8.7

Reviews of Sea Shell Neil 5 stars

Laxmanpur Beach No 1, 744104 Neil Island, India

  • 7.0 Good
    Priyanka

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Kantharaj

    Reviewed: 12 August 2025 · Stayed in July 2025

    Verified review
  • Arup

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    It was a wow experience. Such professional service. Clean, luxurious rooms.

    Property response:

    Dear Mr. Sengupta, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a "wow experience" with us. Your kind words about our professional service and luxurious, clean rooms mean a lot to our team. We hope to welcome you back again soon for another memorable stay! Warm regards, Gaurav Shukla | General Manager

    Dear Mr. Sengupta, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a "wow experience" with us. Your kind words about our professional service and luxurious, clean rooms mean a lot to our tea… Show more

    Sea Shell Neil
    25 June 2025
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  • Jyothi

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review
  • Arpana

    Reviewed: 8 June 2025 · Stayed in May 2025

    Verified review
  • Nidhi

    Reviewed: 5 June 2025 · Stayed in May 2025

    Verified review

    Perfect spread, all the staff were very polite and served us with a great smile! :)

    Nothing that comes to mind except the menu should also have some local food options!

    Property response:

    Dear Ms. Nidhi, Thank you so much for your kind words! 😊 We're delighted to know you enjoyed the spread and that our team made you feel welcome with their warm service. We truly appreciate your suggestion about adding local food options — that's valuable feedback and we'll definitely look into it to enhance the experience further. We hope to welcome you back soon for another memorable visit! Warm regards, Gaurav Shukla | General Manager

    Dear Ms. Nidhi, Thank you so much for your kind words! 😊 We're delighted to know you enjoyed the spread and that our team made you feel welcome with their warm service. We truly appreciate your suggestion about adding local food optio… Show more

    Sea Shell Neil
    25 June 2025
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  • Sarbani

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review

    The location and the grounds were good. It is a very nice property, beautifully designed, lots of greenery and natural beauty. Services were prompt, staffs are nice especially at the dining, people are very friendly and helpful. Dining facility is a very pleasant hall, provides a nice ambiance and nice food.

    Cleanliness of our unit was not exactly at par with what expected from such rated property. Our sheets, pillows were stinking like used unwashed ones, the clothes cupboard had a strong odour of sweat, and toilet was just tolerably clean. TV and kettle were non functional. On the up side they attended to it as soon as we pointed out. But it was a plus long wait after initial wait of an hour to get the room. I was unwell and was looking forward to rest, when all these hurdles made it really very annoying. Moreover, this kind of flaw is not expected at the price they take. The property’s claim to a private beach is also exaggerated when the beach in question is just a sea view with rocky grounds and marshy land, prohibiting any access to the sea.

    Property response:

    Dear Guest, Thank you for sharing your detailed feedback. We're glad to know you appreciated the natural beauty of the property, the lush greenery, and the warm hospitality of our dining staff. It's heartening to hear that the ambiance and food at the dining area added to your experience. We are, however, genuinely sorry to learn that certain aspects of your stay did not meet expectations. Cleanliness and comfort are top priorities for us, and we regret hearing that you felt let down in this regard. We’d like to respectfully mention that during your stay, none of these concerns were brought to our attention. When you did mention the issue regarding the TV and kettle, our team attended to it promptly and confirmed both were functioning correctly. We always strive to resolve any concerns immediately when they are shared with us. As for the beach access, the coastal terrain in this region does have natural rocky patches and mangroves, and we try to represent this as clearly as possible. We appreciate your feedback and will continue working on setting more accurate expectations. We value your input and will use it constructively to improve. We hope you’ll consider giving us another opportunity to serve you better in the future. Warm regards, SeaShell Management

    Dear Guest, Thank you for sharing your detailed feedback. We're glad to know you appreciated the natural beauty of the property, the lush greenery, and the warm hospitality of our dining staff. It's heartening to hear that the ambi… Show more

    Sea Shell Neil
    12 June 2025
  • Jishnu

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review

    Service - Top-notch Staff - Top-notch Cleanliness - Top-notch Ambience - Top-notch Overall, This is worth staying.

