Reviews of Maple Grand 3 stars
Taj Nagra Phase 2 A-15, Taj Nagri Phase 2 Agra, Taj Ganj, 282001 Agra, India
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in May 2025
Verified reviewGood
Thank you for your kind words of appreciation, Mr.Gaurav ji !! We are glad to know that you enjoyed your stay here to such an extent. Hope to host you again soon, thank you! Warm Regards Rahul Sharma
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewCourteous staff, well placed location. Value for money
Could have been a little cleaner. While bed and furbishings wete spotless, one used soda bottle found rolling about in the room. No paper towels. Of the two rooms we booked, one didn't have fridge, the other fridge didn't work! A little more care required.
Dear Valued guest We sincerely apologize for the experience you had during your stay. This is not reflective of the standards we strive to maintain at Maple Grand. Your feedback regarding cleanliness, amenities & services .we are taking immediate steps to address these concerns. Thank you for bringing this to our attention, and we hope you'll give us another opportunity to provide you with a better experience in the future.
Dear Valued guest We sincerely apologize for the experience you had during your stay. This is not reflective of the standards we strive to maintain at Maple Grand. Your feedback regarding cleanliness, amenities & services .we are takin… Show more
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewThe property is fine, but the staff is so rude and they’re just charging money for stupid shit. They’re just looting you. Worse stay ever. If you want peace my advice would be to not choose this hotel
Rooms are too small. The staff is the worse
Dear Valued guest , Thank you for taking the time to share feedback on your recent visit to Hotel Maple Grand Agra. We never wish for our guests to leave our property dissatisfied with any part of their stay, thus we are very disappointed to learn you did. You are a valued guest of ours and are disheartened to hear you felt differently. . We will be sure to follow-up with our team to ensure such type of complaints never repeat again. Should you wish to further elaborate on your experience at our property, please send us an email
Dear Valued guest , Thank you for taking the time to share feedback on your recent visit to Hotel Maple Grand Agra. We never wish for our guests to leave our property dissatisfied with any part of their stay, thus we are very disappointed … Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewStaff
Nothing
Dear Sir, Thank you for taking the time to share your feedback with us. We regret that your experience didn’t match your expectations. Your feedback is really important to us to serve you better in future. Regards Rahul sharma
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 November 2024 · Stayed in November 2024
Verified reviewComfort of bed
Cleanliness & Maintenance of rooms
Dear Valued guest .We sincerely apologize for the experience you had during your stay. This is not reflective of the standards we strive to maintain at Maple Grand. Your feedback regarding cleanliness, Maintnance & Facility is invaluable, and we are taking immediate steps to address these concerns. Thank you for bringing this to our attention, and we hope you'll give us another opportunity to provide you with a better experience in the future.
Dear Valued guest .We sincerely apologize for the experience you had during your stay. This is not reflective of the standards we strive to maintain at Maple Grand. Your feedback regarding cleanliness, Maintnance & Facility is invalua… Show more
Reviewed: 3 August 2024 · Stayed in July 2024
Verified reviewReviewed: 9 July 2024 · Stayed in June 2024
Verified reviewReviewed: 26 June 2024 · Stayed in June 2024
Verified reviewReviewed: 24 April 2024 · Stayed in April 2024
Verified reviewReviewed: 18 April 2024 · Stayed in April 2024
Verified reviewrooms neat and clean behavior of the staff very kind location is very good near to taj mahal
Dear Mr.Deepak ji, thank you for choosing to stay with us and we are delighted that you have liked the services rendered to you by our team members. We have shared your review with our entire team which has thrilled and motivated them. We would love to see you again soon. Please accept our heartfelt gratitude and thank you once again from our entire team. Regards Rahul Sharma
Dear Mr.Deepak ji, thank you for choosing to stay with us and we are delighted that you have liked the services rendered to you by our team members. We have shared your review with our entire team which has thrilled and motivated them. We w… Show more
Reviewed: 21 March 2024 · Stayed in March 2024
Verified reviewAmazing Property, Great Food and very clean rooms. Very close to Taj Mahal and easy transport availablw
Dear Mr.Tariq ji, thank you for choosing to stay with us and we are delighted that you have liked the services rendered to you by our team members. We have shared your review with our entire team which has thrilled and motivated them. We would love to see you again soon. Please accept our heartfelt gratitude and thank you once again from our entire team. Regards Rahul Sharma
Dear Mr.Tariq ji, thank you for choosing to stay with us and we are delighted that you have liked the services rendered to you by our team members. We have shared your review with our entire team which has thrilled and motivated them. We wo… Show more
Reviewed: 16 February 2024 · Stayed in February 2024
Verified reviewThe hotel staff was very patient, understanding and helpful (even at 2AM or 5AM). Helped us with early check-in, collected and delivered our washed laundry to our room while we were out late at night, held our bags after check-out since we had some time left and wanted to go exploring.
There was no secure wifi connection because of which we couldn't work. We are working remotely during our trip and the hotel staff couldnt fix wifi issues during our stay so we had to take days off from work (which were unplanned).
Dear Mr.Ankit ji, thank you for choosing to stay with us and we are delighted that you have liked the services rendered to you by our team members. We have shared your review with our entire team which has thrilled and motivated them. your concern regarding wifi has been acknowledged and forwarded to concerned department head, You will feel improvement in your next visit. Regards Rahul Sharma
Dear Mr.Ankit ji, thank you for choosing to stay with us and we are delighted that you have liked the services rendered to you by our team members. We have shared your review with our entire team which has thrilled and motivated them. your … Show more
Reviewed: 10 February 2024 · Stayed in February 2024
Verified reviewReviewed: 4 January 2024 · Stayed in December 2023
Verified reviewIt was cozy and comfortable.
The price was little higher.
Dear Ms.Hina ji, Thank you for taking the time to share your feedback with us. We regret that your experience didn’t match your expectations. Your feedback is really important to us to serve you better in future. Regards Rahul sharma
Reviewed: 3 January 2024 · Stayed in December 2023
Verified reviewReviewed: 21 November 2023 · Stayed in November 2023
Verified reviewQuite likeable
Dear Valued Guest ,Thanks for your valuable feedback please visit again
Reviewed: 2 November 2023 · Stayed in November 2023
Verified reviewNothing
Saw cockroach in bathroom, bad stinky smell everywhere, trash can were all rusty and stinky, Towels were old and worn out, soap and shampoo were cheap and poor quality, hotel manager tricked us with RS 2800 car by charging us 4500. Bed frame has dust and stains all over. Did not clean upon request. Breakfast had limited option and were not clean and tasty. Outside the hotel, the sewage water was outside and was stinky and full of mosquitos.
Dear Mr.Manish ji, Thank you for taking the time to share feedback on your recent visit to Hotel Maple Grand Agra. We never wish for our guests to leave our property dissatisfied with any part of their stay, thus we're disappointed to learn you did. You are a valued guest of ours and are disheartened to hear you felt differently. . We will be sure to follow-up with our team to ensure such type of complaints never repeat again. Should you wish to further elaborate on your experience at our property, please send us an email
Dear Mr.Manish ji, Thank you for taking the time to share feedback on your recent visit to Hotel Maple Grand Agra. We never wish for our guests to leave our property dissatisfied with any part of their stay, thus we're disappointed to l… Show more