It is located among peaceful hills of Darjeeling away from the hustle bustle of the city. Staff was highly supportive. Room was having all the amenities and a nice view.

Stayed in March 2025

Far from the centre, inconvenient for getting a taxi. Heater was not provided. It was available at a cost of 500 bucks.

Pleasant stay, room was clean and spacious, the view from the window was beautiful.

Stayed in December 2024

Food options are very limited

Stayed in December 2024

Local was far from main roads

Great service

Stayed in October 2024

The food is good but it's overpriced if you intend to spend a weekend have all the meals from the premises.

The room was very clean along with an awesome view. The staff are very polite and co-operative. Overall we enjoyed the stay.

Stayed in August 2024

Inconvenience in traveling to Mall road, No Heater and poor quality of TV (B/W display & hardly 2-4 channels to watch)

Property is maintained quite well.. Staff is very friendly and on-toes at your service.. Almost all the necessary requirements are taken care of.. Surely worth staying at this property.

Stayed in April 2024

All Good excellent view from the property… staff are very helpful really visit the property again

Stayed in July 2025

Single blanket is not enough for the winter

Every staff behaviour is very polite spicaly receptionest.Food is very tasty 🤤 value for money . Overall experience awesome 👍

Stayed in February 2025

Food quality can be better

Behaviour and facilities

Stayed in December 2024

Only hot water should have been 24 hrs in the bathroom and two chairs in the room other than that everything is excellent

Everything was v good ..Mr singh manager the service boys ,the girl in the restaurant and the cook very good and cooperative and service excellent

Stayed in December 2024

Only my room electricity was switched off at 10.45 am when there were 15 mins still left my check out Seniors kids etc travel and do have need for hot water. Literally had to keep asking for hot water even during the hot water timing hours as well 😣😢

Stayed in December 2024

Hot water is available only one 6.30 to 8.30 so you need to spoil your sleep and wake up in your vacation to take bath . In the evening hot water is available only at 8 -9 pm There is no gidger or system to all time hot water to wash hands or other things you willl freeze to cold. Bed has one blanket in other hotels they have extra blakets to put under while sleeping. No good heater we were so much in cold and sick that we went to other city and we were whole jight could not sleep. They are rude and very much racist they saw people from other state and country and they harassed us .

Stayed in December 2024

Location

Location is excellent for family and couples

Stayed in November 2024

First of all when i booked the hotel i call them and asked them about how far is the location from city centre and is it good with kids and family friendly.they told me to cancel the booking by booking.com and come direct as i was unaware with there theif mindset i did it, we are 6 adults and 3 kids age 4-4-7 and 2 infants. Now when i booked they told me geyser is available at ur room and heater is available but after check in they have given me rooms on there basement floor which is under construction and that to they have rooms on upper floors ill attach pics, that floor is under construction not safe for us and after check in they asked me to pay 500 pr room for room heater and when i asked for geyser they tell we dont have that u can wakeup at 7 am and take bath n all till 8am we will propvide u hot water main darjeeling first time gaya tha subah 7 baje uthke nahane nahi ghoomne hill station par aap bachho ko bhi subah uthake nilane nahi lag jaouge does this make sense. And there manager shyam singh is so rude he doesn’t even know the meaning of hospitality his attit Towards us is like hes giving a stay to us as free.he talking badly and in loudly such a unmannered person he was. And when we asked for food he said no we dont give food to ur room u have to com upstairs 4 floor and my wife shes having fever 103 degree i asked him to just send for her he denied then my wife went for the food to there restaurant at 4 floor they make her sit for 45 min and didnt provide any food she asked them to serve anything fast whichever is possibe but after 45 min she came back downstairs to the room nothing provided then i called at reception they said sir ho raha hai bann raha hai . Now the location of this hotel is not near to mall road darjeeling it takes 30 min to drive from main city centre mall road area and there are no vehicles available like public transport or any taxi and the road which this hotel is located its one way so it will take more time to reach city.

Nothing this resort stay was a nightma To me or my family worst experience of my life till date in any hotel trap hotel it is. When we are checking out i met another group of guest they also told this same happens with them to pathetic plz dont go for it, staff pathetic- hospitality pathetic-there manager Shyam singh hes dont know how to behave and talk to people one of the worst relationship manager i have seen in any hotel or resort . Also when we checked in we have our 2 month old shitsu puppy dog they charged 1000 pr day for that puppy to stay. 0 in every manner It was my first visit to Darjeeling but just because of this hotel and stay it pissed me off and my experience of Darjeeling is worst like hell.

Stayed in October 2024

It's very clean and well maintained...staff is so supportive and helpful..

Stayed in October 2024

Well the bed sheet and blanket were very dirty it was hair all over the bed should work on cleanliness and hygiene

Stayed in July 2024

Mobile network and wifi is weak.

Clean and spacious rooms with good view and car parking

Stayed in April 2024

Staff was exceptional.Hotel was clean and well maintained

Stayed in May 2024

Medium

Medium

Stayed in May 2024

Absence of reception manager/staff during the stay. It was run by a catering staff who had no knowledge of reception desk. The designated manager was also not available to sort out problems/issues. His behaviour was rude. check out was delayed due to unprofessional knowledge of the management. Refund of my excess payment is yet to be done. Treebo trend has not taken necessary action as yet. Further, basement rooms were given which were not prepared. Bathroom doors had no locking device from outside which is absolutely surprising. One room did not have 15-amp point for heater. TV was not available. Point for electric kettle was unserviceable in one room. Rooms are spacious but facilities are not at all satisfactoy.

Stayed in April 2024

The property do not have any power back up, we stayed about 1 and half hour in our room in a candle light. And the food quality is not good. They serve Allo paratha with pickle only, not with curd of sabji, and bread butter in the name of complementary breakfast only.

Rooms are good and clean.

Stayed in April 2024

It’s a little far from the city center but you won’t find an excellent place of this quality easily around the area so that’s why we chose this place

The ambience was amazing, love the interior decoration and the wood finish. Rooms look. Very modern and posh. Lovely view, very clean and comfortable hotel. Extremely helpful and friendly staff. Service and breakfast also was very nice.

Stayed in April 2024

Turns out that the property does not follow conditions from booking about the prepayment. This means booking will tell you that you have made a confirmed booking and there’s no prepayment needed. You pay at the time of check-in. However once you have done the booking, you will be spammed multiple times a day by the property directly to make the payment up-front. These messages will intensify and you will be told that your booking will be cancelled if you do not do so. I set in touch with booking.com about the issue. I was reassured multiple times that everything is fine. What happened when I reached the property? Surprise surprise! My reservation was cancelled. And that’s how I did ruined my vacations! Furthermore, the property is non-responsive to communications directly from booking.com and clearly refuses to follow the guidelines and standards set by booking!

I can’t really like anything about the property if I don’t get to stay in it even with a confirmed booking.

Stayed in April 2024

The rooms were clean, cozy and comfortable. The staff were helpful and assisted me through out my stay. The front office staff were informative and knowledgeable and gave me all information necessary to make my stay enjoyable.

Stayed in March 2024