No lift to reach to the hotel on 2 floor

Location was very good.

Stayed in April 2025

Need to upgrade especially washroom. More hygiene and cleaning.

Location : very close to entry terminal, restaurant and bank ATM just in 200m. Maneger and staffs are good.

Stayed in April 2025

It's old and worn out amd needs a bit of a clean up, specially in the toilet. But it's fine for the price.

Good for a night if you are going to Bhutan. Basic hotel with hot water. The owner amd the staff are friendly. They got good cheap food too.

Stayed in December 2024

Very noisy street outside. Small rooms.

Service minded personnel. Close to Bhutan gate/border crossing. Good value for money.

Stayed in November 2024

Nice and close to the border if thats what you are looking for.

Stayed in May 2024

Bathroom old standard

Helpful and friendly staff Good location close to the boarder

Stayed in February 2024

The hotel is very basic and it is just a place to crash before you begin your Bhutan journey. Rooms are small and cleanliness is satisfactory. It does not have a lift.

The hotel is located exactly opposite the Bhutan Border/Immigration Office. So the location is excellent. Lot of street food available around the place for a quick bite. Basic amenities are provided at the hotel.

Stayed in March 2023

Dust and the noise from the street. I would recommend to put glass in the front balcony to prevent both dust and noise. Also some rooms getting smell from the kitchen. Also the linens, quilt covers and Towels were too old.

Convenient location to meet friends from Bhutan, has sufficient space for private meeting, balcony is fabulously fine to get the scenic beauty of Bhutan.

Stayed in January 2023

nothing as such however my expectation was little high.

behaviour of staffs.

Stayed in September 2022

Wash room accessories were not working properly

Cleanliness in room

Stayed in May 2025

The cleanliness of the room and no elevator

The proximity to the Bhutan border

Stayed in April 2025

Good location

Stayed in November 2024

At the time of booking, we didn't know that the rooms do not have ACs. When we found out and we wanted to upgrade (on payment of applicable rate) they said they wont allow. As per your website plenty of AC rooms were available but they didn't allow. This is what bothered us the entire stay.

Closeness to Bhutan

Stayed in August 2024

Nothing

Everything

Stayed in May 2024

Unclean

Na

Stayed in May 2024

The location.

Stayed in March 2024

The urban conditions in Jaigaon can be challenging for western sensibilities, as it is constantly VERY noisy - from 6:45AM to 9PM, and is part of the price for staying close to the Bhutan Gate. Certainly not a criticism of the Hotel, but a legitimate consideration to be weighed in relation to ease of access to exceptional local food.

Absolutely everyone that worked in the hotel was 'open-hearted' and completely congenial. Staff were completely available to provide anything that was requested. Perfect spot for overnight stop prior to crossing Bhutan Gate.

Stayed in February 2024

Nothing that I remember.

Amazing location of the hotel. Hotel staff were very helpful and the location of the hotel is right in front of the Bhutan immigration border. I stayed with my wife and parents and the stay was very comfortable and nice rooms and neatly maintained. Good place to stay for a day or two. Food options available at less price at the hotel or nearby hotels.

Stayed in November 2023

Staff help

Stayed in June 2023

Repair work - Very noisy & dusty

Location

Stayed in April 2023

No window in the room. Cigarette burn in the bottom sheet. Very noisy guests at 5am.

Good location.

Stayed in April 2023

The rooms and the beds are quite small. Wash basin outside the bathroom is clumsy. Hot weather from the geyser is only available from the tap, not from the shower head. The bed linen was washed but nonetheless dirty, with what looked like dried blood spots, raising the fear of a possible bedbug infestation. There are cockroaches as roommates. The rooms have no windows for natural light or fresh air, quite understandable for an inner city hotel but still a minus. The booking.com listing did not specify the choice for AC / Non-AC rooms, which requesting an AC room an additional 500 INR charge was levied. In the same price range, there are other hotels in Jaigaon that offer better facilities, although they are unfortunately not available on booking.com. Also, it would be better if the Bhutan government could make exceptions for international arriving and departing travelers to stay one night before/after the visa in Phuentsholing town. Now, international travelers will either travel onward directly or stay in Jaigaon, which does not benefit the Phuentsholing hotel businesses.

The hotel is located close to Bhutan Gate which is convenient. Also for getting onward transport. The staff is friendly enough and reasonably adjustable to wishes of guests. There is simple Indian style food available. The room offers a place to stay and sleep - nothing more nothing less.

Stayed in September 2022

Location can be good if travelling to bhutan. The porter biswajeet was very helpful. However had to wait till 7.30 am to get a cup of tea as no facility in room. Hot water not available

Friendly staff. Breakfast was good

Stayed in October 2022

there is no hot water. staff didn’t let reheat our leftover lunch. so we had cold dinner

it’s clean, and good location.

Stayed in September 2022