Reviews of Hotel O Rudra Palace 4 stars
3, Hotel Rudra Palace, New York Trade Center, B S G Highway, Thaltej, 380054 Ahmedabad, India
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Reviewed: 1 October 2024 · Stayed in September 2024
Verified reviewReviewed: 7 September 2024 · Stayed in September 2024
Verified reviewReviewed: 30 August 2024 · Stayed in August 2024
Verified reviewThere was nothing to like and what shown in oyo and what we get in real totally different u feel like cheated
Nothing was good room full of cockroaches, stinking bed, wall full of fungus and unhygienic room with washroom
Dear, Niraj! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Krutika!
Reviewed: 15 May 2024 · Stayed in April 2024
Verified reviewNothing
Everything
Dear, Rajeshkumar! It is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure a better experience in the future. Regards, Kartik!
Reviewed: 26 April 2024 · Stayed in April 2024
Verified reviewWhen we reached the Hotel, the property Manager was not allowing us to Board. He was telling, you are late, and you have paid half price that does not mean we are bound to provide you the room. So, he has allotted us the worst room available with him, even though he has many good rooms which were free. We told him that we are here only for 2 hours just to get fresh and ready. But still, he did not give us the toiletry and other required thing. We paid Rs. 500/- for one extra person with us only for 2 hours. He gave the Received for 500/- for that extra person, but he did not give the receipt of Balance amount of Rs. 930/- which we paid him inline. He said OYO will give you the receipt.
He said OYO has not purchased us by booking our room and we are not their servant. So overall his behavior was not professional, and we did not liked that at al. AC was not working in room. we comlpaint him after 30 minute. But he said the AC doesn't cool immediately, as if we have never used the AC. Toilet were very dirty, towel he gave very kind of used one and Bed sheets on bed were dirty and smelly. Also I tried calling OYO Customer service from his counter 3 times, but the call did not went through. One time I could able to speak to the customer representative Mr. Lokesh, but he said he will check and revert and then call gets disconnected.
Dear, Manish! Sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Mrinal!
Reviewed: 31 August 2023 · Stayed in August 2023
Verified reviewReviewed: 27 July 2023 · Stayed in July 2023
Verified reviewJust cleaning
I was asked to pay extra money as booking.com is showing wrong price.
Dear, Sharma! We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Madhur!
Reviewed: 26 July 2023 · Stayed in July 2023
Verified reviewcleaning of room was prompt.
Dear, Balraj! Thanks for your kind and lovely words. The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Karan!
Reviewed: 20 July 2023 · Stayed in July 2023
Verified reviewStaff asked for extra money before alloting room.
Staff asked for extra money before alloting room. I paid Rs.311 in advance + Rs.500 at the time of check in instead of Rs.312. Refund my extra Rs.200.
Dear, Joshi! We sincerely apologize for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Kriti!
Reviewed: 13 June 2023 · Stayed in June 2023
Verified reviewnothing. i booked at 695 Rs vai booking.com and then person there charged me 1200 Rs. Dont booked vai booking.com.
everything i didnt like
Dear, Shailesh! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Komal!
Reviewed: 5 May 2023 · Stayed in May 2023
Verified reviewNothing at all I reached there and they refused to give the hotel keys they said that it’s not our price our price is 1000 and they took 1000 to give the keys totally worst experience
Nothing at all I reached there and they refused to give the hotel keys they said that it’s not our price our price is 1000 and they took 1000 to give the keys totally worst experience
Dear, Karan! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Kartik!
Reviewed: 19 January 2023 · Stayed in January 2023
Verified reviewBooking.com you suck. I paid for an AC, TV room and the room had nothing. YOU SUCK!!!!!!!!!!!
Hi, Ankur! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim.
Hi, Ankur! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that … Show more
Reviewed: 10 January 2023 · Stayed in January 2023
Verified reviewReviewed: 10 December 2022 · Stayed in November 2022
Verified reviewReviewed: 11 October 2022 · Stayed in October 2022
Verified reviewVery nice place
Good staff
Thank you so much for the wonderful rating, Prabal Pratap! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever. Regards, Karan!
Thank you so much for the wonderful rating, Prabal Pratap! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile for… Show more
Reviewed: 14 September 2022 · Stayed in September 2022
Verified review