    None, everything was great!

    Property response:

    Dear Mr. Pillai, Thank you so much for your wonderful feedback! We're thrilled to hear that you found our service, staff, cleanliness, and ambience all to be top-notch. It truly means a lot to us. We're delighted that you had a great stay and found it worth your while. We hope to welcome you back again soon for another memorable experience! Warm regards, Gaurav Shukla | General Manager

    Dear Mr. Pillai, Thank you so much for your wonderful feedback! We're thrilled to hear that you found our service, staff, cleanliness, and ambience all to be top-notch. It truly means a lot to us. We're delighted that you had a gre… Show more

    Sea Shell Neil
    7 May 2025
  • Parul

    Reviewed: 4 May 2025 · Stayed in April 2025

    Verified review

    Very clean and too good location. Private beach and covered with nature.

    Nothing

    Property response:

    Dear Ms. Parul, Thank you so much for your kind words! We're delighted to hear that you enjoyed the cleanliness, natural surroundings, and our private beach. It's wonderful to know the location added to your experience. We hope to welcome you back soon for another peaceful getaway..! Warm Regards, Gaurav Shukla | General Manager

    Dear Ms. Parul, Thank you so much for your kind words! We're delighted to hear that you enjoyed the cleanliness, natural surroundings, and our private beach. It's wonderful to know the location added to your experience. We hope t… Show more

    Sea Shell Neil
    7 May 2025
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  • Karen

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review
  • 7.0 Good
    Narasimha

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review
  • 7.0 Good
    Parry

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review

    Nice property, very nice bedrooms - clean and comfortable. The food is also good.

    Staff weren’t that attentive, I found them unfriendly. There is no bar without sitting inside the restaurant and the restaurant has no character. The live music every night isn’t good and should be stopped. The place needs a separate bar - an entire area is wasted for diving that could be a separate area for a lounge or bar area that’s not the restaurant.

    Property response:

    Dear Guest, Thank you for taking the time to share your feedback with us. We’re truly glad to hear that you appreciated the property, especially our clean and comfortable bedrooms, as well as the food offerings. Your kind words mean a lot to us. We’re very sorry to hear that your experience with our service and ambiance did not meet expectations. Please accept our sincerest apologies for the lack of attentiveness from the staff. This is not the level of hospitality we strive to provide, and we will be addressing this with our team to ensure better guest interactions moving forward. We also appreciate your suggestions regarding the bar setup and lounge area. Your thoughts are valuable, and we’ll certainly take them into consideration as we look at ways to improve the overall guest experience. Feedback on the live music has also been noted—we aim to create an enjoyable environment for everyone and will review this aspect with care. We hope to have the opportunity to welcome you again in the future, with an experience that better reflects the high standards we aim to deliver. Warm Regards, Gaurav Shukla | General Manager

    Dear Guest, Thank you for taking the time to share your feedback with us. We’re truly glad to hear that you appreciated the property, especially our clean and comfortable bedrooms, as well as the food offerings. Your kind words mean a lot… Show more

    Sea Shell Neil
    22 April 2025
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  • Satish

    Reviewed: 19 April 2025 · Stayed in April 2025

    Verified review
  • Nikhil

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review

    Wonderful experience and very good property

    Property response:

    Dear Mr. Nikhil, Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience and enjoyed our property. Your appreciation means a lot to us, and we hope to have the pleasure of welcoming you back again soon! Warm Regards, Gaurav Shukla | General Manager

    Dear Mr. Nikhil, Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience and enjoyed our property. Your appreciation means a lot to us, and we hope to have the pleasure of welcoming you back ag… Show more

    Sea Shell Neil
    22 April 2025
  • Steven

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review

    The food was excellent and the staff. Breakfast was a great a mix of Indian and continental.

    Have a swimming pool, but we were allowed to use the pool at there sister hotel ten minutes walk.

