Reviews of Ecko Lite MARS Hotels, Amritsar 4 stars
Mahana Singh Road, 143006 Amritsar, India
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Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewFood was good and the working staff was good
Avoid MARS Hotel – Dishonest Staff & Poor Experience My stay at MARS Hotel was extremely disappointing. On the first night, we were given a room with a non-functional AC. Despite repeated complaints, the front desk manager, Devesh, was unresponsive and wasted 2–3 hours offering other rooms with the same issue. We also noticed that we had paid extra for a Deluxe room but were given a lower-category room instead. The staff, including the manager, showed a clear lack of honesty and professionalism. I would strongly advise against staying here.
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewReviewed: 4 February 2025 · Stayed in December 2024
Verified reviewReviewed: 11 November 2024 · Stayed in November 2024
Verified reviewReviewed: 29 September 2024 · Stayed in September 2024
Verified reviewReviewed: 8 August 2024 · Stayed in July 2024
Verified reviewVery close to the Golden Temple. Large and clean rooms. The staff was very helpful.
Water leaks in multiple rooms, some light fixtures were missing. The safety deposit box was out of batteries.
Dear Singh, Thank you for choosing M.A.R.S. Hotel Amritsar We thank you for your kind review and assure you that we shall deeply analyse the issue highlighted by you and shall leave no stone upturned to ascertain that such issues do not arise in the future. We resolve to work harder to come up to your expectations. Looking forward to your continued patronage and look forward to your next visit / vacation with M.A.R.S. Hotel Amritsar Best Wishes
Dear Singh, Thank you for choosing M.A.R.S. Hotel Amritsar We thank you for your kind review and assure you that we shall deeply analyse the issue highlighted by you and shall leave no stone upturned to ascertain that such issues do not ar… Show more
Reviewed: 22 May 2024 · Stayed in March 2024
Verified reviewVery helpful staff and room size value for money
Facilities/ service of the hotel could be better - the shower could do with shower screen, living room could do with a TV, access to public transport (uber/rickshaw) can be difficult considering the narrow street.
Dear Kaur, Thank you for choosing M.A.R.S. Hotel Amritsar We thank you for your kind review and assure you that we shall deeply analyse the issue highlighted by you and shall leave no stone upturned to ascertain that such issues do not arise in the future. We resolve to work harder to come up to your expectations. Looking forward to your continued patronage and look forward to your next visit / vacation with M.A.R.S. Hotel Amritsar Best Wishes
Dear Kaur, Thank you for choosing M.A.R.S. Hotel Amritsar We thank you for your kind review and assure you that we shall deeply analyse the issue highlighted by you and shall leave no stone upturned to ascertain that such issues do not ari… Show more
Reviewed: 2 May 2024 · Stayed in April 2024
Verified reviewReviewed: 18 April 2024 · Stayed in April 2024
Verified reviewReviewed: 8 April 2024 · Stayed in April 2024
Verified reviewReviewed: 29 March 2024 · Stayed in March 2024
Verified reviewReviewed: 24 February 2024 · Stayed in February 2024
Verified review