9.1

Reviews of Mayfair Convention 4 stars

Opposite Mayfair Lagoon, Jaydev Vihar, 751013 Bhubaneshwar, India

  • Anonymous

    Reviewed: 19 August 2025 · Stayed in July 2025

    Verified review
  • Amit

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
  • Santosh

    Reviewed: 2 July 2025 · Stayed in July 2025

    Verified review
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  • Maurice

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review
  • Kailash

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review

    Breakfast was wonderful service was excellent It was Homely comfort.

    Everything Perfect. No complain.

    Property response:

    Dear Mr Kailash kandoi, We are absolutely delighted to hear about your fantastic experience with us. It's heartening to know that our breakfast and service met your expectations. What we aim for is to offer that homely comfort for all our guests and looks like we succeeded to provide the same for you. It's tremendously motivating to get feedback such as yours. Your satisfaction means the world to us and we will share this extraordinary review with our team so that they know their hard work is appreciated. We hope that you enjoyed the rest of your day just as much and we look forward to serving you again in the future. Regards, Shubhamoy Banerjee Resort Manager Mayfair Lagoon, Bhubaneswar

    Dear Mr Kailash kandoi, We are absolutely delighted to hear about your fantastic experience with us. It's heartening to know that our breakfast and service met your expectations. What we aim for is to offer that homely comfort for all ou… Show more

    Mayfair Convention
    11 June 2025
  • Anand

    Reviewed: 12 May 2025 · Stayed in May 2025

    Verified review
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  • Patel

    Reviewed: 11 April 2025 · Stayed in April 2025

    Verified review
  • Ramesh

    Reviewed: 8 April 2025 · Stayed in April 2025

    Verified review
  • Rudra

    Reviewed: 7 April 2025 · Stayed in March 2025

    Verified review
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  • Murthy

    Reviewed: 6 April 2025 · Stayed in April 2025

    Verified review

    Keeping the cut fruits at 19 degrees or so doesn't make it good to eat. They are too cold and gives an impression that they may be stale also. Same with sweets.

    Communication regarding early check-in should be better - staff should be better trained

    Property response:

    Dear Mr Murthy Naidu, We appreciate your feedback and are truly sorry for the inconveniences you experienced during your stay. We understand your concern about the temperature of the cut fruits and sweets. Your suggestions are interesting and we will definitely take them into consideration when discussing our food storage practices with our culinary team. Regarding the lack of communication about early check-in, we comprehend your concern and assure you that we're working on it. We aim to improve our training regimen in order to enhance our team’s skills and efficiency in handling such requests. It's through feedback like yours that we can identify areas that need improvement in order to provide the best possible experience for our guests. Please accept our sincerest apologies for the inconveniences caused and know that we are committed to improving the areas you highlighted. We hope you will consider staying with us again so we can provide you with an exceptional experience next time. Regards, Shubhamoy Banerjee Resort Manager Mayfair Lagoon, Bhubaneswar

    Dear Mr Murthy Naidu, We appreciate your feedback and are truly sorry for the inconveniences you experienced during your stay. We understand your concern about the temperature of the cut fruits and sweets. Your suggestions are interestin… Show more

    Mayfair Convention
    9 April 2025
  • Adwaita

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review

    Cleanliness

    Nothing

    Property response:

    Dear Ms Adwaita, We truly appreciate your feedback and are deeply concerned to read about your experience, which does not at all represent the level of service we strive for. Cleanliness is of utmost importance to us and we make every effort to maintain our premises to the highest standards. Your comment is taken very seriously and will be addressed promptly with our housekeeping team to ensure this occurrence remains an isolated incident. We're committed to providing the best possible environment for our guests and we will work diligently to improve. Your feedback is invaluable in helping us to continually enhance the guest experience. We sincerely hope you'll consider returning in the future so we can demonstrate our commitment to your comfort and satisfaction. Regards, Shubhamoy Banerjee Resort Manager Mayfair Lagoon, Bhubaneswar

    Dear Ms Adwaita, We truly appreciate your feedback and are deeply concerned to read about your experience, which does not at all represent the level of service we strive for. Cleanliness is of utmost importance to us and we make every ef… Show more

    Mayfair Convention
    1 April 2025
  • Mike

    Reviewed: 27 March 2025 · Stayed in February 2025

    Verified review

    The reception, location and food.

