This reservation was done by me for my parents. The booking clearly mentioned payment to be made at the property. They consistently ( infact everyday) sent whatsapp messages and emails to pay the full or partial amount else they would cancel the reservation. Due to the delay in train arrival my parents arrived an hour or so late at the property. They cancelled the reservation from Booking.com. They also do not have information that the reservation was made by me but the Guest name was clearly defined as my fathers. There is no rickshaw or taxi easily available from the property.

It was good

Stayed in January 2025

The room was quite small and lacked a window, which led to a damp smell inside. It required significant improvement in cleanliness, and the overall ambiance could have been much better.

We traveled to Mumbai for our US visa biometric appointment at the VAC. One of the highlights of our stay was the hotel's convenient location, just a short distance from the VAC. Additionally, the hotel featured a reasonably good vegetarian restaurant on the ground floor, and the staff were exceptionally cordial and helpful.

Stayed in December 2024

Neutrality

Not up to the mark.

Stayed in December 2024

I had requested for Kettle as normally drink warm water during morning time. Breakfast was limited and very less hot. Recently visited Chennai hotel near visa center and where unlimited breakfast was available and other facilites like kettle , bath kit etc...

Location was good

Stayed in November 2024

I haven't been in the FabExpress Diamond I They have sent me over to an another hotel that was way below the 3 star quality that I was expected.

Stayed in September 2024

ROOM SIZE WAS TOO SMALL

LOCATION WAS GOOD BUT THE ROOMS ARE TOO SMALL , CLEANINESS WAS GOOD AND STAFF WAS GOOD

Stayed in October 2024

It's not good, we need breakfast good but they are not provide the good breakfast.

Stayed in June 2024

Full night kitak Haresment Not a clear cleanup bad Jums problem very bad type experience Mai puri raat so nahi paya kyo ki micro kitak ka attack tha

No response hotel employees

Stayed in June 2024

Bed sheets could have been cleaner and the hotel vicinity could be maintained more and kept cleaner.

Staff is very helpful and kind. Service is good too but the area is very dirty and the bedsheets could be bit more clean.

Stayed in April 2024

Vicinity of the hotel building is very bad, dusty, noisy, unhygienic.

Close to US consulate. Hotel is good value for your money. Auto riksha, taxis available easily in front of hotel.

Stayed in March 2024

Hotel amidst office units on the same floor. Breakfast options very limited

Easy check in process

Stayed in February 2024

Yes no problem

Breakfast is everage Location is good for visa office

Stayed in February 2024

Not enough space and tiny toilet

The ac was not working properly qnd water was dripoing from ac,and the water heater doesn’t work well

Stayed in January 2024

locality,neighborhood

Stayed in December 2023

The neighborhood was quite dirty and a little unhygienic. I did not feel safe & comfortable with general public around the building. Since I was there just for a day, it did not matter much. Will avoid staying there in future.

Location was convenient as it was a walking distance from US consulate and right on the road. Room was clean.

Stayed in May 2023

There is no tidiness before checking in the room and also the room is not ventilated and big enough as shown in app, there is no complimentary breakfast but the service people are much supportive when in need.

Service done when in need.

Stayed in April 2023

anything except location of the property

Location

Stayed in April 2023

It's not a hotel, i don't recommend to any one

Stayed in June 2025

No cleanliness, no room readiness, argumentative staff.

Nothing. This was the worst Hotel I have ever been to.

Stayed in March 2025

The exceptional hospitality with clean and comfortable rooms is what I generally expect from a hotel

Stayed in March 2025

I had the best experience . Their exceptional hospitality, elegant rooms, and safe and secure environment were the best parts. Thank you so much for making my trip memorable.

Stayed in March 2025

Staff was good location was good 😊 happy with service thankyou u

Stayed in March 2025

Its very dirty property

This is not hotel this is guest house It converted in residence property’s in hotel in hotel lobby some commercial shop there.

Stayed in March 2025

The reception place was very small.The outside ambience was very shady.There were hawks like auto drivers and cab drivers pestering as soon as you get out.The corridors to reach the room looked deserted and dirty.The bedsheets and towels had dirty stains.The "breakfast included" meant room service of coffee/tea with one single item poha/upma/sandwich.There were no sachets of coffee/tea/milk powder.There were no good vegetarian restaurants outside.

The staff were courteous.The room and bathroom were spaceous enough.

Stayed in March 2025