    Property response:

    Dear Mr. Steven, Thank you so much for your kind words! We’re thrilled to hear you enjoyed the food and found our breakfast selection to your liking. Our team is dedicated to providing excellent service, and it’s wonderful to know that came through during your stay. We’re glad you were able to make use of the pool at our sister property—it’s great to hear it added to your experience. We truly appreciate your feedback and hope to welcome you back again soon! Warm regards, Gaurav Shukla | General Manager

    Dear Mr. Steven, Thank you so much for your kind words! We’re thrilled to hear you enjoyed the food and found our breakfast selection to your liking. Our team is dedicated to providing excellent service, and it’s wonderful to know that cam… Show more

    Sea Shell Neil
    22 April 2025
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  • Shashi

    Reviewed: 27 March 2025 · Stayed in March 2025

    Verified review

    Good to stay for 1 day

    Property response:

    Dear Mr. Shashi Kanth, Thank you for sharing your feedback! We're glad to hear that you had a good stay with us, even if just for a day. We hope to welcome you again for a longer visit next time so you can enjoy even more of what we have to offer. Warm Regards, Gaurav Shukla | General Manager

    Dear Mr. Shashi Kanth, Thank you for sharing your feedback! We're glad to hear that you had a good stay with us, even if just for a day. We hope to welcome you again for a longer visit next time so you can enjoy even more of what we ha… Show more

    Sea Shell Neil
    22 April 2025
  • Binitha

    Reviewed: 26 March 2025 · Stayed in March 2025

    Verified review

    Very nice property well maintained, beautiful private beach with mangrove

    Everything was fine nothing to complain

    Property response:

    Dear Ms. Binitha, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and appreciated the beauty of our private beach and mangrove surroundings. We strive to maintain the property to the highest standards, and it’s great to know that everything was to your liking. We hope to welcome you back soon for another wonderful experience! Warm Regards, Gaurav Shukla

    Dear Ms. Binitha, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and appreciated the beauty of our private beach and mangrove surroundings. We strive to maintain the property to the highest standar… Show more

    Sea Shell Neil
    22 April 2025
  • Russa

    Reviewed: 24 March 2025 · Stayed in March 2025

    Verified review

    A beautiful property fitting in with its surroundings. Well appointed and very comfortable. Very friendly and helpful staff. I would like to particularly mention Arun at Reception.

    Not applicable

    Property response:

    Dear Guest, Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience at our property. It's great to know that you found it beautiful, comfortable, and well-suited to its surroundings. We're also delighted that our team, especially Arun at Reception, was able to make your stay even more enjoyable. We truly appreciate your feedback and hope to welcome you back soon! Warm regards, Gaurav Shukla | General Manager

    Dear Guest, Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience at our property. It's great to know that you found it beautiful, comfortable, and well-suited to its surroundings. We… Show more

    Sea Shell Neil
    22 April 2025
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  • Jalpa

    Reviewed: 22 March 2025 · Stayed in March 2025

    Verified review

    Beautiful nature filled property. The tree were massive and seemed so old and elegant

    Wi-Fi was spotty at best

    Property response:

    Dear Guest, Thank you for sharing your feedback! We're thrilled to hear you enjoyed the beauty of our nature-filled property, with its massive, old, and elegant trees creating such a tranquil atmosphere. We apologize for the spotty Wi-Fi during your stay and appreciate your understanding. We're always striving to improve our guests' experiences, and your comments are valuable to us. We hope to welcome you back soon! Warm Regards, Gaurav Shukla | General Manager

    Dear Guest, Thank you for sharing your feedback! We're thrilled to hear you enjoyed the beauty of our nature-filled property, with its massive, old, and elegant trees creating such a tranquil atmosphere. We apologize for the spotty Wi-… Show more