    Property response:

    Dear Mr Mike Iyer, We appreciate your concise yet comprehensive review. We're thrilled to hear that you enjoyed our reception service, location and food offerings. Indeed, we believe a warm welcome sets the tone for an enjoyable stay, and our central location provides easy access to many local attractions. Moreover, we strive to offer a diverse array of delicious and fresh food to cater to our guests' varying tastes and preferences. We're delighted that we were able to meet your expectations in these aspects. Your feedback serves as an affirmation of our team's efforts and motivates us to continue improving our services for our valued guests like you. We would love to welcome you back on your next visit. Regards, Shubhamoy Banerjee Resort Manager Mayfair Lagoon, Bhubaneswar

    Dear Mr Mike Iyer, We appreciate your concise yet comprehensive review. We're thrilled to hear that you enjoyed our reception service, location and food offerings. Indeed, we believe a warm welcome sets the tone for an enjoyable stay, an… Show more

    Mayfair Convention
    27 March 2025
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  • Mohammed

    Reviewed: 28 February 2025 · Stayed in February 2025

    Verified review
  • Deepshi

    Reviewed: 28 February 2025 · Stayed in January 2025

    Verified review
  • Felix

    Reviewed: 27 February 2025 · Stayed in February 2025

    Verified review

    The hotel and our room were spotless. The staff were extremely efficient and friendly. Excellent breakfast.

    Property response:

    Dear Felix, We are thrilled to know our attention to cleanliness, efficient service, and tasty breakfast left a positive impression on you. Our team strives to ensure our guests have the best experience possible and your affirming words are a reward just in itself. For other guests like you who have high standards, we continue to perfect our craft. We're looking forward to making your future stays even more memorable! Regards, Shubhamoy Banerjee Resort Manager Mayfair Lagoon, Bhubaneswar

    Dear Felix, We are thrilled to know our attention to cleanliness, efficient service, and tasty breakfast left a positive impression on you. Our team strives to ensure our guests have the best experience possible and your affirming words … Show more

    Mayfair Convention
    28 February 2025
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  • Felix

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review

    Brilliant staff. Impeccable cleanliness Good breakfast

    Property response:

    Dear Felix, We are thrilled to see your positive feedback. Recognizing our dedicated staff who maintain the cleanliness of our establishment gives us immense joy. Your words are an affirmation of the high standards we strive to maintain every day. It's great to know that our breakfast selection was up to your liking. We always aim to provide a well-rounded and balanced dining experience to kick start your day. Your support encourages us to further enhance our service quality. Please feel free to provide any suggestions on areas where we can improve. We look forward to welcoming you back on your next visit. Regards, Shubhamoy Banerjee Resort Manager Mayfair Lagoon, Bhubaneswar

    Dear Felix, We are thrilled to see your positive feedback. Recognizing our dedicated staff who maintain the cleanliness of our establishment gives us immense joy. Your words are an affirmation of the high standards we strive to maintain … Show more

    Mayfair Convention
    24 February 2025
  • Rajaji

    Reviewed: 6 February 2025 · Stayed in February 2025

    Verified review

    Extremely good breakfast with lot of variety and choices. The taste and cooking was very good

    There was Maggi during breakfast. While I love Maggi, i think from a health perspective this tempting dish should not be offered...

    Property response:

    Dear Rajaji, We really appreciate your positive feedback on our breakfast variety and taste. We make every effort to meet the diverse dietary and taste preferences of our guests, hence we offer a seemingly endless array of options. We also believe in providing food that not only satisfies the palate, but also remains mindful of health implications. However, we understand your concern over Maggi being part of the breakfast spread. It is included mainly for those who might fancy some comfort food during their stay, yet we understand that health considerations are crucial too. Rest assured, we will be taking your insight into consideration as we continually strive to enhance our food offerings. Meanwhile, we suggest trying some of the other wholesome and delicious items in our spread in the future. Once again, thank you for your valuable feedback. Regards, Shubhamoy Banerjee Resort Manager Mayfair Lagoon, Bhubaneswar

    Dear Rajaji, We really appreciate your positive feedback on our breakfast variety and taste. We make every effort to meet the diverse dietary and taste preferences of our guests, hence we offer a seemingly endless array of options. We al… Show more

    Mayfair Convention
    7 February 2025
  • Srinivas

    Reviewed: 30 January 2025 · Stayed in January 2025

    Verified review
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  • Pawan

    Reviewed: 25 January 2025 · Stayed in January 2025

    Verified review

    Very small size single beds...should be minimum European King-size beds....poor spread of buffet breakfast

