hotel cleanliness. and value for money

Location is in prime industrial area, hence good for business visitor

Stayed in March 2025

Room entry card was not working. phone numbers of room service front desk were not working. They were wrongly mentioned on the card kept next to telephone instrument. Room was not having towels & napkins.

Nothing

Stayed in March 2025

Shower and bathroom , noise in the corridor in the middle of the night

had more expectations from Lemon Tree Name

Stayed in November 2024

I was made to wait 20 minutes at 11 pm (2300 hours) as the room was not ready. The pillows were voluminous (thick) and very uncomfortable. There were mosquitos in the reception area. Very strange because Lemon Tree is a good hotel brand and my earlier stays in other properties have always been good.

Staff was courteous. Breakfast was decent.

Stayed in December 2024

The room, cleanliness towels bed sheets floor maintenance etc

Staff response / food

Stayed in December 2024

No hot water available and u need to inform 20 mins in advance if it is night time. It was available during the day. Locks did not work n had to take the staff along to open the door from outside. Due to the industrial area no view, though the staff was good enough to give me a road view. No in room dining was available from night to morning 8 am. There is absolutely nothing near the hotel. Gym is also not available. Was not worth the value. No bathroom mats and tissue available. Shower gel pumps not working well. Property is good, but someone needs to invest in it. The pillows were too big and uncomfortable. Cleanliness was the issue. Bedsheets were washed and clean but looking old and dull, so they need to change them.

The staff was good, the location was near to where I had to go in Noida. Rooms were big. 2 free Drinking water bottle was available. Ac and vent were working well. Hair dryer was available. Tea and coffee kettle was available. Double lock was there in the room.

Stayed in December 2024

I think the property is overpriced. Facilities needs to be improved a lot or it might affect the brand name of Lemon Tree Hotels.

Stayed in November 2024

Beds

Location is goog. Breakfast and meal not satisfied compared it's price

Stayed in August 2024

I did not like the fact that the hotel insisted on 50% payment upfront while was still in the UK....when booking.com said that full payment could be made at the hotel. It was misleading and as far as I am concerned a breach of contract and frank false advertising. The halls had really worn out carpets and the hallways to the rooms looked drab and cheap - unbefitting of a "4 star" hotel. The bathroom looked cheap and felt likewise - worn through towelling, no hand towels - which is pretty standard in other "4-star hotels" the world over - I do travel a lot. House-keeping was slow on occasion to make up the room - despite the reception being told that the room was ready to be made up. The lobby was drab with worn out dirty (looked dusty) sofas - and felt impersonal The lobby was full of mosquitoes; There could have been more spraying of insecticide during the day One lift did not work for the last 3 days of my stay. I got stuck in the same lift at night, the emergency button did not work - and eventually I ended up (or down) in the basement - which was pitch black - with not even emergency lighting - surely that must be Health and Safety breach? There was a lot noise during the day due to construction work on floor below - and I was never warned to expect this. Best of all (though not amusing at the time), I expected, as in hotels elsewhere in the world, that there would be a room safe. There was none - and eventually the staff triumphantly produced one which was ported from somewhere else - so my valuables could have been placed in but it could have been taken away easily - which defeats the purpose of a safe!!! At least one should available at the reception. To be very frank had I not been here together with my brother with whom I had to undertake family business, so logistically it made sense for us to stay together, I would moved to another hotel without hesitation.

Ok. Enough food choice on the whole - though I only really had breakfast. Quality of food was reasonable, as was the choice. Service in the restaurant was reasonable. And attentive staff on the whole. Location of the hotel was reasonable for what I needed to do Generators came on promptly when there was a power outage

Stayed in May 2024

Breakfast could have been better

Location

Stayed in March 2024

Old property. Old unrepaired and unmaintained inetriors.

Location according to my work

Stayed in October 2023

Mosquitoes in the room and hallway, impolite housekeeping staff , non functioning lights , unclean bathroom , uncleared plates of food in the hallways which increases the dirty smell, definitely not worth the money they charge

Only location

Stayed in March 2023

I paid more than 6000 rs for big room and it was very small as compared to other hotels of comparable charges. Room looks like ordinary hotel room

Stayed in December 2022

Several things. The most troubling part was the bathroom. The shower cubicle at the entrance of the bathroom had no enclosure. It was tiny and water did not drain out flooding the entire bathroom including the commode area. This was a serious safety (slipping and falling leading to bone fractures) and hygiene issue. Even after repeated request Syed at front desk refused to change my room, even though the property was empty. It seems the staff was busy giving out rooms on hourly basis to quick walk in customers. I will explore option before reaching out to Booking.com and Lemon Tree Hotel, for my future travel.

The property happened to be in the vicinity of my work

Stayed in August 2025

Staff behaviour was very good and polite

Excellent food and very good higenie

Stayed in August 2025

Rooms were in shambles. Nothing seemed to be in order. AC kept switching off repeatedly at night. Broken Kettle, TV remote not working, no safe in the room as advertised on the website, no garbage liners, Soap dispensers not functioning, no hand towels, bath towels too small and in bad condition, bed making creaking sounds, shower in bathroom dysfunctional. noise from other rooms. Repeated requests to staff for issues were not addressed in time. They were courteous, but they couldn't find solutions. Even the numbers to dial for front office was printed incorrectly and was later told to dial another number. Housekeeping was slow and understaffed.

Breakfast was ok.

Stayed in May 2025

Property as thought part of chain of good hotel, rooms were cleaned but bathroom equipment noted old . Require maintenance

Near to work area

Stayed in March 2025

.

Cleanliness needs improvement plumbing needs improvement

Stayed in January 2025

Seems it was the taken over property so lot of old things were maintained. They should have completely removed older ones and change to Lemon tree standards.

Good

Stayed in December 2024

Overall not well taken care of for the price charged

The property was not clean at all. Staff not too helpful, not clear the payment process as I booked from booking.com assuming the charge would come from the site. Staff were not clear to explain the payment process

Stayed in November 2024

Internet was not working The rooms were not clean The staff could not help much Food was beow average The main doors were faulty and nearly hurt us Last stay with lemon tree for sure

The location was ok

Stayed in November 2024

I booked a family suite room last night, As described by the hotel, room was different and facility was bed, after 15 minuet wait room light came. crockery was to dirty, old and creaked. Room bell was broke. we are suggest that change my room but hotel staff not ready for that. Last night my family have bed experience that property. rate was to high and amenity was less. we are wonder that such a low quality hotel we pay 8000 Rs.

Nothing

Stayed in May 2023

ok

ok

Stayed in September 2022

There are no comments available for this review

Stayed in November 2024