Reviews of Brill Maner Residency Opposite Technopolis
222, Nayapatti Main Salt Lake Sector V Azad Hind Dhaba Building 2nd Floor, 700102 Kolkata, India
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Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewLocation
Reception
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewBathroom facilities very poor.
Thank you for your feedback. We’re sorry for the inconvenience and are working to improve our bathroom facilities.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewSituated in main area
The breakfast is boring and the same throughout the week. The room could have been clean and the AC was not working
Thank you for taking the time to share your feedback. We're glad you appreciated the staff, cleanliness, and central location. We're sorry to hear about the issues with the AC and the breakfast variety. We also regret that the room wasn’t up to the cleanliness standard you expected. Your concerns have been noted, and we’re taking steps to improve in these areas. We truly value your feedback and hope to offer you a much better experience on your next visit.
Thank you for taking the time to share your feedback. We're glad you appreciated the staff, cleanliness, and central location. We're sorry to hear about the issues with the AC and the breakfast variety. We also regret that the room… Show more
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewOn road , reception service was good
No board , not a good breakfast, fan was noisy
Thank you for sharing your feedback. We're glad you appreciated our reception service and found value in your stay. We sincerely apologize for the inconvenience caused by the breakfast, fan noise, and signage issue. Your comments are important to us, and we’ll make sure to address them to improve the overall guest experience. We hope to serve you better on your next visit
Thank you for sharing your feedback. We're glad you appreciated our reception service and found value in your stay. We sincerely apologize for the inconvenience caused by the breakfast, fan noise, and signage issue. Your comments are im… Show more
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewStaff was superb, everything things are good for me,☺️
Everything things are good 👍
Thank you so much for your wonderful feedback and perfect ratings! We're glad to hear that everything met your expectations and that you were especially pleased with our staff. Your satisfaction is our top priority, and we look forward to welcoming you back soon
Thank you so much for your wonderful feedback and perfect ratings! We're glad to hear that everything met your expectations and that you were especially pleased with our staff. Your satisfaction is our top priority, and we look forward … Show more
Reviewed: 27 April 2025 · Stayed in March 2025
Verified reviewReviewed: 27 April 2025 · Stayed in March 2025
Verified reviewReviewed: 27 April 2025 · Stayed in March 2025
Verified reviewThank you for your kind words and perfect ratings! We’re happy to hear that you were pleased with the location and cleanliness, and that you had a comfortable experience. Your satisfaction is our top priority, and we hope to welcome you back again soon.
Thank you for your kind words and perfect ratings! We’re happy to hear that you were pleased with the location and cleanliness, and that you had a comfortable experience. Your satisfaction is our top priority, and we hope to welcome you bac… Show more
Reviewed: 27 April 2025 · Stayed in March 2025
Verified reviewThank you for taking the time to leave such a wonderful review! We’re thrilled to know that you had a great stay and enjoyed the spacious room and our service. Your perfect ratings across all categories truly mean a lot to us. Looking forward to welcoming you again soon
Thank you for taking the time to leave such a wonderful review! We’re thrilled to know that you had a great stay and enjoyed the spacious room and our service. Your perfect ratings across all categories truly mean a lot to us. Looking forwa… Show more
Reviewed: 14 April 2025 · Stayed in March 2025
Verified reviewThank you for your great feedback! We’re happy to hear you found the property well-maintained and comfortable, and that the location worked well for you. We look forward to hosting you again
Reviewed: 14 April 2025 · Stayed in March 2025
Verified reviewReviewed: 14 April 2025 · Stayed in March 2025
Verified reviewThank you for your kind words! We’re glad you had a pleasant stay and enjoyed the clean rooms and good service. Looking forward to welcoming you again
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReason being, only locals are allowed to stay and not tourists - I had booked this accommodation 9 days before arriving and not a single piece of communication about whether or not I am a local or a tourist. I get a message just as I have landed at Kolkata airport asking if I was a local or tourist and only locals can stay here; then I call them and speak to them; they said they can send me to another location, and I can stay there... "No, thank you!" - This man wasn't helpful at all on the phone and put the phone down on me after I told him this was bad customer service and they could have messaged me at any point after I booked this place. It's one thing to have told me this 9 days ago ... but to tell me 30 mins before I was to arrive and, being a solo female traveller, that was poor customer service, and I had to end up paying nearly triple the price to stay somewhere that night in the same area and to find new accommodation for the rest of the week.
We deeply regret the experience you had, and we sincerely apologize for the frustration and inconvenience caused. This is not the level of service we aim to provide, and your feedback is invaluable in helping us improve. We understand the distress caused by the lack of communication and the poor handling of your situation. Please be assured that we are reviewing our processes to ensure this doesn't happen again in the future. We truly appreciate you bringing this to our attention and hope you’ll allow us the chance to make things right
We deeply regret the experience you had, and we sincerely apologize for the frustration and inconvenience caused. This is not the level of service we aim to provide, and your feedback is invaluable in helping us improve. We understand the d… Show more
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 4 April 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewRooms had cockroaches everywhere and very dirty. Geyser not working, no clean available, Rooms and bed stinks, no iron. I would recommend not to books this place
We sincerely apologize for the discomfort you experienced during your stay. This is certainly not the experience we strive to provide. Your feedback regarding cleanliness, maintenance, and facilities is being taken seriously, and we will address these issues immediately with our team to ensure they are resolved. Thank you for bringing this to our attention.
We sincerely apologize for the discomfort you experienced during your stay. This is certainly not the experience we strive to provide. Your feedback regarding cleanliness, maintenance, and facilities is being taken seriously, and we will ad… Show more