Reviews of Courtyard by Marriott Madurai 5 stars
Alagarkoil Road, 652002 Madurai, India
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewI asked double bed for couple, they agreed. But they joined 2single beds like cheating!
Restaurant tables didnt clean properly. Less items.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewStaff are very friendly. Sai was really good at the Restaurant. Ms Prishny was very kind to offer me water bottles when I was waiting for my taxi outside the entrance. My room was really very good. Happy to stay again in the near future.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewExcellent hospitality from check-in to check-out. Shoutout to Manager Mr. Rohit Shinde and Ms. Kartiga at front desk. Thank you for making our stay comfortable and special.
Nothing to say about property. However, Booking.com must clearly mention Inclusions and Exclusions during booking.
Dear Guest, We are delighted to know that your stay with us was comfortable and memorable. Your kind words on our hospitality, right from check-in to check-out, mean a great deal to our team. We do acknowledge your observation regarding booking inclusions and exclusions. As these are managed directly by third-party platforms, we will certainly share this feedback with the concerned partners to ensure better clarity for future reservations. We look forward to welcoming you again for another seamless experience at Courtyard by Marriott Madurai. Warm Regards, Mahesh Padala General Manager Courtyard by Marriott Madurai
Dear Guest, We are delighted to know that your stay with us was comfortable and memorable. Your kind words on our hospitality, right from check-in to check-out, mean a great deal to our team. We do acknowledge your observation regarding b… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewNo
Waist
Dear Guest, We are sorry to learn that your experience with us did not meet expectations. Your feedback is important, and we would like to understand your concerns in detail so that we can address them appropriately. You may kindly connect with us directly at +91 73580 18296, and our team will be glad to assist you further. Warm Regards, Mahesh Padala General Manager Courtyard by Marriott Madurai
Dear Guest, We are sorry to learn that your experience with us did not meet expectations. Your feedback is important, and we would like to understand your concerns in detail so that we can address them appropriately. You may kindly connec… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewRoom ambience and staff
Just one restaurant and no health spa. As a temple town with 70% seniors passing through and temple visit being strenuous 3/4 hours wait n walk , at least a foot massage service should be there
Dear Guest, Thank you for sharing your thoughts with us. We are delighted that you appreciated the ambience of our rooms and the warmth of our associates. We have also noted your valuable suggestion regarding additional wellness offerings such as spa and massage services, especially considering the needs of senior guests visiting Madurai for temple experiences. While these facilities are not part of our current offerings, we will certainly take your feedback into account for future considerations. Your insights help us refine our hospitality, and we look forward to welcoming you back for another comfortable stay. Warm Regards, Mahesh Padala General Manager Courtyard by Marriott Madurai
Dear Guest, Thank you for sharing your thoughts with us. We are delighted that you appreciated the ambience of our rooms and the warmth of our associates. We have also noted your valuable suggestion regarding additional wellness offerings… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewNice stay
Food too much cost
Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We are glad to know you had a comfortable stay. We have also noted your concern regarding the pricing of food. At Courtyard by Marriott Madurai, our menus are thoughtfully curated with a focus on quality, variety, and authenticity. However, your observation is valuable and will be taken into consideration as we continuously evaluate our offerings. We look forward to welcoming you again for another pleasant experience. Warm Regards, Mahesh Padala General Manager Courtyard by Marriott Madurai
Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We are glad to know you had a comfortable stay. We have also noted your concern regarding the pricing of food. At Courtyard by Marriott Madurai, our menus a… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewFriendly staff in reception both during check in and check out
Nil
Dear Guest, We truly appreciate your kind words about our reception team. It is wonderful to know that their warmth during both check-in and check-out added to your experience with us. We look forward to welcoming you again for another comfortable stay at Courtyard by Marriott Madurai. Warm Regards, Mahesh Padala General Manager Courtyard by Marriott Madurai
Dear Guest, We truly appreciate your kind words about our reception team. It is wonderful to know that their warmth during both check-in and check-out added to your experience with us. We look forward to welcoming you again for another co… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewBrilliant food all of it
None
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe staffs were exceptional especially Ameer
Nil
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewSatisfied with breakfast & we enjoyed the location of city view
It could be better if you placed some basic essentials like toothpaste and brush etc.,
Dear Guest, Thank you for sharing your feedback. We are pleased to know you enjoyed the breakfast and appreciated the city view from our hotel. Regarding your suggestion on providing basic essentials, our team will be happy to assist with such amenities upon request, as part of our standard Marriott service. Your input is valuable and will be shared with the team to ensure clearer communication for guest convenience. We look forward to welcoming you back for another pleasant stay. Warm Regards, Mahesh Padala General Manager Courtyard by Marriott Madurai
Dear Guest, Thank you for sharing your feedback. We are pleased to know you enjoyed the breakfast and appreciated the city view from our hotel. Regarding your suggestion on providing basic essentials, our team will be happy to assist with… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified review