mountains and the road to hotel is pretty good. Parking space was good. Rooms were well cleaned.

    Stayed in January 2023

  • Reviewed: 1 April 2025

    4.0
    Disappointing
    • Family with young children
    • Deluxe Room : Avail 15% Discount on FNB & Happy Hours (1 Pm to 6 Pm )
    • Stayed 1 night
    • Submitted via mobile

    There is a staff member by the name of aniket He's the worst . Terrible hospitalityv Impolite staff

    The location is good But everything else is terrible .

    Stayed in April 2025

  • Reviewed: 7 March 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Room : Avail 15% Discount on FNB & Happy Hours (1 Pm to 6 Pm )
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nothing

    Stayed in March 2025

  • Reviewed: 16 March 2024

    9.0
    Nice Property from Sarovar Portico
    • Leisure trip
    • Solo traveller
    • Deluxe Room : Avail 15% Discount on FNB & Happy Hours (1 Pm to 6 Pm )
    • Stayed 1 night
    • Submitted via mobile

    Limited facilities. More inhouse activities expected

    Good Property. Great Breakfast and comfortable rooms.

    Stayed in March 2024

  • Reviewed: 29 November 2023

    9.0
    Close to Mall Road yet away from the hustle-bustle
    • Leisure trip
    • Solo traveller
    • Valley View Room : Avail 15% Discount on FNB & Happy Hours (1 Pm to 6 Pm )
    • Stayed 2 nights
    • Submitted via mobile

    The property has no Gym or Fitness Facility. Usually hotels of this range have a Fitness center. Breakfast spread is also too limited like a low budget hotel.

    The best part about the property is that it is located at an optimum distance from the Mall Road, so you can walk down to the Mall Road and at the same time will be away from the noise and the chaos. Mr. Narottam ensured a very easy check-in and check out, he also ensured that my stay was comfortable. Big thanks to his professional and polite behaviour. Vivek at the restaurant was extremely courteous, thanks for his exceptional service during breakfast time.

    Stayed in November 2023

  • Reviewed: 31 July 2023

    3.0
    Poor
    • Business trip
    • Family with young children
    • Valley View Room : Avail 15% Discount on FNB & Happy Hours (1 Pm to 6 Pm )
    • Stayed 1 night
    • Submitted via mobile

    Not maintained well at all. Service and facilities are extremely poor. Not recommended at all!!

    Stayed in July 2023

  • Reviewed: 13 July 2023

    2.0
    Not Worth
    • Leisure trip
    • Family with young children
    • Valley View Room : Avail 15% Discount on FNB & Happy Hours (1 Pm to 6 Pm )
    • Stayed 4 nights
    • Submitted via mobile

    Housekeeping is highly poor. The hotel is at a distance from the mall road and there is no means of transport. Food is just average

    Nothing

    Stayed in June 2023

  • Reviewed: 7 July 2023

    9.0
    Wonderful stay
    • Leisure trip
    • Family with young children
    • Valley View Room : Avail 15% Discount on FNB & Happy Hours (1 Pm to 6 Pm )
    • Stayed 3 nights
    • Submitted via mobile

    All good, no complaints.

    Location, view, food, service.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    9.0
    Amazing staff, amazing property.
    • Leisure trip
    • Family with young children
    • Deluxe Valley View Room with One Double Bed
    • Stayed 2 nights

    there is nothing much to unlike, i would recommend everyone to visit the property and experience it.

    Location is just amazing, the view is breath taking. Balconies of the rooms are amazingly designed to enjoy the perfect whether. i would surely recommend this hotel.

    Stayed in June 2023

  • Reviewed: 23 June 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Valley View Room : Avail 15% Discount on FNB & Happy Hours (1 Pm to 6 Pm )
    • Stayed 3 nights
    • Submitted via mobile

    Hygiene, toilets too small, housekeeping very bad , more of trainees employed. Room bedsheets, towels had stains and old . Lot of insects in room . Monkey menace is big issue . You can't sit in your room balcony as it is very dangerous

    The location, staff and food was good . The GM and restaurant staff Deepoo were very courteous

    Stayed in June 2023

  • Reviewed: 19 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Valley View Room : Avail 15% Discount on FNB & Happy Hours (1 Pm to 6 Pm )
    • Stayed 1 night
    • Submitted via mobile

    Nothing to be not liked over there

    We had a great stay in Sarover portico. Staff was exceptionally nice Food was excellent

    Stayed in June 2023

  • Reviewed: 5 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    washrooms are too small

    The staff was very helpful specially the receptionist.

    Stayed in March 2023

  • Reviewed: 29 January 2023

    10
    Stay is wonderful, staffs are good and active, food is nice.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Action on Online request for early checkin is still pending, need to improve.

    The staff’s are very polite, nice and well mannered. Location is too good and the ambiance of hotel is nice. Food is good and hospitality is wonderful.

    Stayed in January 2023

  • Reviewed: 9 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Valley View Room : Avail 15% Discount on FNB & Happy Hours (1 Pm to 6 Pm )
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 31 December 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Valley View Room : Avail 15% Discount on FNB & Happy Hours (1 Pm to 6 Pm )
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 6 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room : Avail 15% Discount on FNB & Happy Hours (1 Pm to 6 Pm )
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2024

Showing 1 – 25

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