Good hotel , Breakfast options is very less Cleanliness is up to the mark

Good hotel , Breakfast options is very less Cleanliness is up to the mark

Stayed in June 2025

The bathroom door does not get locked.

The variety for breakfast was very limited and the pricing was a little high.

Stayed in May 2025

Some staff behaviour

Location

Stayed in May 2025

Gym was disappointed

Breakfast was great!

Stayed in April 2025

Not well maintained and staff was quite rude

Property was new but not well maintained.

Stayed in March 2025

There was smell when flushed toilet water .

Location is good. Hotel is value for money.

Stayed in February 2025

The listing mentions that the property is only 1.4 kms away from the airport, but actually the property is about 8-10 kms from the airport in an industrial area. No decent food joints or restaurant nearby. Absolutely deserted around night. The amenities are OK, but not value for money considering the location and cost of taxi from the airport.

Stayed in January 2025

The story continue even after 10 yrs when they were KLG Starlite. The Habbit of switching off AC mid night or in day is still there. Why r u ruining ur image again. Fridges in room does not work . Bathroom doors not working.

The Staff . Mentioning The front desk Miss Raman was great and perfect host. Good location and building. Great lobby area.

Stayed in January 2025

You can hear sounds/ music from adjacent rooms, seems like the partition wall is not able to muzzle the noise.

New property, very clean and tidy

Stayed in January 2025

Floor cleaniness not good

Property new

Stayed in January 2025

Good Business Hotel in a nice location.

Stayed in December 2024

The room was not tidy and had hairs

Availability

Stayed in December 2024

room service took a little more time than normal

Location is good and peaceful, hotel is clean, staff is polite.

Stayed in November 2024

How can you not allow a Bluetooth speaker in the hotel. I had to fight for the speaker and still it was not allowed in the hotel

Stayed in August 2024

Had gone on an Expensive Bike- a Harley Davidson (Street Glide Special), was denied parking near Porch/Main Entrance where it could have been cared for, was asked to park the same in the Basement, all security/staff sat on the bike, posed for pictures despite all requests to keep the bike untouched and safe, the alarms kept on beeping and finally the day of the checkout found the battery dead. Asked reception/security to give videos of the bike being mishandled, was given the answer that security head has not come till date, had to call someone for a jump start of the bike and then left, more than the cost of the stay, have to spend on the battery replacement in Delhi. In full view of the Security, staff had been sitting on the bike, they don't want to share videos and nor accept their mistakes- I have no time to pursue this, just a lesson learnt.

Room and the Coffee Shop/Food

Stayed in November 2024

It’s ok , just that this particular night that I stayed was very expensive. For whatever the reason I think the management need to have more proactive control over pricing and they should apply a suitable surge.

A decent business hotel with adequate facilities. Maybe it was renovated recently so somethings were coming up in my opinion

Stayed in November 2024

Ok

Overall ok

Stayed in October 2024

House keeping and maintenance need improvement. Entry light not functioning, Emergency light not functioning, Shower glass door not shutting completely, TV remote not functioning had to get it fixed.

Stayed in August 2024

Ridiculous hotel and ridiculous staff. Policy of not allowing visitors is like a hostel and very rude staff. Never ever book this hotel again

Nothing. Very poor policies where they harassed my wife through a very bad behavior by their female staff : just coz my wife had her brother visit her at 10 pm. Hotel has a hostel like policy that they don't allow visitors and be rude to their guests.

Stayed in August 2025

Not good breakfast

Very small room and bathroom

Stayed in July 2025

Nothing

People are excellent- Sandeep- Sales, all front office , housekeeping- Sahil and F&B - excellent service, courteous as always. Keep it up guys.

Stayed in July 2025

Staff very polite and helpful

Value for money

Stayed in March 2025

Size of the property

Cleanliness and staff courteousness 😊

Stayed in April 2025

Services are not in line with the Tarif they charge. Staff grooming is horrible and they don't have the etiquette and professionalism to talk to customers. It appeared like I am checking in any highway motel or low cost Hotel. Breakfast spread is very thin and not at all great. You can get better breakfast in other hotels which are more economical compared to Mercure.

Nothing especial. Routine and average experience. Any one can offer average and routine services and experience. This hotel didn't offer any thing unique or great. It was a bit sad. Grooming and finish of staff is very poor.

Stayed in April 2025