Reviews of Hotel Saket 27 This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
J-27, Saket, 110017 New Delhi, India
#761 of 1,310 hotels in New Delhi
Guests' ChoiceReview Score
Based on 179 hotel reviews
6.3Score breakdown
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Cleanliness
7.1
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Comfort
6.9
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Location
7.9
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Facilities
6.8
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Staff
7.3
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Value for money
6.4
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Free Wifi
6.5
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Reviewed: January 25, 2025
Giridhar
India46 Reviews2 helpful votes6.0“Good value”- • Leisure trip
- • Couple
- • Premium Room
- • Stayed 1 night
- • Submitted from a mobile device
Location & friendly staff
Stayed in December 2024
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Reviewed: January 24, 2025
Ajay
India1 review5.0Fair- • Business trip
- • Solo traveler
- • Premium Room
- • Stayed 4 nights
- • Submitted from a mobile device
Food (pathetic), Staff (quite arrogant) and experience with car booking. I had booked a full-day vehicle for my meetings but it never turned. NO one from hotel followed up, inspite of repeatedly confirming with them (hotel reception) over phone, their response was like “why should I care”. Service was “pathetic”. Food is pathetic.
Location and overall facility
Stayed in January 2025
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Reviewed: November 1, 2024
Avinash
India20 Reviews1 helpful vote6.0“Safe good location & parking space , Staff Rude untrained except reception and cleaning”- • Leisure trip
- • Couple
- • Premium Room
- • Stayed 4 nights
Entery and stay--------- Security guard on entry gate had no welcome Attitude, not even opening the entry gate We were provided with 2 tea sachets- Single variety / 24 hrs for 2 guests - although provided more or demand We were provided with two water bottles of 500 ml /per day for 2 Guests- although provided more on arguing and even saying that more than this will be chargeable Dining---- dining area in other building Small dining Area , Temperature not maintained Less variety of food items cold food- Parantha , Poori Staff very Rough , Arguing , not perfect in their work
Location
Stayed in October 2024
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Reviewed: October 30, 2024
Beauty
Zambia1 review7.0Good- • Business trip
- • Couple
- • Premium Room
- • Stayed 12 nights
- • Submitted from a mobile device
The room was stuffy with no natural air. Windows are locked
The staff
Stayed in October 2024
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Reviewed: April 16, 2024
Elizabeth
Singapore10 Reviews4 helpful votes5.0“Great convenient location - ask for a better room”- • Leisure trip
- • Group
- • Deluxe Room
- • Stayed 2 nights
First room a little outdated but upon return a much better room
Swift booking in service I returned within a week and got a much better room
Stayed in March 2024
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Reviewed: March 28, 2024
Stephen
United Kingdom60 Reviews9 helpful votes7.0“I chose this hotel because of previous visits, the staff are very friendly and the location make it ideal for visiting D”- • Leisure trip
- • Solo traveler
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing really
The position and friendly staff including the Hotel Manager.
Stayed in March 2024
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Reviewed: March 12, 2024
Santosh
India1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Premium Room
- • Stayed 1 night
- • Submitted from a mobile device
- change of the towels, bed sheets and duvet ( they are really old.
- okay for the price and clean.
Stayed in March 2024
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Reviewed: November 3, 2023
Sonal
India1 review6.0Pleasant- • Business trip
- • Group
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Good
Stayed in October 2023
-
Reviewed: October 28, 2023
Syed
Bangladesh9 Reviews1 helpful vote5.0Fair- • Business trip
- • Couple
- • Premium Room
- • Stayed 2 nights
- • Submitted from a mobile device
Staff behaviour is not good.even management system is not professional compared to room price. This kind of behaviour can accept in Local cheap residential hotel.
Stayed in October 2023
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Reviewed: July 11, 2023
Purumu
India10 Reviews2 helpful votes6.0Pleasant- • Business trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
The geyser never works Water kettle was rusted
Staff is good
Stayed in July 2023
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Reviewed: April 25, 2023
Kranti
India1 review5.0“Doable. But not value for money. Should work on the hospitality”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 6 nights
- • Submitted from a mobile device
Reception should do a better job. People at the reception are not welcoming and only concerned about money.
Quick service
Stayed in April 2023
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Reviewed: September 22, 2022
Kripal
United Arab Emirates57 Reviews10 helpful votes6.0“good for short stay but not rate are high compare to hotel category .”- • Business trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
not worthy as per room rate.
location is good . but near by very heavy traffics
Stayed in September 2022
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Reviewed: September 3, 2025
Rahul
Germany3 Reviews2.0“It was not worth the money felt robbed”- • Leisure trip
- • Couple
- • Premium Room
- • Stayed 2 nights
- • Submitted from a mobile device
- My room window opened in next building terrace so for privacy i had to keep curtains closed all day - There was no hot water for shower every-time i had to call reception for it and still i would not get it on time and i had to take a shower with cold water and i never prefer that - Poor Wifi Strength - Bathroom door was broken i was even asked for pay for Ice
That it was a clean property and in peaceful location
Stayed in September 2025
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Reviewed: April 25, 2025
Christopher
United Kingdom123 Reviews17 helpful votes8.0“It’s a functional place to stay a short time.”- • Leisure trip
- • Travelers with friends
- • Premium Room
- • Stayed 1 night
- • Submitted from a mobile device
A few bathroom repairs desperately needed!