    Property response:

    Dear Pawan, We appreciate your constructive feedback regarding your recent stay with us. Every opinion is highly significant, and we truly value your input. We understand that our bed size didn't meet your expectations, and we are genuinely sorry for not meeting your standards. Your comments have been shared with our management team, and we are keen on exploring the options of providing larger European King-sized beds to enhance our guests' comfort. We have also acknowledged your suggestion about the breakfast buffet spread. Our priority is to provide a variety of tasty and nutritious meals, and it seems like we have room for improvement. Your feedback will certainly assist us in enhancing our food options to ensure a better dining experience. We are committed to improving our service and making sure our guests enjoy their stay, and feedback like yours is pivotal in reaching that goal. We’re hopeful that you’ll afford us another opportunity to serve you. We would love to demonstrate the needed enhancements, and significant steps are being taken to guarantee satisfaction for our esteemed guests.” Regards, Shubhamoy Banerjee Resort Manager Mayfair Lagoon, Bhubaneswar

    Dear Pawan, We appreciate your constructive feedback regarding your recent stay with us. Every opinion is highly significant, and we truly value your input. We understand that our bed size didn't meet your expectations, and we are ge… Show more

    Mayfair Convention
    26 January 2025
  • Tanushree

    Reviewed: 30 December 2024 · Stayed in December 2024

    Verified review
  • Debjani

    Reviewed: 29 December 2024 · Stayed in December 2024

    Verified review
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  • Satya

    Reviewed: 26 December 2024 · Stayed in November 2024

    Verified review
  • Avijit

    Reviewed: 19 December 2024 · Stayed in December 2024

    Verified review
  • Jyotishka

    Reviewed: 4 December 2024 · Stayed in December 2024

    Verified review

    Fairly good spread and quality

    Items that were finishing were not being replenished. For example when the coconut chutney for idly finished around 9:30 am it did not get replenished so we had idly without chutney !!!

    Property response:

    Dear Jyotishka, We sincerely regret any inconvenience you experienced during your visit. The situation you mentioned regarding the replenishing of items is indeed disappointing. Please know that we pride ourselves in maintaining food availability and your experience is surely an anomaly. The coconut chutney replenishment lapse was unintentional and we are already taking steps to ensure that it doesn't happen in future. We assure you that sufficient measures have been put in place to ensure consistent availability of all food items. We hope to have you back, and assure your experience will be much better next time. Regards, Shubhamoy Banerjee Resort Manager Mayfair Lagoon, Bhubaneswar

    Dear Jyotishka, We sincerely regret any inconvenience you experienced during your visit. The situation you mentioned regarding the replenishing of items is indeed disappointing. Please know that we pride ourselves in maintaining food ava… Show more

    Mayfair Convention
    5 December 2024
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  • Shripad

    Reviewed: 22 November 2024 · Stayed in November 2024

    Verified review

    Facilities, Room, food, room service, breakfast - all good. Maybe as a resort need to plan some activities onsite for those who do not venture to the city.

    Cannot think of anything.

    Property response:

    Dear Shripad, We’re glad you enjoyed our facilities, room, food, and room service during your stay. It's great to hear that the breakfast met your expectations as well. Your suggestion for onsite activities is appreciated and aligns with our goal of enhancing guests' experiences. We are committed to creating a more engaging environment, and planning activities that cater to guests who prefer to stay within the resort is a wonderful idea. We are currently exploring various options to provide more entertainment and enrichment, including workshops, outdoor games, and wellness sessions. Our aim is to ensure that every guest has enjoyable experiences, whether they choose to explore the city or relax within the resort. Your feedback plays a crucial role in our continuous improvement efforts, and we look forward to implementing more activities in the future. If you have any specific activity suggestions or preferences, we'd love to hear them to better cater to our guests’ interests. Thank you for sharing your thoughts, as they help us create a more fulfilling and enjoyable atmosphere for everyone. Regards, Shubhamoy Banerjee Resort Manager Mayfair Lagoon, Bhubaneswar

    Dear Shripad, We’re glad you enjoyed our facilities, room, food, and room service during your stay. It's great to hear that the breakfast met your expectations as well. Your suggestion for onsite activities is appreciated and aligns … Show more

    Mayfair Convention
    25 November 2024
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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