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  5. Reviews of Monratino The snow roost- 10 mins walking distance from mall road- Attached balcony with Kanchenjunga Mountain View-Kitchen available

Reviews of Monratino The snow roost- 10 mins walking distance from mall road- Attached balcony with Kanchenjunga Mountain View-Kitchen available

39 M.C Road Queen’s Hill Near Land Reforms Office, West Bengal, 734101 Darjeeling, India

#53 of 107 B&Bs and inns in Darjeeling

Guests' Choice

Review Score

Based on 62 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    7.3

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 22, 2025

    7.0
    Good
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The actual condition of the hotel did not reflect the images presented on the website

    Nothing

    Stayed in July 2025

  • Reviewed: June 14, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms must have a fan atleast. Darjeeling is hot in june, fans are a big help

    The room was spacious, well maintained, spic and span. Clean bathrooms. Good service, good food. The caretaker Arjun is very helpful, cordial, friendly . Overall I am happy with my stay at this property. The location of the property is also good. 10 mins walking distance to Darjeeling station and 20 mins approx to mall road. You save cab fares and the walking keps you fit 🙂

    Stayed in June 2025

  • Reviewed: May 20, 2025

    9.0
    Wonderful
    • Travelers with friends
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    We had a wonderful stay at this hotel. The room was spacious and very comfortable, offering everything we needed for a relaxing visit. The staff were exceptionally nice and helpful, and the food was another highlight—delicious and felt just like a home-cooked meal. I would definitely recommend this place and look forward to coming back!

    Stayed in May 2025

  • Reviewed: April 26, 2025

    7.0
    Good stay with mountain and city view but very quite and silence place
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is not good for couple and family. 20 minutes walking distance from mall road and no rental available for the locations.

    Property look very attractive

    Stayed in April 2025

  • Reviewed: April 20, 2025

    8.0
    Comfortable stay, Great views, Fairly priced
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Located in a small steep lane way so access with luggage is not easy however staff will help if they know when you're arriving/departing

    Comfortable beds with electric blankets, excellent view on the balcony, friendly staff, good location

    Stayed in April 2025

  • Reviewed: April 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was cold and damp at night as there was no heating. A heater was available for extra cost per hour but we opted not to use.

    Really lovely rooms with balcony and view Room was comfortable, clean and cosy Breakfast (available as extra) was delicious! Easy 10 min walk to town, but tucked away on quiet street away from traffic Staff were professional and accomodating

    Stayed in April 2025

  • Reviewed: February 2, 2025

    8.0
    Overall owner and staff are superb. As its managed by michelle and its well designed and is superb.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights

    The location is on a slope. But its for most of the hilly and mountain hotels. heater is chargeable.

    The ambience and overall hospitality was superb. bonus points for bedwarmers.

    Stayed in January 2025

  • Reviewed: January 19, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    We had to whisper as normal voice also disturbed the neighborhood even though it was very low

    The vibe, same as the pictures, lovely location, loved the hoat and staff.

    Stayed in October 2024

  • Reviewed: December 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Room condition

    Stayed in December 2024

  • Reviewed: October 3, 2024

    9.0
    Great and economical.
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The water pressure was a bit less, no shower, and the place needs a little bit of maintenance but bearable.

    The view was amaaazing!! Was able to see kanchanjunga from the balcony on a clear sky in the mornings. The staff were great, service was nice, an extra sofa cum bed was provided, the room can accommodate 3 person easily. The location was nice, walking distance from mall road and the center. Have a beer or two or a coffee in the balcony, sit with your friends or family and enjoy the great view. Shared kitchen is provided along with a fridge and a water filter.

    Stayed in September 2024

  • Reviewed: July 23, 2024

    9.0
    Best place
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The only drawback I felt was the distance. It's a Lil bit far from chowrasta so you have to walk a bit. But not a problem if you have a vehicle.

    Really loved everything from the service of Michelle and her team to the majestic views from balcony. And Roshni the chef has the hands of God! Everything she cooks even tea is god smacking delicious. Will definitely come back.

    Stayed in July 2024

  • Reviewed: July 18, 2024

    9.0
    I am looking forward to coming here again
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The property has a bit of steep walk to get to, not recommended for anyone with slight mobility issues. The toilet, balcony and room, have a significant difference in height/level which can be a bit hazardous at night. And the water pressure was quite low.. I am being critical because, this place is worth the time and notice.

