Rooms meant to have fridge and hairdryer and didn’t. After a few days not having a window in room was quite hard. Quite pricey but good option for Karnal

Staff were amazing, rooms clean

Stayed in February 2025

Lack of parking space and congestion at the front of the property

Neatness of the place. Most of the facilities were outstanding

Stayed in December 2024

The owner is very cordial & helpful to customer

Stayed in September 2024

Parking space

Room cleaniliness and hygiene in washroom

Stayed in November 2023

NA

Hotel Staff & owner are really polite Clean hotel food was to good

Stayed in October 2023

No bath mats in shower Overall everything was great

Staff were very friendly. Sunny the receptionist was very helpful .Quick check in .asked for early breakfast and it was arranged without hesitation. The owner Mr Lalit was awesome and he treats his staff like his own family

Stayed in September 2023

Need little bit more of hospitality training for staff

The clean beds and premised that can give run for money to big hotel chains

Stayed in September 2023

Room had no window, but was quiet. Hotel indicated it takes credit cards, but manager clearly wanted cash; he didn't mind waiting for us to find an ATM and return with cash. Room supposed to have refrigerator but did not. Breakfast minimal, not worth it.

Very clean, rather luxurious room. Good AC and great shower. Staff very solicitous, maybe 24 hours. Very comfortable room.

Stayed in April 2023

I had booked via booking.com as I always do . This is my trusted site. I sent a message to the owner that we will be late to arrive as our flight would land in Delhi at 5 pm. He sent a message saying “ Ok sure” . This was in December when I booked. We reached the hotel at 10.15 pm with my husband and my 85 yrs old mom in law. Upon reaching the manager said that we didn’t have any booking and they had given away our rooms to someone else. We were so tired and it was so cold to even go and look for another hotel. He spoke with the OWnER , who blatantly blamed booking.com saying that since they allowed to pay at the venue and no payment was received they gave the rooms away. Really !!!!!! This has never happened before with us . We always use booking .com, nor have I heard anything like this excuse before. I truly believe he double booked . Anyways he was not going to do anything about it. He said since he didn’t have my contact number he couldn’t contact me earlier… BUT he had messaged me earlier so he should have sent a message again asking me to pay upfront which would not have been any problem at all. He didn’t even bother to contact us , just gave away our rooms. The booking was not even cancelled otherwise I would have been notified by booking .com. I wanted to scream and cry at the same time . I was so angry. My mom in law was so tired that she stared crying and got stressed. The manager then took us to a small dingi hotel 1 km away on foot in that cold and we managed to get 2 small rooms . The owner was not apologetic nor accepting their fault . Worst hotel ever . Zero for his customer service. I wish to lodge this complain and demand he apologise to us for the stress and disappointment he caused.

NOTHING !!! Except the manager who was very considerate.

Stayed in February 2025

There is no dedicated parking of the hotel. It's basically outside on the road and the road outside the hotel, is mostly occupied by cars of neighboring shop's customers. Also, late night there were loud noises coming from the floor above, of moving furniture (from 10.30PM till 1.30AM) despite me raising the issue with the reception.

Well maintained property

Stayed in April 2024

Parking

Cleanliness

Stayed in February 2024

Nothing Everything was top notch

Excellent do up and communication was on point Would love to stay here for another point in time

Stayed in December 2023

Nothing

Everything

Stayed in October 2023

Everything was perfect

Good breakfast

Stayed in October 2023

The breakfast & restaurant services is horrible

It’s new facilities

Stayed in September 2023

The breakfast should have more options

The property is well maintained and has got all the necessary maintenance and facilities

Stayed in July 2023

No Fault at all. cant imagine such super facilities in Karnal. Hospitalities at Highest. super interior. cosy and most friendly atmosphere. eager to serve. And the Owner is super duper Gentleman. every minute details of guest being taken care.

Stayed in March 2023

No complaints

Owners and staff were extremely helpfull from the moment I made the booking. Followed up with a personal text message asking if we needed any special arrangements. Extremely helpful and attentive to all our needs.

Stayed in March 2023

Parking space, their staff

The parking person stole my rayben glasses and park my vehicle at distant location, they have parking issues, they call you multiple times for parking and disturb you always

Stayed in February 2023

entrance to the property , parking for vehicle , bathroom water temp . linen and pillows

The property was reasonably well designed and visible signs of trying to maintain good vibe

Stayed in January 2023

nothing. everything was great

Extremely clean and comfortable property. Very enjoyable stay

Stayed in December 2022

extremely comfortable

well kept , good house keeping

Stayed in November 2022

Staff and hospitality

Stayed in November 2022

very busy outside and lift was under maintenance but wasn’t a put off

The level of quality u get for the bargain price amazing hotel

Stayed in November 2022