Reviews of Saaral Residency 3 stars
1/685, Valaiyapathi Road, Mogappair East, 600037 Chennai, India
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Reviewed: 14 August 2025 · Stayed in May 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewI was traveling to a hospital close by so it was easy to travel to and from as well as other malls.
There was a strange smell in the bathroom and they have a weird thing about cleaning your room when you are on property, even if you request when you are going out for shopping, you will come back with your room the way you left it, not cleaned.
Dear Guest, Thanks for your ratings and your feedback, we have taken your comments on careful consideration and assuring that we will take care necessasary action and trainings will be taken. regarding the smell we are using branded chemicals to clean the room however we train our associates to use properly
Dear Guest, Thanks for your ratings and your feedback, we have taken your comments on careful consideration and assuring that we will take care necessasary action and trainings will be taken. regarding the smell we are using branded chemica… Show more
Reviewed: 15 April 2025 · Stayed in March 2025
Verified reviewReviewed: 7 April 2025 · Stayed in March 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 1 February 2025 · Stayed in February 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewThe location, facilities, food and the bar. Room service is really good.
One sore point Bathroom , wetness They should make it wet/Dry.
Dear Guest, Thanks for your valuable feedback and great comments, surely will look in to the housekeeping part and make sure will delight the service on your future visit. Once again thanks for staying with us
Reviewed: 12 October 2024 · Stayed in October 2024
Verified reviewReviewed: 9 October 2024 · Stayed in August 2024
Verified reviewReviewed: 2 October 2024 · Stayed in October 2024
Verified reviewReviewed: 29 September 2024 · Stayed in September 2024
Verified reviewReviewed: 6 May 2024 · Stayed in May 2024
Verified reviewi did not like anything at all.. First of all their hospitality was so bad and booking.com has no coordination with the hotel at all..once we reached the hotel they said we do not have the bookings registered and we were chased out by the hotel staff.. please do not visit this hotel. very bad experience
Dear Guest, As we observed that you have booked at the hotel entrance so it will take some time from the booking.com to get the confirmation mail from them and as a hotel policy we do not encourage local Id proof as it is strict information from the local police station. so we have no other option to deny your booking. Sorry for the inconvenience.
Dear Guest, As we observed that you have booked at the hotel entrance so it will take some time from the booking.com to get the confirmation mail from them and as a hotel policy we do not encourage local Id proof as it is strict informatio… Show more
Reviewed: 23 April 2024 · Stayed in April 2024
Verified reviewRoom and location is Good , But poor and worst response from staff.
Everything is good and superb expect that staff response and way of answer along with their service is very poor. I am not interested to book this hotel anymore.
Dear Sir, sincere apologize for the experience had with us , this incident happened due to Ignorance of the staff and Management has taken the severe action against him to avoid these kind of situation in future for any of our guest. But this is not our service standard, However we will take at most care to avoid these kind of situation. Assuring best hospitality as always once again sorry for inconvenience
Dear Sir, sincere apologize for the experience had with us , this incident happened due to Ignorance of the staff and Management has taken the severe action against him to avoid these kind of situation in future for any of our guest. But t… Show more
Reviewed: 22 April 2024 · Stayed in April 2024
Verified reviewReviewed: 16 April 2024 · Stayed in April 2024
Verified reviewReviewed: 19 March 2024 · Stayed in March 2024
Verified reviewLocation
Staff and behaviour
Sincere apologize for the experience you had with us however after careful investigation with our staff we came to know that you had booked with us for 2 days and you have not intimate for the extension not booked from your end since we have taken other booking we have asked to do check out this is the hotel policy to honor the other booking, but we have managed to accommodate you since we value all the guest who is staying with us. Anyhave we have taken necessary training to our staff to handle this kind of situation in future. Once again sorry for the inconvenience
Sincere apologize for the experience you had with us however after careful investigation with our staff we came to know that you had booked with us for 2 days and you have not intimate for the extension not booked from your end since we hav… Show more
Reviewed: 20 February 2024 · Stayed in February 2024
Verified reviewReviewed: 14 February 2024 · Stayed in January 2024
Verified reviewReviewed: 9 February 2024 · Stayed in January 2024
Verified reviewReviewed: 31 January 2024 · Stayed in January 2024
Verified reviewReviewed: 24 May 2023 · Stayed in April 2023
Verified reviewNot worth your money
Dear Sir, Sincere apologize for your unsatisfied experience, please do call us to discuss in detail to avoid it in your future visit. However we maintain our standards and proper trainings to delight the guest despite of this your experience with Saaral has not met the expectation so please accept our apology assuring the best hospitality on your next visit
Dear Sir, Sincere apologize for your unsatisfied experience, please do call us to discuss in detail to avoid it in your future visit. However we maintain our standards and proper trainings to delight the guest despite of this your experien… Show more
Reviewed: 1 May 2023 · Stayed in April 2023
Verified reviewStaff behaviours are nice and they tried there best to help
Wifi in room 206 not working it's very bad
Dear Guest, Thanks for your valuable feedback and comments, regarding Wifi issue we have taken corrective action to rectify and making sure that every thing will be in place as per your expectations. Once again thanks for your feedback. Regards Saaral Team
Dear Guest, Thanks for your valuable feedback and comments, regarding Wifi issue we have taken corrective action to rectify and making sure that every thing will be in place as per your expectations. Once again thanks for your feedback. R… Show more
Reviewed: 29 April 2023 · Stayed in April 2023
Verified review