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Reviews of Palais de Pondichéry This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

70 H.M.Kassim Salai Ambour Salai, White Town, 605001 Pondicherry, India

#10 of 176 hotels in Pondicherry

Guests' Choice

Review Score

Based on 385 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    9.3

  • Value for money

    8.5

  • Free Wifi

    9.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Helpful staff. Convenient location

    Stayed in September 2025

  • Reviewed: August 17, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints.

    Everything

    Stayed in August 2025

  • Reviewed: August 15, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff is so helpful, Had breakfast from the hotel it was tasty. My kid enjoyed the pool as well. Must stay in a reasonable budget

    Stayed in July 2025

  • Reviewed: July 31, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    Excellent location, clean and large comfortable rooms - staff courteous and helpful

    Stayed in July 2025

  • Reviewed: July 23, 2025

    10
    Great property and good location. Absolutely great service.
    • Leisure trip
    • Group
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms are good and well maintained. Host is very welcoming.

    Stayed in July 2025

  • Reviewed: July 18, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent breakfast

    Stayed in July 2025

  • Reviewed: July 8, 2025

    10
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nil

    Good

    Stayed in June 2025

  • Reviewed: July 6, 2025

    8.0
    Comfortable rooms and great service at a nice location
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights

    The only issue wasnoise, coming either from the street, or from nearby rooms. Earplugs can deal very well with this problem though. Another small issue with some rooms (possibly not all of them) is light. In my room, the only source of natural light was one small window, without a cover/curtain, so there was too little light during the day and a bit too much in the early morning. Overall it was a great experience though, and I definitely recommend this place.

    Very polite staff, they helped me with everything I asked. The room is spacious, the bed is very comfortable, and breakfast is great. Wifi and A/C worked properly. The location is very convenient, at the edge of the White Town (the Old Town which has a french style) and very close to many restaurants and cafes.

    Stayed in July 2025

  • Reviewed: July 6, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights

    Nothing

    Nice staff and food

    Stayed in July 2025

  • Reviewed: July 4, 2025

    10
    An excellent place to spend a few days
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights

    Protection from mosquitoes.

    The breakfast options available were South Indian, English Veg and English Non-veg. Breakfast was delivered in the room depending on our choice. The quantity and quality ion food was very good. The place is well located close to the market area, beach and multiple restaurants all within walking distance. I would like to specially thank our host who was extremely helpful starting from the day of my booking and even after our departure.

    Stayed in June 2025

  • Reviewed: June 20, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms were very big, clean and comfortable. Staff were very helpful and friendly. Location close to many shops and eateries

    Stayed in June 2025

  • Reviewed: June 15, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Pleasent location

    Stayed in June 2025

  • Reviewed: June 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was great location. Walking distance from Promenade. Staff was courteous and helpful. Room was clean and spacious and per description.

    Stayed in June 2025

  • Reviewed: June 8, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Good staff, good breakfast, great location and a spacious room.

    Stayed in June 2025

  • Reviewed: June 8, 2025

    8.0
    we had pleasang stay here
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    clean, friendly staff,

    location is proper

    Stayed in June 2025

  • Reviewed: May 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location, room size, ceiling fan

    Stayed in May 2025

  • Reviewed: May 27, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We were staying there as a family, my husband, 4.5 year old and 18 weeks pregnant me. We wanted a large bed so we could all be comfortable. This bed is huge and so comfortable! We loved the pillows so much that we asked the management where they got it and went and go ourselves the same pillows :D My son said he liked the tiny fridge. I loved the comfortable bed. My husband loved the pillows. Everyone who works there is friendly and happy to be there. We loved it so much that we extended our stay by another day!

    Stayed in May 2025

  • Reviewed: May 23, 2025

    9.0
    Hospitality was real good. Especially Mr. Murugesan & Anthony in night shift person were given us good stay experien
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Cleanliness is top amping

    Stayed in May 2025

  • Reviewed: May 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    Friendly staff and neighbourhood.

    Stayed in May 2025

  • Reviewed: May 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Although the the door bell, common wash basin and bathroom trashcan were malfunctioning the room was quite nice.

    Palais de pondicherry review From May 1st to May 4th me and my family were accomedated in a suite room in palais de pondicherry. Their hospitality was incredible , we were able to order a variety of cusines from their hotel menu and were served in our room. The suite was well furnished with a bedroom kitchen, dining areawith table for 4 , and two kid size beds in the living room. The staff and receptionists were extremely courteous and friendly. This hotel is a great option with adequate pricing and a nice location near all popular landmarks.

    Stayed in May 2025

  • Reviewed: May 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Though the breakfast is good, but it's the same every single day without any chan ges. Parking bigger vehicle is a challenge and the limited parking is a risk as you might end up parking on the road.

    Location is prime Place was decent with the good amenities Though this is one of the few places in this location where parking is available but it's limited to max 5 vehicles. Breakfast was decent Staff were very good

    Stayed in May 2025

  • Reviewed: April 29, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wifi wasn't particularly stable and TV had limited channels.

    Good location. Exceptional service. Reasonable facilities. Laundry available with quick turnaround at great price. Offers breakfast though we didn't use it. Comfortable stay and attentive staff.

    Stayed in April 2025

  • Reviewed: April 7, 2025

    9.0
    Located best place,
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nice place easy to access many near by area, Need to improve parking facilities, staff are very friendly and comfortable, room service good, need to improve and add smaill Stuff,

    Stayed in April 2025

  • Reviewed: April 5, 2025

    10
    very much memorable stay
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights

    nil

    excellent breakfast nice staff location is very good clean rooms very helpful staff

    Stayed in April 2025

Showing 1 - 25

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