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  5. Reviews of Hotel O Royal Inn

Reviews of Hotel O Royal Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

186/2, 186/2 Rajarhat Main Road, Chinar Park, Tegharia, 700157 Kolkata, India

#205 of 300 hotels in Kolkata

Guests' Choice

Review Score

Based on 63 hotel reviews

5.2

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.2

  • Location

    5.9

  • Facilities

    5.8

  • Staff

    6.8

  • Value for money

    6.0

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 12, 2025

    4.0
    Can't trust these hotels
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    First of all the hotel address is not correctly mentioned in booking.com. it took me lot of time to find the hotel . Once I reached there , hotel staff denied the booking through app . He started showing me altogether a different bill with different pricing . He was doing all these intentionally as I already arrived there with my family after long journey and had no time or option to find other rooms nearby . The rooms I booked In app was triple bed but he was allocating double bed that too with high rate . Had long argument with him and finally he agreed to allot with little high price once I got angry ... These people are playing tricks with outsider by registering their hotels with booking.com or oyo. It must stop , oyo must cancel their license.

    Stayed in August 2025

  • Reviewed: March 22, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room size small. Enough space for luggage is not available. Cleanliness is not as good as expected

    Staff behavoiur

    Stayed in March 2025

  • Reviewed: November 21, 2024

    4.0
    Bad maintenance caused smelll
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night

    Poor Room Maintenance and dirty buckets

    No breakfast

    Stayed in November 2024

  • Reviewed: July 12, 2024

    5.0
    Fair
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pillow dirty Blanket smelling and very old.

    Near to airport Meal facility available

    Stayed in July 2024

  • Reviewed: July 1, 2024

    5.0
    Bookings.com should be cleared on the price that is posted in web site Vs Actual price asked by hote
    • Leisure trip
    • Solo traveler
    • Classic Triple Room
    • Stayed 1 night

    They charge more than what is offered by Booking.com. Booking.com should cross with hotel owenr's for the price increase.

    Stayed in June 2024

  • Reviewed: July 1, 2024

    5.0
    Not so good.
    • Leisure trip
    • Couple
    • Classic Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff was rude and they lock the gate at night which makes enjoying night life very difficult.

    Location was bad. They asked me to pay more money compared to what was shown online.

    Stayed in June 2024

  • Reviewed: June 22, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There is no handwash and soap in the washroom

    There is no hand wash and soap in the washroom...

    Stayed in June 2024

  • Reviewed: June 1, 2024

    6.0
    Pleasant
    • Business trip
    • Travelers with friends
    • Classic Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I like food and staff i

    Kindness of the people

    Stayed in May 2024

  • Reviewed: January 31, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pictures do not reflect the current state of the hotel. Most likely, the pics were taken when it first opened. Hot water only runs from 7 am - 12 pm. TV wasn't connected to the antenna, so there were no local channels to watch, but if you had an HDMI cable, you could connect your laptop or smartphone. There was a small hole in my window, so it was a bit chilly at night. There's road construction going on so difficult for cars to pass through and pick you up. The location is within the back alleys, so it's not really picturesque. And OYO overbooks the rooms and tries to push it to the hotel, even though they are at full capacity. Also, OYO sends you a separate link for payment to confirm your room and does not use Booking.com's payment system (but this is not the hotel's fault. It's OYO's fault, which the hotel is under a franchise agreement with.)

    Staff was nice and helped me out with a morning Uber booking and hot water when I needed it. A/C and ceiling fan worked fine. It's a convenient location for an inexpensive hotel near the airport.

    Stayed in January 2024

  • Reviewed: August 30, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Need a food counter too

    Fantastic

    Stayed in August 2025

  • Reviewed: July 24, 2024

    1.0
    Worst hotel ever I have visited it's full of cheap people all around they give room hourly basis
    • Leisure trip
    • Solo traveler
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in July 2024

  • Reviewed: July 20, 2024

    1.0
    I hope never to be expecting to visit anymore.
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing was like able .

    Nothing is similar to booking a website. All are frauds , the whole system was a fraud and all my members mostly fell ill. That's the reason I left the room.

    Stayed in July 2024

  • Reviewed: July 20, 2024

    10
    PERFECT
    • Leisure trip
    • Solo traveler
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Here's your text translated into English: "Great hotel Excellent location Very family-friendly and safe Everyone works very well and with respect I felt at home with a family Highly recommend "I highly recommend this hotel to foreigners also … A lot of respect and ease with foreigners as well I highly recommend this hotel Thank you very much for the excellent welcome"

    Stayed in June 2024

  • Reviewed: July 16, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was broken

    Pathetic

    Stayed in July 2024

  • Reviewed: July 14, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room part of bed is broken

    Pathetic

    Stayed in June 2024

  • Reviewed: June 30, 2024

    3.0
    Not much good
    • Family with young children
    • Classic Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Toilet flush didn’t work. Toilet was broken. And Stuff took extra money. They didn’t follow the price shown in the website while booking.

    Room was clean

    Stayed in June 2024

  • Reviewed: June 13, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The booking was confirmed from booking.com. So, we booked a car from the airport to the hotel. But, after reaching there, the receptionist informed us that no rooms are available. So, in the rain, with luggage , we didn't had any options other than searching for an alternative hotel. After booking confirmation, if any hotel cancels the booking, there should be some action by booking.com. Who will pay the car transport to and from charges???? This is very unfortunate.

    Stayed in May 2024

  • Reviewed: June 3, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I advanced 90% amount, after 10h journey when I reached the hotel, they told me they can't provide me the rooms as they didn’t notice I booked rooms online and already paid. Very bad behaviour, they told me that's not their headache it's booking.com headache. It's totally hassle and now I've to wait 15-30 days for my money back. Don't book with the full amount, be careful.

    Stayed in June 2024

  • Reviewed: May 29, 2024

    1.0
    Awful
    • Business trip
    • Solo traveler
    • Classic Triple Room
    • Stayed 1 night

    Denied check-in and sold-out, even post booking confirmation and payment 2 days before.

    Stayed in May 2024

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room size, no furniture and also no space for furniture. No space for hanging clothes, no space for keeping soap inside of the bathroom...

    Cleaning

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    Exceptional
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Like good staff

    Good

    Stayed in April 2024

  • Reviewed: March 19, 2024

    1.0
    Very bad service
    • Leisure trip
    • Travelers with friends
    • Classic Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very bad behavior of staffs. Very dirty sheets, AC not working. Bathroom unclean. Someone's having sex next door, and their sound is audible in our room.

    Very bad behavior of staffs. Very dirty sheets, AC not working. Bathroom unclean. Someone's having sex next door, and their sound is audible in our room.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    7.0
    Good, could be better
    • Business trip
    • Solo traveler
    • Classic Triple Room
    • Stayed 1 night

    Bedsheet was having stains, needs to be better maintained.

    Room size and facilities

    Stayed in March 2024

  • Reviewed: March 11, 2024

    1.0
    Very Poor
    • Business trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was overcharged by Rs 225 on reaching the facility and was told that they will not obey Booking .com rates , as their room tariff starts from Rs 850 .

    Stayed in March 2024

Showing 1 - 25

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