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  5. Reviews of Mayfair Spring Valley Resort Guwahati

Reviews of Mayfair Spring Valley Resort Guwahati This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Tepesia , Kamarkuchi , Sonapur , Kamrup, 782401 Guwahati, India

#39 of 129 hotels in Guwahati

Guests' Choice

Review Score

Based on 58 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.8

  • Location

    8.3

  • Facilities

    8.2

  • Staff

    8.3

  • Value for money

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 13, 2025

    9.0
    It was nice but little costly
    • Leisure trip
    • Family with young children
    • Executive Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not included in the room tariffs

    Room

    Stayed in August 2025

  • Reviewed: May 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Executive Room
    • Stayed 1 night

    over all it was a good experince

    Stayed in May 2025

  • Reviewed: April 20, 2025

    8.0
    Great Experience
    • Leisure trip
    • Solo traveler
    • Executive Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wifi Problems

    The ambience and location was very good.

    Stayed in April 2025

  • Reviewed: August 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Executive Room
    • Stayed 1 night
    • Submitted from a mobile device

    Service is slightly slow.

    Fantastic place to relax for a couple of days.

    Stayed in August 2024

  • Reviewed: May 13, 2024

    7.0
    Short stay with family
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night

    It has been observed that services are very slow, specially during buffet breakfast, items were not filled up once finished.

    Rooms are clean and very spacious, location is very nice and quite. Food quality is also good.

    Stayed in March 2024

  • Reviewed: May 6, 2024

    8.0
    Good.
    • Leisure trip
    • Couple
    • Executive Room
    • Stayed 1 night
    • Submitted from a mobile device

    Too much mosquito inside room.

    Location, ambience, food and overall hospitality

    Stayed in April 2024

  • Reviewed: August 19, 2025

    1.0
    Poor Service and Reaction!
    • Leisure trip
    • Solo traveler
    • Tea Garden Room
    • Stayed 1 night

    Imagine traveling so far in search of a place to recharge your batteries, but everything turns into a nightmare! Around midnight, I informed the security guard about the noise coming from the next room. It was truly a party, the whole family gathered, shouting, laughing, people coming and going... Unable to sleep at 1 a.m., I decided to call the front desk! But nothing was done, as the party continued... At 1:30 a.m., I called again and earnestly asked for help... Around 2 a.m., already furious, I called again! Unfortunately, I had to shout to get a reaction from the hotel team. At check-out and after settling my bills, they remembered to ask about my stay: I expressed my displeasure and asked me to wait as the hotel manager wanted to speak with me. I decided to wait, but I really wanted to find a hotel where I could rest. The manager came and once again asked me what happened, and after sharing the incident, I felt like it was my fault because everyone should have a good experience at the hotel. Even those who party at night and bother other guests! RIDICULOUS... I THREW 20K IN THE TRASH!! And so...they lose customers due to their passivity and desire to always ensure satisfied customers.

    NA

    Stayed in August 2025

  • Reviewed: August 5, 2025

    10
    I would love to be a part of your membership program or avail some free nights as a significant up b
    • Leisure trip
    • Family with young children
    • Executive Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast menu needs to be improvised.

    The greenery balcony to spend a few hours was commendable.

    Stayed in July 2025

  • Reviewed: August 1, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It is a Hilly area so walking with children was little difficult otherwise it was good experience

    Property is clean and greenery everywhere just so soothing

    Stayed in July 2025

  • Reviewed: July 19, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Executive Room
    • Stayed 1 night

    when we ordered the food at night little stale ......

    Stayed in June 2025

  • Reviewed: July 13, 2025

    10
    Amazing stay at this beautiful property.
    • Leisure trip
    • Family with young children
    • Executive Room
    • Stayed 1 night
    • Submitted from a mobile device

    Limited options for food at late night

    It’s ambiance, greenery, Spa, food and the pool

    Stayed in July 2025

  • Reviewed: June 17, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Room
    • Stayed 1 night
    • Submitted from a mobile device

    Food is costly

    The ambience, hygiene staff and orderly nature of things

    Stayed in June 2025

  • Reviewed: June 15, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Room
    • Stayed 1 night

