Room was not exactly the same as was shown online

Behaviour

Stayed in April 2025

not good value for the money, old rusty bathroom

location

Stayed in March 2025

No cleaning, no tv ,no ac, rooms having bad smell, very worst experience

No breakfast/Tea provided

Stayed in September 2025

,

ambience was good here

Stayed in August 2025

nothing to share

perfect stay for weekend, i stayed here for one week, staff well behaved, on time services

Stayed in July 2025

Rooms were dirty and stinky, not worth genius tag

Nothing

Stayed in June 2025

Not clean. Smoking rooms even though booked non smoking rooms. Dirty bathrooms. Clogged water. No geyser working.cockroaches and bed bugs. Clean linen is not provided.

This is not a decent hotel. Rooms and bathrooms are dirty. Cockroahes all over the room. Cigarette buds in room and the room smells smoke for two days.

Stayed in May 2025

I have multiple complaints regarding this property: 1- The manager at the entrance asked me for my pin and confirmation number which i got to know is confidential. I thought it was part of the process but I just realised that this person gave his own property the best review under my name. 2- Bed bugs and Horrible Cleanliness- During my stay of 7 days, only once they did room cleaning during which he just changed bedsheet. I had to ask him multiple times after which he changed the comforter which he initially refused. No sanitisation of toilet seat and no unclogging of drain. I have checked out today and went to a dermatologist post which i have found the reason to be bed bugs. My whole skin is red with bug bites and if needed i can send proof of the same. 3- Pathetic room service- I had to call and remind them atleast two to three times for basic amenities like towel, water. He even refused to give two towels and said things like “only 1 towel for 2 guests. For two towels, you should have three guests” . They also mentioned things like “We dont have any more towels” and blatantly refused to give me towels. We had to manage with a used towel from pregious day. 4- Breakfast issue- He gave breakfast for only one guest on one of the days. Argued with me on paying for one of the complimentary paid breakfast due to a miscommunication with his own staff. Gave only 2 options for breakfast. Please escalate this to the highest level. I am disappointed with the hotel but I want to point out that I booked this from booking.com and this kind of a hotel is not something i expected as a customer. Please look into this with all seriousness and stop the manager from giving fake excelllent reviews of the property.

I have multiple complaints regarding this property: 1- The manager at the entrance asked me for my pin and confirmation number which i got to know is confidential. I thought it was part of the process but I just realised that this person gave his own property the best review under my name. 2- Bed bugs and Horrible Cleanliness- During my stay of 7 days, only once they did room cleaning during which he just changed bedsheet. I had to ask him multiple times after which he changed the comforter which he initially refused. No sanitisation of toilet seat and no unclogging of drain. I have checked out today and went to a dermatologist post which i have found the reason to be bed bugs. My whole skin is red with bug bites and if needed i can send proof of the same. 3- Pathetic room service- I had to call and remind them atleast two to three times for basic amenities like towel, water. He even refused to give two towels and said things like “only 1 towel for 2 guests. For two towels, you should have three guests” . They also mentioned things like “We dont have any more towels” and blatantly refused to give me towels. We had to manage with a used towel from pregious day. 4- Breakfast issue- He gave breakfast for only one guest on one of the days. Argued with me on paying for one of the complimentary paid breakfast due to a miscommunication with his own staff. Gave only 2 options for breakfast. Please escalate this to the highest level. I am disappointed with the hotel but I want to point out that I booked this from booking.com and this kind of a hotel is not something i expected as a customer. Please look into this with all seriousness and stop the manager from giving fake excelllent reviews of the property.

Stayed in May 2025

nothing

piece full stay here, reception area is big and cool...

Stayed in April 2025

Everything Service - Dodgy and dishonest service Cleanliness - Filthy. Room stunk, bed sheets had a thousand stains including blood stains, there were a ton of hairs on the pillow, all bathroom fittings were rusted and dirty, floor was sticky, door handle kept coming off when I closed the door, power was turned off during the night, and I could go on. I ended up staying at a near by hostel

Nothing

Stayed in April 2025

Do not stay at this property. The property is not like the photos. Rooms are dirty, full of mosquitos. Bed sheets and pillows full of stains and hairs. Bathroom unusable. Shown alternate room which was just as bad. Photos don’t scrape the surface of how dirty and unliveable it is. We had to leave immediately and book somewhere else. Would recommend the hotel perfectly adjacent if you are unfortunate enough to end up here. Staff at hotel did not seem too concerned about the state of affairs and quite happy for us to leave. They stated that they were understaffed however that does not excuses a lack of basic hygiene and cleanliness. The whole building needs renovating and tidying up.

Staff refunded money.

Stayed in April 2025

Absolutely everything else. The staff although tried to be outwardly helpful to our face when we raised concerns of mould in the room as one of us has asthma, were actually very rude, commenting in Hindi thinking we didnt understand. The pictures of the hotel are not representative of its current state at all and only wish i took some as evidence. I have no issue staying in budget places, those less luxiourious and aware cleanliness can vary across places, but its not appropriate to advertise and pay for something and then not recieve it or its service.

The only positive i can draw from this stay is when the hot water was on it was good and the closeness to New Dehli Station.

Stayed in March 2025

Trust me, everything is crap. They lie, they scam, they try everything. Place is very dirty. Photos have some incredible filter as the place is nothing like it.

Nothing. Zero

Stayed in March 2025

Window lock was not fixed, no hot water facility in the morning.

Only location

Stayed in March 2025

Property is very good with all the comfort. Staff is very good & well mannered

Stayed in February 2025

Hotel’s decor and ambience were very elegant and calming. Loved it!

Stayed in February 2025

Beautiful property and polite staff. The view is amazing. Food is good. Services are quick and easy.

Stayed in February 2025

The staff ensured great hospitality, and the bathrooms were spotless. The location was convenient as well

Stayed in February 2025

Everything

Nothing

Stayed in February 2025

Good

Stayed in December 2024

didn't take breakfast, they charged me. Also the window was open and broken.

Nothing

Stayed in October 2024

nothing

nice to stay with oyo

Stayed in July 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in March 2025