Reviews of The Unmad Satovari 3 stars
VILL SATOVARI PO DAL MECLODGANJ DHARAMSHALA NEAR ITC FORTUNE PARK MOKSHA, 176216 Dharamshala, India
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Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewThe property was with a snow capped Mountain View…the room allocated for us was completely private and absolutely enjoyed the space. Their food was amazing. The staff at this property was always helpful
There is nothing to say as a downside other than to say the property is in a secluded place and you will need a transport to commute. This also works as an advantage as it keeps you away from busy hustle of the towns nearby and view of the mountains
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewLocation and view is good. Food is made as per order and fresh and tasty enough. Thanks to Dhananjay ji who gave us and each personal attention.
Not applicable
Reviewed: 1 May 2025 · Stayed in May 2025
Verified reviewLocation and view from the property is good.
This is a hotel with a fancy name , with facilities poorer than a 2 star hotel ,dirty towels and bedsheets, unhygienic food, we got a housefly in the Maggie we ordered, when we reported them about the incident with proof, instead of apologising profusely, they did not even say sorry once, there was no remorse, instead they accused us of planting the housefly in the Maggi bowl, such is the apathy and highly insensitive level of hospitality.
I'm glad that you wrote a review so that we can reply and let people know that we're committed to providing our guests the bestest of the mountain experience but not at the cost of self-respect. First of all, when you book any hotel, you have not owned the people who work there. Within five minutes of checking-in you called us and started screaming over the call over the issue of TV not working but when the staff came within two minutes, he resolved the issue within a minute. There was no reason for you to shout over the call. We clearly mentioned that we'll provide you with everything you want but don't use fowl language that too in front of your family. If this fake review is all about your fragile ego being hurt, we'll embrace the consequences. We've also worked in corporates as well and then seven years back decided to start a cosy place that's safe for solo travelers, families and individuals. But we won't take disrespect just because tourist expect that it's okay to humiliate the people who work in hospitality. We don't have any problem in serving you or any other guests with utmost respect but the least we demand is respect in return. When we took care of your driver for two days with respect while providing him food and comfort, that too free of cost, why wouldn't we do that same with our guests. Also, your father had a good time with us and he enjoyed the stay. We had deep discussions over a variety of topics. In last 8 years of our experience in hospitality, we have understood that we'll have to deal with all kind of guests. So, no hate to you but a suggestion that be respectful to people who work to provide you the best experience. Oh! Yes. About the maggi! The maggi bowl was kept outside your room after you finished eating the whole portion. Just a fly was in an empty bowl and when you couldn't find any other thing, you just made this a point accuse us. I wish I could share the picture of the bowl as we clicked it right then. However, the portal doesn't allow sharing pictures. We take utmost care in provide fresh and hygienic food. One can read all the Google review of The Unmad Dharamkot as well as The Unmad Satovari. Take care! May God Bless You!
I'm glad that you wrote a review so that we can reply and let people know that we're committed to providing our guests the bestest of the mountain experience but not at the cost of self-respect. First of all, when you book any hot… Show more
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewReviewed: 8 March 2025 · Stayed in February 2025
Verified reviewReviewed: 6 March 2025 · Stayed in February 2025
Verified reviewAwesome 360 degree view location. In the month of Feb , I experienced heavy rainfall and dramatic climate change . At this property, I saw a beautiful sunset.
Thanks a ton Mahesh ji! It was a pleasure hosting you. Hope to see you in near future as well. Take Care. Thanks again for your support.
Reviewed: 6 March 2025 · Stayed in March 2025
Verified review