    The service, food and room was beyond my expectation

    Stayed in June 2025

  • Reviewed: May 5, 2025

    1.0
    NIGHTMARE
    • Leisure trip
    • Couple
    • Premium Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    EVERYTHING

    TERRIBLE RESORT WITH HORRIBLE SERVICE. This isnt a hotel, it is a wedding convention centre where all other guests are ignored and not served at all. None of us slept all night due to daily wedding functions with loud music and drums playing from 10pm to 5am. Even with numerous complaints, nothing was done by the staff. We werent even compensated for the 2 disastrous nights. The reception staff simply smiled and said nothing could be done for compensation. If you want a holiday with good service and peace. Please do NOT stay here. We were warned but didn’t think it would be THIS bad.

    Stayed in May 2025

  • Reviewed: May 5, 2025

    1.0
    Horrible experience throughtout the stay. This is a SCAM!
    • Leisure trip
    • Family with young children
    • Premium Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    CAUTION: This property is not a hotel or a resort. It’s run as an event location where the entire property is a constant construction site where they are organising weddings or corporate events and are essentially SCAMMING individual guests into booking vacant rooms during these events. The noise went on till 4am for the private events. The service was horrendous. None of the staff are trained to manage hotel/resort guests and are mainly focused as a catering company for the events. They had cordoned off the pool and the restaurant and the bar/lounge when we arrived. And were not able to cater for guest needs outside the wedding group.

    CAUTION: This property is not a hotel or a resort. It’s run as an event location where the entire property is a constant construction site where they are organising weddings or corporate events and are essentially SCAMMING individual guests into booking vacant rooms during these events. The noise went on till 4am for the private events. The service was horrendous. None of the staff are trained to manage hotel/resort guests and are mainly focused as a catering company for the events.

    Stayed in May 2025

  • Reviewed: April 24, 2025

    1.0
    Horrible absolutely unpleasantly
    • Leisure trip
    • Travelers with friends
    • Executive Room
    • Stayed 1 night
    • Submitted from a mobile device

    Horrible experience half food won’t come half will come when u order room service then they’ll forget u will give up and go to bed next day to realise they have charged u for the entire bill and then harass you to pay it and then have stupid arguments like u should have called reception if room service didn’t send the food , so for food that i am fyi paying for i have to struggle and fight for it to get delivered to me ?? Called laundry service 4 times at different times nobody ever came The towels smelled like dead rats Horrible experience don’t recommend at all It’s been 4 days i am still awaiting my Bill copy that they are suppose to email no luck there as well Please don’t book this hotel terrible idea

    Stayed in April 2025

  • Reviewed: April 17, 2025

    3.0
    Totally disappointed
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms not clean. Bathroom bathtub was leaking. Could not be repaired . Room change request not met. Dinner was ordered in the room as I had elderly parents with me not wanting to leave the room. Cold cold food was served, forget about taste. I Was exorbitantly charged 1700/- for 2 plates of egg bhurji !! Disgusting

    Nothing ! Poor response by staff. Not clean rooms.

    Stayed in April 2025

  • Reviewed: April 14, 2024

    10
    Would love to come back again
    • Leisure trip
    • Couple
    • Executive Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s too good to be true

    Beautiful greenery and lovely cordial staff

    Stayed in January 2024

  • Reviewed: April 9, 2024

    1.0
    Uncomfortable
    • Family with young children
    • Executive Room
    • Stayed 1 night
    • Submitted from a mobile device

    Poor

    Nothing

    Stayed in April 2024

  • Reviewed: January 5, 2024

    10
    Best resort of the town
    • Business trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only complain were the performers for 31 st night party. Singer was below average. DJ performance was poor. Non veg starters were bad though veg starters were good. They should have invited better singer for that special night.

    We stayed there on 31 st Dec for the night . Room was clean , staffs were good.

    Stayed in January 2024

  • Reviewed: December 29, 2023

    10
    Loved the stay at Mayfair, would surely come again
    • Leisure trip
    • Couple
    • Executive Room
    • Stayed 1 night
    • Submitted from a mobile device

    Smoking Balconies should be there

    The ambiance, food and the staff were first Class. Loved the stay

    Stayed in December 2023

  • Reviewed: September 8, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Executive Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: August 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: July 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Executive Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

Showing 1 - 25

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