Reviews of Hotel Moonlit Regency 4 stars
4 Lane Junction, Muvattupuzha Road, Vengaloor, 685584 Thodupuzha, India
Loading
Guests also reviewed these properties:
Battipaglia, Italy
Hinckley, United Kingdom
Messina, Italy
Faliraki, Greece
Treffen, Austria
Rarotonga, Cook Islands
Canggu, Indonesia
Bucharest, Romania
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewBreakfast was ordinary. The location is perfect.
There were basically nobody there including any service staff and had to go out to take dinner!
Reviewed: 27 April 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in February 2025
Verified reviewReviewed: 15 February 2025 · Stayed in November 2024
Verified reviewReviewed: 25 January 2025 · Stayed in December 2024
Verified reviewReviewed: 3 October 2024 · Stayed in September 2024
Verified reviewThey had a fitness room. The food in the restaurant was tasty. The room was spacious.
An employee used the fitness room to hang their clothes for drying. Most bathrooms lack toiletpapers. Our room's closet was moldy and water vapour came out of it after taking a shower next door. Most light fixtures were missing with unshielded cables dangling from the ceiling. The AC was not working. There was lout shouting by the employees in the hallways during the night. The tables in the restaurant were dirty and the stains on the tablecloth were the same during our entire stay. The employees wanted to throw us out to give our room to a different group only to change their mind and not tell us. There were very frequent blackouts. There were visible stains on the provided towels so we used our own.
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewFacilities and staff were good. Breakfast spread was thin, nothing great. Otherwise it is a good property, conveniently located and has decent facilities.
Reviewed: 27 August 2024 · Stayed in August 2024
Verified reviewReviewed: 21 August 2024 · Stayed in July 2024
Verified reviewReviewed: 2 August 2024 · Stayed in July 2024
Verified reviewReviewed: 20 June 2024 · Stayed in June 2024
Verified reviewLocation
House flies
Reviewed: 28 December 2023 · Stayed in October 2023
Verified reviewReviewed: 27 November 2023 · Stayed in November 2023
Verified reviewReviewed: 5 November 2023 · Stayed in October 2023
Verified reviewReviewed: 29 October 2023 · Stayed in October 2023
Verified reviewOne small bottle drinking water is given for 24 hrs.Increase supply of drinking water and RO water for tea and coffee
Dear Mr. Sasidharan, Thank you for sharing your feedback with us. We are Happy to see that you enjoyed your time at the Hotel.We noted your concern. On behalf of our entire staff at Hotel Moonlit Regency,Thodupuzha, we thank you for your business and we hope to see you again when your travels bring you back to Thodupuzha Sincerely, Arun V.P Front office Manager Hotel Moonlit Regency Thodupuzha
Dear Mr. Sasidharan, Thank you for sharing your feedback with us. We are Happy to see that you enjoyed your time at the Hotel.We noted your concern. On behalf of our entire staff at Hotel Moonlit Regency,Thodupuzha, we thank you for your bu… Show more
Reviewed: 29 October 2023 · Stayed in October 2023
Verified reviewLocation and cleanliness
Terrible room service
Reviewed: 28 October 2023 · Stayed in October 2023
Verified reviewGood access , centrally located , clean rooms
Not great resturant experience, terrible room service . No food or room service till 7:30 in the morning. Most items on the menu is available only after 12 o’clock in the afternoon
Dear Mr .Shaji Thank you for sharing your feedback with us. On behalf of our entire staff at Hotel Moonlit Regency, Thodupuzha, we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Arun V.p Front office Manager Hotel Moonlit Regency Thodupuzha.
Dear Mr .Shaji Thank you for sharing your feedback with us. On behalf of our entire staff at Hotel Moonlit Regency, Thodupuzha, we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with o… Show more
Reviewed: 26 August 2023 · Stayed in July 2023
Verified reviewReviewed: 9 July 2023 · Stayed in June 2023
Verified reviewReviewed: 22 May 2023 · Stayed in May 2023
Verified reviewReviewed: 14 May 2023 · Stayed in April 2023
Verified reviewReviewed: 12 April 2023 · Stayed in April 2023
Verified reviewLocation
Taxi
Reviewed: 13 March 2023 · Stayed in January 2023
Verified review