Eitty City, Chithirapuram (P.O.), Anachal,, 685565 Munnar, India
#25 of 142 hotels in Munnar
Guests' ChoiceBased on 41 hotel reviews
8.9Cleanliness
9.5
Comfort
9.2
Location
9.0
Facilities
9.4
Staff
9.4
Value for money
8.5
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: August 18, 2025
Anant
United Arab EmiratesThe place is new. Spick & span. Premise is overwhelming. Staff/Anson is very helpful & accommodating.
Stayed in August 2025
Reviewed: April 21, 2025
Patrick
GermanyRoom was a little dusty but this appears to be due to the fact that they don’t vacuum. Rather they use a dry mop, which is fine. Additionally, it’s surrounded by (beautiful) rain forest so a little dust is totally understandable.
Staff were very kind, got an upgrade to the top level bungalow with a large plunge pool. Food was great, grounds of the resort are beautifully designed and maintained. Bed was soft and comfortable. Would recommend to anyone and everyone to stay.
Stayed in April 2025
Reviewed: April 1, 2025
Sanket
KuwaitNothing at all..
Everything…..
Stayed in April 2025
Reviewed: February 21, 2025
Rob
BahrainThe swimming pool and property plunge pool need to be a little warmer. Also they need to better respond to requests for drinks by the pool or on the terrace. When by the pool service took 1 hour for some soft drinks.
The setting was perfect and the room with plunge pool was lovely. The restaurant was nice and the staff were great
Stayed in February 2025
Reviewed: February 20, 2025
Jonathan
United Kingdom-
Everything was so good we extended our stay and would return in a heartbeat!
Stayed in February 2025
Reviewed: February 20, 2025
Jonathan
United Kingdom-
Every aspect of our visit met our expectations. The design of the resort, the rooms, the gardens, the food and staff: all marvellous. A special mention for the activities manager, Mr Palani.
Stayed in February 2025
Reviewed: February 17, 2025
Jodie
United KingdomNothing
This property was absolutely amazing. The service from start to finish was outstanding. The property is clean, comfortable and surrounded by lush green. The grounds are stunning with all the beautiful flowers and very well maintained. Compared to a regular hotel, you can go for a little stroll outside around the grounds. It is extremely peaceful and all you can hear are the birds, a true gem in the region. The room was very spacious and had a lovely bathroom and balcony with an amazing view. The wifi was very quick. The restaurant was light and super clean and the food was absolutely phenomenal, they have a choice of local cuisine and international. All the food we had was outstanding and fresh. They always give complementary water. I have a severe allergy to gluten (celiac disease) As soon as I entered the restaurant, the chef came straight over and made food especially for me that was safe. I would like to extend a special recognition and thanks to Vidya and all the staff at the restaurant for going above and beyond to ensure that all our needs were met, and with many extra special touches they added for us. I would also like to extend a special recognition and thanks to Sveta at reception for ensuring we had a comfortable stay and giving us a beautiful room. She was very helpful in helping organise transport etc.. This resort has little reviews as it is a new property! I would highly recommend staying here. It was by far the best place we stayed in in Kerala. An absolute Gem and exceeded our expectations. We would definitely go back.
Stayed in February 2025
Reviewed: February 16, 2025
Sara
United KingdomThe hotel is new and doesn’t have licence so we were unable to have a beer off wine with dinner
The room was amazing great size comfy bed and view from balcony amazing
Stayed in February 2025
Reviewed: February 10, 2025
Shrestha
United StatesNA
I loved everything. Even the wifi was fast enough to attend video conferences. The food was great. Everyone was super nice and helpful.
Stayed in February 2025
Reviewed: January 7, 2025
Katie
IndiaGreat food - we had dinner, room service and breakfast. Everything was excellent.
Stayed in November 2024
Reviewed: December 31, 2024
Pooja
IndiaNothing
amazing
Stayed in December 2024
Reviewed: December 31, 2024
Manish
AustraliaPool is a bit too cold even in the heat.
A gorgeous property with its own views of the valley from the lobby. The rooms have a lovely feel.
Stayed in December 2024
Reviewed: December 15, 2024
Aachal
AustraliaThe buggy service needs to be much better organised. Out of the 4 times we ordered the service, we only got it twice and ended up walking the rest of the time...which was not ideal for my elderly parents. Some maintenance and appliance checks need to be done e.g. the drainage in the shower in Room 126 was not functioning well...I had to stand in a pool of water while showering. Similarly, the kettle in Room 128 was not working and had to be replaced. For a Taj hotel, I was disappointed that the rooms had creamer instead of actual milk.
The property is new and modern with gorgeous rooms, high quality amenities, a beautiful pool and luscious gardens. The restaurant staff were superb and the food served was delicious. After 3 weeks of travelling in India, I finally had a real, flaky croissant at Scenic! Special thanks to Sweta for the upgrade to my parents room. Much appreciated.
Stayed in December 2024
Reviewed: December 3, 2024
Ravi
IndiaThere was no facility to place the soap in the bathroom in one of the two rooms we stayed. Every day I reminded the staff to fit one. They did not bother and they knew this problem existed for a long. They pass my request as it is a design issue. It makes no sense to me if it is an admin problem or a design problem. I did not like this aspect.
All facilities are excellent
Stayed in November 2024
Reviewed: November 11, 2024
Ashwin
IndiaThey should cover the sitting area in the balcony. Otherwise theres nothing to not like.
The property itself is brilliantly maintained. The staff will go that extra mile to exceed ones expectations. Truly a memorable vacation it was. I cant say enough of the food, everything we had was too good.
Stayed in November 2024
Reviewed: October 26, 2024
Ruby
United Arab EmiratesThe bar was still not open
The stafff was very friendly. Very beautiful property. The gym trainer Romin was very helpful. Food was amazing too.
Stayed in October 2024
Reviewed: May 3, 2025
Heena
AustraliaBeware when booking through booking.com after I had breakfast I was asked to sign the invoice. When I asked why would I be signing this as I bought package where breakfast was included. They said no and gave me the run around for a full day. I refused to pay extra and finally they said they will sort the issue with booking.com spoilt my stay. Also cleaning in room is not up to mark. They gave us one bathrobe and we were a family of 2. Had to ask for basic amenities as soap shampoo containers were tiny. The mats leading to room were all wet due to rain - they need to be better quality as staff bought in muddy shoes. The pool in the villas is also is not heated and it was freezing during our stay. Breakfast options were ok definitely not worth the money. This property surely can’t be Taj managed as it is quite basic. Paint in our room near study table was all chipped. I have stayed at numerous 5 star 6 star venues this is basically 3 star. On arrival day staff should go through what’s included in the package like other properties so guests exactly know what is there.
Location. It has the bones of being a good property but sadly management has been the let down.
Stayed in April 2025
Reviewed: April 26, 2025
Satwinder
UzbekistanRooms not clean
All is average
Stayed in April 2025
Reviewed: December 27, 2024
Broti
IndiaThe most pricey room but the most dark and depressing room...it felt claustrophobic...The plunge pool looked shabby...overpriced food....not at all value for money
Stayed in December 2024
Reviewed: August 23, 2025
Esmael
IsraelThere are no comments available for this review
Stayed in July 2025
Reviewed: August 9, 2025
Junu
IndiaThere are no comments available for this review
Stayed in June 2025
Reviewed: August 9, 2025
Aditi
IndiaThere are no comments available for this review
Stayed in August 2025
Reviewed: May 26, 2025
Satheesh
IndiaThere are no comments available for this review
Stayed in May 2025
Reviewed: May 13, 2025
Amju
IndiaThere are no comments available for this review
Stayed in May 2025
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content