Biswa Bangla Sarani Beside P C Chandra Jawellers, 700157 kolkata, India
#8 of 34 hotels in kolkata
Guests' ChoiceBased on 117 hotel reviews
7.8Cleanliness
8.6
Comfort
8.7
Location
9.2
Facilities
8.6
Staff
9.0
Value for money
8.7
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 26, 2025
Kundan
IndiaThey have there own parking and restaurant and the food quality is good😊😊
Stayed in June 2025
Reviewed: June 9, 2025
Jaydeb
IndiaHad a wonderful stay in this hotel , rooms are quite good also staff behaviour was politeful . Overall good stay 👍:-)
Stayed in June 2025
Reviewed: April 20, 2025
Rooms
IndiaHad a comfortable stay at hotel .... overall good experience 👍
Stayed in April 2025
Reviewed: March 20, 2025
Ramesh
IndiaGood ambiance👌. location was also good its nearyby airport and food quality and quantity both was more that avarage ....there staffs behaviour was humble and polite☺ .. overall a good stay!👌
Stayed in March 2025
Reviewed: February 11, 2025
Shaw
IndiaHad a good stay .
Stayed in February 2025
Reviewed: February 8, 2025
Courtney
United StatesExpectations matched ...helpfull staff .
Stayed in February 2025
Reviewed: January 30, 2025
Praveen
IndiaGood for family...I got rooms at same floor as per I requested earlier 🙌..the rooms are clean and spacious as I had childrens with me so it's feels comfortable to me 😊... overall experience okey
Stayed in January 2025
Reviewed: January 28, 2025
Kumar
IndiaTraveling different states and finding good hotels are quite difficult...but however I booked this hotel and it's fell me with satisfaction 😌...also they fullfill my request for early check-in....the location was near to airport which help me a lot to catch my flight on time ....the hotel needs a little bit renovation otherwise everything was good , staffs were also supportive.✌️
Stayed in January 2025
Reviewed: January 27, 2025
Pareek
IndiaGood place to stay the rooms are spacious and bathroom was big .... staffs behaviour was quite decent.. overall i had a good stay
Stayed in January 2025
Reviewed: January 25, 2025
Rana
IndiaPRETTY GOOD
Stayed in January 2025
Reviewed: January 24, 2025
Bannishika
IndiaGood, the rooms need little bit renovent otherwise overall is okey, the plus point is location and staff behaviours helpfull.
Stayed in January 2025
Reviewed: January 13, 2025
Patha
IndiaThe room was clean and the location was great... staffs have a frendly behaviour . Overall comfortable stay at raj palace
Stayed in January 2025
Reviewed: May 29, 2024
Koushik
Indiavery good service and and room was neat and clean, staff was helpfull
Stayed in May 2024
Reviewed: June 1, 2025
Bibek
NepalThe room lacked appropriate cleanliness. Bathroom facilities were poor. Not half as good as advertised
The location was good
Stayed in May 2025
Reviewed: March 17, 2025
Sunil
IndiaComfortable stay 😊... room was spacious and clean 👌... definitely visit there again 🙌
Stayed in March 2025
Reviewed: February 25, 2025
Kp
IndiaAbsolutely Horrendous – Do Not Stay Here! This was by far the worst room I have ever stayed in. The moment I opened the door, I was hit with a disgusting smell—like mold, and something rotting in the walls. The air was so stuffy that I had to hold my breath. The bed? A total nightmare. The sheets had stains, the pillows were lumpy, and the mattress was as hard as a rock. I wouldn’t be surprised if it hadn’t been changed in decades. I found hair on the pillowcase that definitely wasn’t mine—completely unacceptable! The walls were filthy with smudges and mystery stains. There were crumbs, dust, and who knows what else hiding in the corners. The furniture was scratched, broken, and outdated, with drawers that wouldn’t even close properly. The bathroom was even worse—cracked tiles, a dripping faucet, and a toilet that barely flushed. The shower had mold in every corner, and the water pressure was pathetic. The towels were rough, stained, and smelled damp. To top it all off, the noise was unbearable. I could hear everything happening in the rooms next door and in the hallway. The AC barely worked and made a loud clanking noise all night. I wouldn’t stay here again if someone paid me. Absolutely disgusting!
Nothing
Stayed in February 2025
Reviewed: January 24, 2025
Pareek
IndiaExcellent !
Stayed in January 2025
Reviewed: January 9, 2025
Snehashis
IndiaRoom quality, Hygiene factor, no mosquito repellent given, Pillows were staling, Towels were dirty, The tap in the bathroom was broken.
The Hotel is good in terms of location. Except this everything is bad.
Stayed in December 2024
Reviewed: January 6, 2025
Aurobindo
United KingdomTHIS HOTEL IS GIVING FAKE REVIEWS. Before even I have a review they had put a fake reviews. Don't get sold for the fake reviews. PLEASE AVOID THIS HOTEL. This hotel is awful. There is smoke ,and alcohol smell everywhere. Room toilet nothing is clean in fact disgusting. No toilet tissues. The bed were not changed and had ciggerate smells and burns. This is not a family hotel. In fact we suspected some doggy things happening in the hotel. The lift were so small that we didn't use it. Toilet were black. Even there were cockroaches Avoid at all cost.
The only thing we say ok was the people we spoke with were helpful.
Stayed in January 2025
Reviewed: January 5, 2025
Manindra
IndiaRoom cleaning and room maintenance is very poor
Location
Stayed in January 2025
Reviewed: January 5, 2025
Sourav
AustraliaWe arrived at the hotel, paid the full booking amount and when we went to check the room we found the room was untidy, unclean, dirt and hair on the bed and dust on the bed covers We requested them to change the room and they showed a different room but with the exact same issue. Moreover, the staff were rude, unruly, and manner less. They argued till the end that rooms are always like this. Then, we decided not to stay in the hotel and requested for a refund, which they denied. Unfortunately we had to lose our money and book another hotel.
Nothing. Absolutely mannerisms and unprofessional staff and manager.
Stayed in January 2025
Reviewed: January 4, 2025
Vipin
Indiavery bad
Stayed in January 2025
Reviewed: January 3, 2025
Khushboo
IndiaThe rooms were not at all clean. Bed sheet stained. Blanket torn. Mosquito all over. Tv not working. Battery all out from the tv. Checked in early n was charged 500 however disgusting room given. Changed the next day. Since stayed bck after logout which is from 12 pm to 5pm. Was charged for full day
The staff was okay.
Stayed in January 2025
Reviewed: January 1, 2025
Lalan
IndiaVERY COMFORTABLE FOR FAMILY...ALL FACIALITIES ARE GOOD .... EXCELENT STAY !
Stayed in January 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content