The location and helpful staff. Breakfast good variety.
Stayed in April 2025
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Reviewed: April 21, 2025
Robyn
United Kingdom3 Reviews10Exceptional- • Leisure trip
- • Group
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff were excellent. I was allowed into my room 2 hours early and provided with complimentary drinks. The concierge was very helpful when I had issues with my card payment working.
Stayed in April 2025
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Reviewed: April 17, 2025
Babu
Qatar5 Reviews1.0“Overall it was disappointed”- • Leisure trip
- • Solo traveler
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Linen in rooms was very dirty, telephone was not working, when I asked to fix the issue it was not fixed at all
Stayed in April 2025
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Reviewed: April 2, 2025
Hardial
Malaysia15 Reviews3 helpful votes1.0“Very unpleasant.”- • Leisure trip
- • Solo traveler
- • Premium Room
- • Stayed 2 nights
The receptionist wasn't polite and very unhelpful. The manager sitting right there was very oblivious to what was happening. The lobby was hot, air-con was not switched on. I reported some breakdowns in the room which were not rectified. No tissue box. Each time I asked for a box of tissues they wld send either bottles of water or napkins or something I didn't ask for.
The same staff every day. No variety and the tea had too many spices (masala). Parathas were hard.
Stayed in March 2025
-
Reviewed: March 30, 2025
Nemisha
Germany66 Reviews27 helpful votes3.0“Strangers entering your room”- • Leisure trip
- • Solo traveler
- • Premium Room
- • Stayed 3 nights
- • Submitted from a mobile device
Liked - The staff is helpful and friendly. Not liked - Sorry Saket 27 team ! Although I am a regular customer, this time unfortunately I will have to rate you low coz of something severely gone wrong. One night (29th March around 12:30 am), two strangers (guys) entered my room with the help of a room key. So, either your software malfunctioned and the key got access to my room or someone gave the strangers a master key. Its unfortunate to experience this as a solo traveler. The two guys immediately understood that they entered the wrong room, so left the room quickly. Please do a restrospective to check how this could happen. Such a situation is awful for solo female travellers though and happened to me for the first time in 12 years of solo travel. Another point I didnt like is that the towels I got the first day werent clean.
Stayed in March 2025
-
Reviewed: March 19, 2025
Nainesh
India5 Reviews4.0Disappointing- • Business trip
- • Solo traveler
- • Premium Room
- • Stayed 1 night
- • Submitted from a mobile device
Mosquitos in room, mosquito repellent was not provided even on requesting. centre table was broken. Food was not upto taste.
Stayed in March 2025
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Reviewed: February 22, 2025
Stephen
United Kingdom60 Reviews9 helpful votes8.0“Hotel Saket 27 is a most comfortable place to stay whilst visiting Delhi, the staff are friendly.”- • Leisure trip
- • Solo traveler
- • Deluxe Room
- • Stayed 1 night
Nothing really
I did not eat at the hotel.
Stayed in February 2025
-
Reviewed: February 15, 2025
Dr
United Kingdom19 Reviews1 helpful vote9.0“Still rate high due to space location and hospitality and safet”- • Leisure trip
- • Family with young children
- • Suite
- • Stayed 6 nights
- • Submitted from a mobile device
Wi-fi has very poor connection And sockets and plugs were not working in many places especially bedside for phone charging etc TV was not working in one of the room
Location Staff and hospitality was excellent Suite rooms were very spacious and comfortable
Stayed in February 2025
-
Reviewed: February 11, 2025
Mohammad
India9 Reviews3 helpful votes8.0“Overpriced for a small room”- • Business trip
- • Travelers with friends
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Location is bad but it’s peaceful
It was ok but overpriced, small room , no mini bar
Stayed in February 2025
-
Reviewed: February 7, 2025
Satish
India2 Reviews4.0Disappointing- • Business trip
- • Solo traveler
- • Premium Room
- • Stayed 2 nights
- • Submitted from a mobile device
Long walk to next building. No hotel cabs for transportation. Breakfast spread can be better. Not value for money.
Location. Cleanliness. Staff was good.
Stayed in January 2025
-
Reviewed: February 2, 2025
Ajay
India1 review4.0Disappointing- • Business trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Not value for money
Rooms are very small
Stayed in January 2025
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