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  5. Reviews of Hotel Palm Suites A Family Hotel Near Terminal 3

Reviews of Hotel Palm Suites A Family Hotel Near Terminal 3 This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

K2/221, Mahipalpur Village, Mahipalpur, 110037 New Delhi, India

#118 of 1,310 hotels in New Delhi

Guests' Choice

Review Score

Based on 21 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    8.9

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 21

  • Reviewed: July 24, 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    “Very nice place to stay with family we'll recommend this place to everyone who wants to stay with their families whenever we'll visit

    Stayed in July 2025

  • Reviewed: June 26, 2025

    10
    Exceptional
    • Business trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night

    Nice property, Clean, convenient close to airport. Staff friendly and polite and helpful. Overall good stay, worth the price.

    Stayed in June 2025

  • Reviewed: June 24, 2025

    10
    Exceptional
    • Business trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    Maintenance and service were excellent. I want to stay again to enjoy the warm hospitality. My room was lovely, and the price was reasonable.

    Stayed in June 2025

  • Reviewed: June 17, 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    “Hotel have nice rooms and all the services that a traveler need.

    Stayed in June 2025

  • Reviewed: June 4, 2025

    10
    Superb
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Have had a wonderful stay here so far . All if the staff Is so friendly. Highly recommend using the laundry service... they do a fantastic service.....

    Stayed in June 2025

  • Reviewed: May 31, 2025

    10
    Helpful staff
    • Business trip
    • Group
    • Superior Triple Room
    • Stayed 1 night

    I enjoyed my stay at this hotel . The staff are helpful and friendly .. A staff members who helped me always...

    Stayed in May 2025

  • Reviewed: May 21, 2025

    10
    Very Good
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night

    The staff, especially in the restaurant, was super friendly and helpful in every way. Certain staff in the front office went out of their way to be helpful. That was much appreciated.

    Stayed in May 2025

  • Reviewed: April 21, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good

    Stayed in April 2025

  • Reviewed: April 15, 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    The hotel was well maintained and food service was so good. Staff was very polite and helpfull. ....definitely visit again

    Stayed in April 2025

  • Reviewed: April 8, 2025

    10
    Good
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    The friendly and helpful staff were very welcoming. The location was perfect for me.

    Stayed in April 2025

  • Reviewed: April 6, 2025

    10
    Good
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    The hotel wasn’t perfect, but it was good for the price. The breakfast was basic but fresh. The location was excellent for sightseeing. A solid choice for budget-conscious travelers

    Stayed in April 2025

  • Reviewed: April 2, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 1 night

    Everything was Good And staff was very helpful

    Stayed in April 2025

  • Reviewed: March 31, 2025

    10
    Fantastic
    • Business trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 1 night

    Fantastic hotel...It was close to the airport. The rooms were very comfortable and the staff were very efficient. Beds were comfortable and breakfast was very good.

    Stayed in March 2025

  • Reviewed: March 31, 2025

    10
    Superb
    • Business trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 1 night

    Room clean and comfortable. Location is great very close to airport and aerocity metro station. Good for a night stay after a long flight.

    Stayed in March 2025

  • Reviewed: July 1, 2025

    1.0
    DO NOT - Under Any Circumstances - Stay at this Hotel
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was bad from start to finish. The manager had assured me he would arrange for his driver to pick me up...but I needed to remind him to book the driver on the morning of the day I was to arrive. I thought that was a little strange but I did as he asked. His reply was, please remind me the day you are arriving. What? I messaged him back, saying "I AM ARRIVING TONIGHT." He then told me the driver would wait for me at door 5 of Terminal 3 (the International Terminal), holding a sign with my name on it. The driver was not there to meet me. The manager had told him to go to the wrong terminal. So then the driver wanted me to come find him in a parking lot, in an unfamiliar city. Ugh. When I got to the hotel the night manager said his credit card machine was not working and wanted me to transfer funds using a QR Code he flipped up on his phone. No way. Then he said he'd take me to an ATM to get Rupees. At midnight? In a dodgy neighborhood? Again, no way. Finally he said he'd take US dollars, but tried to make me pay more so he didn’t lose money on the exchange rate. I told him it wasn't my fault that his credit card machine wasn't working and the currency exchange rate was not my problem. We finally haggled down to an acceptable price and I was shown to my room. In a word, it was horrid. Strips of wallpaper torn from the walls. One slightly damp, mildew-smelling bath towel. A pedestal sink in the bathroom that wasn't fastened to the wall, so that when I leaned on the edge it nearly tipped over. The stainless steel cover mounted over the toilet flushing buttons came off in my hand when I flushed the toilet. Pink stains on the sheets and moldy smelling bed pillows. A TV that wasn't even connected to cable. And a remote for the air conditioner that didn’t work. My choices were either leave it off and sweat, or freeze at 21 degrees C. Since I would only be there a few hours, I decided to make the best of it.

    Nothing

    Stayed in July 2025

  • Reviewed: August 8, 2025

    10
    Superb
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    The hotel wasn’t perfect, but it was good for the price. The breakfast was basic but fresh. The location was excellent for sightseeing. A solid choice for budget-conscious travelers

    Stayed in August 2025

  • Reviewed: May 31, 2025

    10
    Amazing
    • Business trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    My stay here was very good The rooms were clean and very spacious.. The food and drinks were also excellent.. The staff was very professional and hospitable

    Stayed in May 2025

  • Reviewed: May 29, 2025

    10
    Exceptional
    • Business trip
    • Group
    • Superior Triple Room
    • Stayed 1 night

    Amazing experience. Loved spending time here. Front desk staff were exceptionally welcoming and supportive.

    Stayed in May 2025

  • Reviewed: August 28, 2025

    1.0
    Not gonna recommend this place ever.
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not wat they show in the pictures. Terrible experience. The entrance to the hotel is in a alley filled with muddy water and holes. The road was not at all conducive for walking. The cleanliness was not tat great either. Very very basic place. We found some dead insects in the sofa. The beds were ok. The bathroom was ok basic but the shower pipe not good, there was hot water but the shower pipe broken and hard to switch on.

    Stayed in August 2025

  • Reviewed: April 2, 2025

    10
    Amazing Service
    • Business trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 1 night

    There are no comments available for this review

    Stayed in April 2025

Showing 1 - 21

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