Provision of an electric kettle for making tea or coffee would have been well appreciated. Also a ceiling fan could be a good addition as it's a bit warm inside the room in hot seasons.

Overall the experience was good.

Stayed in April 2025

Location, cleanliness, courteous service.

Stayed in December 2024

Hot water in the morning - could be better.

Location of this hotel, (center of Ooty Town) - was one of the best feature of this hotel

Stayed in September 2024

Breakfast was not complimentary...even after paying 6000 rs per night u don't get breakfast it really looks awkward.

it's inside city.

Stayed in October 2023

Nothing

Location

Stayed in October 2023

Good staff

Location excellent Breakfast poor I may come again but won’t eat breakfast 😄

Stayed in July 2023

Hot water is not available all the time. Only available from 7 to 10 AM. Room heater is available on a payable basis, which is very irritating. There is no arrangement for Driver stay.

The room is good. The location is excellent.

Stayed in July 2023

Housekeeping was slow.

Excellent location if you like to stay in middle of where all action is. Club rooms were good. Hotel has three restaurants which serve good food. Room service was slightly delayed but acceptable considering hotel was running full and staff must have been stretched.

Stayed in May 2023

I contacted the property to confirm and clarify my doubts regarding the stay. They kept saying "no problem sir" and then I got there and they said they can't help me. For instance, I said, I will be arriving at the property before the mentioned check-in time. I was trying to request them an early entry. The person who attended phone from the property said it will be fine and when I reached the hotel they said rooms are filled and they can't help me. When I mentioned about the phone conversation they kept saying We are sorry sir, We can't help you rooms are filled. They repeated the same answer for a long time and never showed any concerns to address my point on the conversation I had before. This one incident was horrible. Luckily somebody left the property same time and I got the room. Second thing, the walls doesn't have much noise reduction feature. The conversation from the corridor are clearly audible and not from rooms. Plus the overall appearance of room and hotel is really good except the toilets. Not that it is clean, compared to the room its tiny but clean, sanitary fittings had went off from the wall. Still I would say decent one but not as good as the room.

I like the location, it is in the middle of town where you could find food and everything, walkable distance to botanical garden, the view from the room, overall look of the room. The one that I stayed at had an extra sofa and and a table. The curtain and all. The vintage type large glass windows and the view was so peaceful. The hotel is next to many restaurant. Very rich in food variety. You can find KFC and Pizza Hut at the opposite of entrance to the hotel and nearby Adyar Anandha Bhavan(Great for vegetarian items) and so many chocolate shops, Tibetan market etc.

Stayed in October 2022

hot water only particular time and you have to pay extra separately for a heater

hygienic

Stayed in October 2022

service in their restaurants was worst. Waiters have no basic manners or courtesy to talk to guests properly. They were very rude. They served food as if they are doing a favour. This has been brought to the notice of General Manager of Hotel. Really felt very bad about the way we were treated in their restaurants.

location

Stayed in October 2022

Washroom condition is not that good. Must be taken initiative to improve

Location, environment, staff behaviour

Stayed in October 2022

We had a very unpleasant experience at this hotel. The bathroom was dirty and unhygienic, and the drainage system was poor—water wouldn’t pass through properly. The towels provided were very old, and the blanket was thin, dirty, smelly, and practically useless in the cold weather. Despite being a cold city (even in July, temperatures were around 15°C at night and 18°C during the day), hot water was only available for a few hours (7–10 AM and 7–10 PM). Unfortunately, even during these hours, no hot water came from the taps, making it extremely difficult to take a bath. There was no WiFi, which was another major inconvenience. We ended up leaving the hotel after just one night and booked a better place with proper hot water and WiFi facilities. The staff, in general, were not helpful, with the only exception being Dinesh, who kindly brought us a bucket of hot water when nothing was available. He was the only one who showed any sense of responsibility. I added a picture of the bucket he brought for us. Would not recommend this hotel based on our experience. Rather, I would say – please stay far away from this hotel. Based on our experience, it’s simply not worth your time or money.

Location was good

Stayed in July 2025

Leaky toilet pipes, limited hours of hot water, and the absence of a heater in the room are all concerning issues. The poor response and lack of a welcoming reception are unacceptable.

Adhoc. Brkfst . Good

Stayed in June 2025

Extremely Disappointed – Not Worth the Money I had one of the worst hospitality experiences at Nahar Ooty, and I regret booking this place. From the moment we arrived, the reception staff were outright rude, unhelpful, and shockingly entitled—a far cry from what one would expect from a hotel charging over ₹6,500 + taxes per night. There was no courtesy, no basic assistance, and certainly no effort made to make guests feel welcome. It felt like they were doing us a favor just by speaking to us. Coming to the rooms, the entire place reeked of mould, which immediately raised concerns about hygiene and upkeep. To make matters worse, the bathroom was unhygienic, and we found strands of hair in the bathtub, clearly indicating it hadn’t been cleaned properly. For the price we paid, this level of negligence is unacceptable. Overall, this was a complete waste of money. I strongly advise others to consider alternate accommodations in Ooty. Nahar clearly thrives on its old reputation and location, but the service, cleanliness, and value are abysmal. Not recommended.

Location

Stayed in May 2025

No hot water provisions all time, no cleaning for balcony. Not value for money

no

Stayed in May 2025

Service

Prime location

Stayed in April 2025

less aminities,

staff,

Stayed in April 2025

Overall good

I have been staying with family since 2026 as my children were studying in Lawrence School Lovedale. Best location, best experienced hotel staff good food, very safe feeling, good rooms. The only poor side is little congested parking during peek times .but the security staff are highly professional, they help.

Stayed in March 2025

The rooms were not properly maintained. They gave us turned towels. The flush was broken. Overall, it seems like an old property that has not been taken care of since a long time.

The location was good.

Stayed in January 2025

Rooms are not upto the mark. Facilities inside are very poor. Old box TVs and its accessories were not easy to operate and also water leakages inside the bathroom. Very old towels and napkins and also dental & shaving kit was not provided. Cigarette smoke/smell inside the room. The requirements are not fulfilled by the hotel properly.

Center location to visit nearby tourist spots.

Stayed in November 2023

Almost everything

Nothing

Stayed in October 2023

Good

Nice stay

Stayed in August 2023

Area & food

Stayed in May 2023