Near Acropolis Mall, Rene Tower, Kasba New Market, Kasba, 700107 Kolkata, India
Based on 27 hotel reviews
3.4Cleanliness
5.2
Comfort
5.1
Location
8.1
Facilities
4.4
Staff
5.4
Value for money
4.2
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Showing 1 - 25
Reviewed: June 14, 2024
Aryan
IndiaAsked to pay a lot extra stayed 2 hrs extra after checkout time and had to pay 1/3rd amount
Stayed in June 2024
Reviewed: September 12, 2023
Shri
IndiaNot same hotel not same anything all is bad
Nothing
Stayed in September 2023
Reviewed: August 9, 2023
Sudha
IndiaBreakfast money was taken m deducted while booking but did not provided Breakfast. Very pathetic service n reception service . Poor service by Ola group as well. Hotel staff did not tried to solve it with their vendors
Stayed in June 2023
Reviewed: July 10, 2025
Saroj
GermanyThe property charged me more than what I had booked for (i.e. 1307). They said Booking.com had transferred the booking to OYO. This was very unprofessional and I was overcharged from the booked price.
The support staff were very prompt with requests and helpful. Location.
Stayed in July 2025
Reviewed: August 29, 2024
Likar
India1 -charged extra Rs 2060, even after full payment in online app. 2- made us wait for 2 hours in reception before giving us room, 3- rooms were very congested, 4- water was not there in bathroom in morning 5- if we open tap in our bathroom then bathroom of other rooms don't get water. 6- very rude people 7- torn bedsheet and dirty blanket
Only location was good,
Stayed in August 2024
Reviewed: May 1, 2024
Bhagirath
IndiaRoom service don't know much Hindi or English or bit room service I don't like much
Staff n place was great
Stayed in April 2024
Reviewed: July 13, 2023
Sophik
IndiaThey asked extra amount
They asked extra big amounts
Stayed in June 2023
Reviewed: July 6, 2023
Minhaz
IndiaFood was pathetic. They served 600 for two people for two thalis but didn't even bother to serve in a proper plate. The thali was served in a poor quality disposal plates. Also, they didn't allow to order food from outside.
Stayed in July 2023
Reviewed: June 17, 2023
Sunanda
IndiaEverything.... bad room bad stuff bad service
Nothing... very bad service
Stayed in April 2023
Reviewed: May 31, 2023
Debdipta
IndiaI realised one thing that I should've paid attention to the reviews which I didn't. And that was a big mistake... I came here just to meet my brother who's working here. But the hotel denied entry of any outsiders... They charged him Rs.100 per hour. He was here for 5 hrs so Rs.500 gone... I've been to all sorts of hotels, from 5 star to airbnb and even motels but I've never heard any other hotels doing this, like charging money from visitors... They didn't give me my key for my room and whenever I had to go out, I had to ask for my key... The blanket had all sorts of stain on it and the mattress was burnt(possibly from cigarettes)... I even saw a worker dusting the room using the bedsheet, so you can only imagine the hygiene standards here... The room is not soundproof... You could hear the slightest of noise from outside the room... They even had issues with water supply... And even though I said the plus point was the A.C, water started dripping from it in the middle of the night... Bottom-line is that they are focused on making money off the littlest of things and they don't care about customer service at all... Saying "I'm disappointed" would be an understatement... Would never recommend this place to anyone... Some people might ask that why did I even book this place but I had no option left because it was a last minute decision + the photos were deceiving...
The only plus point was that this room had A.C
Stayed in May 2023
Reviewed: May 29, 2023
Kumar
IndiaNo
Worst experience
Stayed in May 2023
Reviewed: May 16, 2023
Singhabhimanyu3
IndiaHotel charged extra Rs200 against the booking amount
It was clean.
Stayed in May 2023
Reviewed: May 2, 2023
Shukla
IndiaIts not family hotel they provides hourly basis rooms to couple without collecting their ID. PLEASE DON'T Suggest any family personal to this hotel. Beaware from fake rating of such type of hotel.
Nothing to like about the hotel
Stayed in May 2023
Reviewed: April 26, 2023
Swayam
Germany1-I paid the entire booking in advance but still the lady in the reception asked me to pay more or leave the hotel.Unfortunately as it was late evening and i was with family and luggage so i had to stay there. 2-WE were given rooms in 4th Floor where there was no lift and it just beside the open staff kitchen.You feel like staying in servant quarter. 3-ENTIRE HOTEL including the reception area was filled with strong cigarete smell.They hardly used any rooms freshner. 4-AC was not working in 1 room ,when i compalined they shifted me to another room in the ground floor where there was no ventilation,ac stopped working here too in the middle of the night.It was a traumatic experience fo me ,my wife and my three year old baby. 5-They made me wait 1 hour for the room shift as they gave this room to lady and boy for for some time.Looking at them and the envirnment one could easily guess that they support prostitution in the hotel.SO FAMILY PLEASE AVOID.
NOTHING IN PARTICULAR.WORST HOTEL OF MY LIFE
Stayed in April 2023
Reviewed: January 28, 2023
Basudeb
Indiaharassing people
layer
Stayed in January 2023
Reviewed: November 5, 2022
Abhishek
Indiabad
nothing
Stayed in October 2022
Reviewed: July 20, 2023
Anonymous
IndiaLocality
Cleaning very good
Stayed in July 2023
Reviewed: August 27, 2025
Shreya
IndiaThere are no comments available for this review
Stayed in August 2025
Reviewed: December 21, 2024
Iqbal
IndiaThere are no comments available for this review
Stayed in December 2024
Reviewed: April 6, 2024
Parcha
IndiaThere are no comments available for this review
Stayed in April 2024
Reviewed: February 2, 2024
Store
IndiaThere are no comments available for this review
Stayed in January 2024
Reviewed: October 3, 2023
James
IndiaThere are no comments available for this review
Stayed in September 2023
Reviewed: August 2, 2023
Mohammed
BangladeshThere are no comments available for this review
Stayed in August 2023
Reviewed: June 14, 2023
Kumar
IndiaThere are no comments available for this review
Stayed in June 2023
Showing 1 - 25
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