    The place has two three rooms, which are thoughtfully and tastefully done. The balcony and its view was superb. And the best thing for me personally was the people taking care of the place and stay. They are attentive, caring, happy people, which makes everything much better. Wholesome tasty home cooked food!

    Stayed in July 2024

  • Reviewed: July 12, 2024

    9.0
    My parents thoroughly enjoyed their stay and the owner and other occupants celebrated my parents wedding anniversary jus
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Walking distance to chourasta about 7 to 8 minutes

    Room quality is very good, montain view from balcony, behaviour of Owner of Home stay Smt Mona was very good and food quality felt just like home

    Stayed in June 2024

  • Reviewed: August 8, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    A great place to spend several days in Darjeeling. Close to the center and a quiet street (except for the music school next door). Large, bright rooms and very friendly staff! Meet Ranjeet! He is so nice

    Stayed in August 2025

  • Reviewed: August 4, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent host, best in class hospitality. We as family recommends to other. Calm, composite,.no restriction and no disturbance.

    Stayed in July 2025

  • Reviewed: July 14, 2025

    10
    Comfortable
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean

    Stayed in July 2025

  • Reviewed: June 29, 2025

    3.0
    Shady Lication
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Location was so horrible and shady

    Nothing at all

    Stayed in June 2025

  • Reviewed: June 26, 2025

    1.0
    Not worth the amount they are charging.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    There is no security in this property. No staff stays at Night at the property. Very far from the Mall Road.

    Stayed in June 2025

  • Reviewed: May 28, 2025

    6.0
    Not a good experience, don't go especially when traveling with family.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel is not on the main road, the vehicle can't go in the street as it's very narrow. Basic amenities like toiletries were not made available (previously used shampoo bottle, handwash was available). For a price of more than 4000 a day it was not a good thing. Also the bedsheets, sofa, carpets were unclean. We noticed that a dog had urinated in the lobby, it also left a few bones at our doorstep. Right beside our room on the ground floor on the left side, there was so much garbage left (broken door, and other stuff) which was also not professional.

    Mr. Arjun was somewhat helpful, however he didn't show up at the time of checkout despite prior information, nobody was there, so we had to leave the keys.

    Stayed in May 2025

  • Reviewed: March 23, 2025

    1.0
    Bad experience
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Really bad experience they change my room when I arive at hotel don't even inform me in advance in 1or 2 days before 😒 and I already pay advance for my room but they give me a totally different room the room was ok ok but not Worthy of money.the food was not tasty and price was high

    Only the location was good

    Stayed in March 2025

  • Reviewed: March 17, 2025

    6.0
    Average property. Poor experience
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night

    Poor experience. The property is not accessible by a cab. One has to walk around 150 metres down/up a steep slope. The property is also incomplete and under renovation. It isn't friendly to people with mobility challenges due to high and uneven stairs. The property comes without a heater/radiator as standard. The property should clearly mention that as one would expect it as a standard rather than as a chargeable amenity when the temperature was 9 deg cel at 9 p.m. and around 5 dec cel at 3 a.m. Gaps in the doors through which cold draughts come in and a big 8 inch diameter hole in the bathroom that was finally covered with a board dont make it any comfortable in the cold. No breakfast menu was provided even though it was a part of my rate. Had to figure out what was being provided by asking multiple questions to the caretaker.

    The property has a good view like most other properties that are situated on the hillside.

    Stayed in March 2025

  • Reviewed: January 3, 2025

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    room is damp and smelly (water leaking from the bath rooms into the walls); overpriced

    good view

    Stayed in January 2025

  • Reviewed: November 15, 2024

    10
    loved our stay there
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The walk to the property was quite steep.

    The room and bathroom both were spacious and clean, the view from the balcony was spectacular, on a clear weather one can enjoy the view of mount kanchenjunga right from the balcony. The owner and the staffs were amazing as well. the staffs were really sweet and helpful, specially a boy named Iswar was very polite and helped us throughout our stay.

    Stayed in November 2024

  • Reviewed: October 10, 2024

    10
    Please try this one, you will never forget, the interior is very beautiful also the balcony view is breathtaking.
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Staffs are very polite

    Stayed in October 2024

Showing 1 - 25

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