Reviews of Neelam's The Grand Hotel Goa 4 stars
Post Office Road, Naika Vaddo, 403516 Calangute, India
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Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 April 2025 · Stayed in March 2025
Verified reviewReviewed: 7 April 2025 · Stayed in March 2025
Verified reviewThe hotel restaurant had a very professional chef who prepared very delicious Indian food.
The towels had holes. There were cockroaches in the bed.
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewIt was close to calangute beach. Room was comfortable and as a solo traveller felt safe. Breakfast was good. Staff was friendly and helpful. 2 wheeler is available on rent bang opposite the hotel.
They were always there if needed, so can’t complaint for anything. Nothing to be precise.
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewLocation good. Room a good size. Great balcony. Room services every day. Good air conditioning. A fabulous touch that at the end we were given a free transfer back to the airport. Generally the staff were nice. And you were always supplied with plenty of bottled water and toilet rolls. The shower was very good.
Firstly I really disliked the way that after booking we got told that the booking wouldn’t be confirmed unless we paid 1/3 of the price up front about £400 into an Indian bank account. It firstly made us stress that someone was trying to scam us. But also that we weren’t sure we would ever be staying there because they said the room isn’t guaranteed. Also a week before arrival we asked them to organise a taxi to collect us from the airport. And again we were told to pay into an Indian bank account. There are a lot of scams around these days and it all felt worrying that we were being asked to pay money in a bank account. Why do they just not advertise that 1/3 deposit must be paid up front but take the payment through the booking.com app? I probably would have booked a different hotel but at least I wouldn’t have worried I was being scammed. Also their system for towel change leaves you without towels at all throughout the afternoon because they take the towels when they service the room possibly as early as midday but don’t replace them til after 4pm possibly as late as 5pm so you can’t have a shower in the afternoon even though there is an intense heat. The WiFi although when you actually get it is fairly good isn’t set up to be easy to get for non Indian phone number holders. Took them 2 days of trying to get them to help me to get me on line. The breakfast wasn’t as good as some other hotels I’ve had in Goa. The continental selection was poor quality for a hotel of this status and price
Reviewed: 9 January 2023 · Stayed in January 2023
Verified reviewFreshly made Asian and continental
Reviewed: 20 December 2022 · Stayed in December 2022
Verified reviewPlace..communication...approch...property...everything...
No comments
Reviewed: 14 December 2022 · Stayed in December 2022
Verified reviewReviewed: 4 October 2022 · Stayed in September 2022
Verified reviewLocation was ideal.easy to get around
Hotel.is looking tired and needs updating
Reviewed: 21 September 2022 · Stayed in September 2022
Verified review