‘City view’ room view was disappointing (we kept the blind closed!). Sometimes drinks charges at the bar were incorrect which seemed to take a long time to be sorted out when challenged.

Very clean hotel with excellent spacious rooms, comfortable beds and friendly hotel staff. The roof terrace has a fantastic view of the fort.

Stayed in July 2025

Cleanliness of the hotel and rooms Kind staff

Stayed in July 2025

Lovely, calm place to stay with excellent staff and facilities. And only 5-10 minute walk to all the major attractions. Would highly recommend to everyone.

Stayed in July 2025

Very comfortable, air conditioning worked

Stayed in April 2025

I found the service somehow lacking, if scratched below the surface. I think the lack of a good English on key elements of the staff prevented clear understanding and resolution of simple but pressing problems for the customer. Also would recommend more proactive service approach, beside hotel rules that might not be known to the customer (like room cleaning etc)

The location and the facility are outstanding, with a pristinely kept Jaisalmer sandstone building, rooftop pool with view on Jaisalmer fort to refresh from the sandy heat and with a beautiful inner courtyard for breakfast with small parrots flying around their refined nest in a beautiful atmosphere

Stayed in April 2025

The quality of restaurant food need improvement.

It's a very comfortable stay for us. We get room up gradation to fort view. Walkable distance to the fort.The food quality need to improve. Staffs are very helpful.

Stayed in March 2025

Hot shower, good breakfast. Beautiful view on the rooftop.

Stayed in March 2025

Occasionally the drains smelt in the bathroom.

All very clean, staff excellent. It’s a new hotel been going for just over a year. Hopefully they can keep the excellent standards going.

Stayed in March 2025

Nothing

All good serene

Stayed in January 2025

Pool and restaurants shut early, limited options for late night in terms of food and activities

A nice hotel, great terrace with pool. Rooms were spacious.

Stayed in February 2025

Great rooms, beautiful bathroom, rooftop pool was amazing, high tea served in late afternoon, delicious restaurant, friendly staff, very clean

Stayed in February 2025

The entrance to the hotel buildin could be better constructed/ thought through - you need to climb about 7-8 steps to get to the landing which will take you to a lift and then to the lobby of the hotel. Didn't see a ramp for a wheelchair and hence people having difficulty in climbing stairs could face a problem.

The in-house staff were very helpful and attentive. The property is quite new in terms of construction and hence everything was well maintained. In terms of meals, the rooftop restaurant was very good since it had a variety of cuisine choices + bar and attentive staff. We had breakfast (part of our booking package) which was a variety and quite satisfying. After checking the local restaurants and a bad experience (very highly inaccurate tourist review + overpriced local meal) we resorted to the rooftop restaurant at the hotel for dinner on both days which was miles apart in terms of food quality and also way better ambience with the fort view in sight (super plus point). they also have a complimentary high tea (Indian chair + biscuits) which was pleasant to have on the terrace with a view of the Jaisalmer fort and the sunset. Rooms are decent in size (not too large but sufficient) and the bathroom was nice. Great hot water in the shower 24x7 (we visited mid January when the temperature was 8 degrees Celsius). Special mention of the staff at the reception/ check-in counter where they were helpful in being candid with their suggestions and advice on planning our day in Jaisalmer and also arranging for a taxi service for a drop to the airport. Much appreciated!

Stayed in January 2025

Very nice staff, big room, amazing views. Good food and show at night ! Perfect location

Stayed in February 2025

Nothing

Well groomed staff at the desk and at the restaurant. Excellent room that offers breath taking view of the Jaisalmer fort. The rooftop restaurant provides romantic ambience. Food was awesome and amazing.

Stayed in January 2025

V small pool

Very comfortable and clean rooms , staff was very good and food was superb

Stayed in January 2025

Staff were very helpful.

Stayed in December 2024

The food was amazing and the staff were all really nice

Stayed in December 2024

Cafe is overpriced

Breakfast, View, Location, Staff, Room

Stayed in November 2024

Dinner was not good. We had just once but didn't find that great. But breakfast was sufficient and cooked decently.

The rooms are spacious and clean. Staff members are helpful and good in nature.

Stayed in November 2024

Things like Iron, Ironing board, Hair Dryer should be available in every room as standard equipment.

The hotel was super clean, the breakfast was awesome with so many choices but the best part was the awesome staff. Each and every staff member was dedicated to give their best. They were prompt in their response, always asked about our wellbeing and ready to help if needed. The staff is the biggest strength of this hotel.

Stayed in November 2024

Excellent Behavoier , personal touch of the staff

Stayed in November 2024

The room decoration was not as good and the common areas

The restaurant and the terrace, and in general the common areas. The people were very nice and helpful. They even got us good prices and attention for our trip to the desert.

Stayed in October 2024

The hotel staff is so nice and the hotel facilities is in high quality, most importantly you get more than what you pay for. We had mutton biryani at the cafe, it’s also nice!

Stayed in October 2024

The breakfast was not so good. The cook didn't do a good job here. Simple items like Dosa, Parantha were disappointing.

Large room with a street view and a fort view. The Cafe at the ground floor was quite good...food and decorations. Staff were very friendly and helpful.

Stayed in October 2024