    Sea Shell Neil
    22 April 2025
  • Madhukar

    Reviewed: 21 March 2025 · Stayed in March 2025

    Verified review
  • Santosh

    Reviewed: 18 March 2025 · Stayed in March 2025

    Verified review

    I recently stayed at Sea Shell on Neil Island, and I must say, it was an unforgettable experience! The location is absolutely fabulous, offering stunning views and a serene atmosphere that's perfect for relaxation. The resort's private beach is truly a highlight secluded, pristine, and incredibly peaceful, making it ideal for unwinding by the ocean. Another standout feature is the restaurant, which I believe is the best on the island. The food was delicious, with a wide variety of options to suit every palate. The service was impeccable, and the ambiance added to the overall charm of the place. If you're planning a trip to Neil Island, I highly recommend staying at Sea Shell. It's the perfect combination of luxury, comfort, and natural beauty.

    Honestly, there's nothing to complain about. If you're planning a trip to Neil Island, I wholeheartedly recommend staying at Sea Shell, Niel. It's the perfect mix of luxury, comfort, and natural beauty.

    Property response:

    Dear Mr. Santosh, Thank you so much for sharing your wonderful experience at Sea Shell, Neil Island! We’re thrilled to hear that you had such a memorable stay. It’s fantastic that the location, private beach, and restaurant made your time there so special. We truly appreciate your recommendation and can’t wait for you to visit again! Your kind words mean a lot to the team, and we’ll make sure to continue delivering the best service and experience for all our guests. Warm Regards, Gaurav Shukla | General Manager

    Dear Mr. Santosh, Thank you so much for sharing your wonderful experience at Sea Shell, Neil Island! We’re thrilled to hear that you had such a memorable stay. It’s fantastic that the location, private beach, and restaurant made your time … Show more

    Sea Shell Neil
    22 April 2025
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  • Ankur

    Reviewed: 11 March 2025 · Stayed in February 2025

    Verified review
  • Pallavi

    Reviewed: 10 March 2025 · Stayed in March 2025

    Verified review
  • Amrish

    Reviewed: 1 March 2025 · Stayed in February 2025

    Verified review

    Very nice location, on the beach. Nice place to walk around and sit. Good food and breakfast.

    Property response:

    Dear Mr. Amrish, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the beautiful beachside location, the relaxing walks, and the delicious food. It’s great to know our breakfast met your expectations too. We hope to welcome you back soon for another wonderful stay! Warm Regards, Gaurav Shukla | General Manager

    Dear Mr. Amrish, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the beautiful beachside location, the relaxing walks, and the delicious food. It’s great to know our breakfast met your expectations too. … Show more

    Sea Shell Neil
    22 April 2025
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  • זורניצר

    Reviewed: 28 February 2025 · Stayed in February 2025

    Verified review

    I like the lights that was very warm, i like that the room was very clean as well as all the resort. Very nice people in the reception and all over the place.

    I didnt like that for me as a smoker it was very limited. I came for a vacation not to be limited. For me it was very hard. Its not fun to go outside in the middle of the night from your room at the time that you have a balcony but i need to go to the ocean just for smoking. Think about let two or three rooms that literally with balcony to smoke. Its just annoying and two or three rooms with smoke in the balcony wouldn’t kill anyone it is just absurd to me that I payed so much money on a room with a balcony on a second floor but i cant smoke there although i have my privacy

    Property response:

    Dear Guest, Thanks for sharing your experience—it really sounds like you had a mix of good and frustrating moments. It's great to hear that you enjoyed the warm lighting, the cleanliness, and the friendly staff throughout the resort. That kind of atmosphere definitely adds a lot to the vacation vibe. But yeah, I totally get your point about the smoking policy. When you're on vacation, especially somewhere relaxing and you've got a private balcony. Hopefully management takes feedback like this into account—it’s those small thoughtful touches that really set a place apart. Looking forward to welcoming you back soon for another better experience! Warm Regards Gaurav Shukla | General Manager

    Dear Guest, Thanks for sharing your experience—it really sounds like you had a mix of good and frustrating moments. It's great to hear that you enjoyed the warm lighting, the cleanliness, and the friendly staff throughout the resort. T… Show more

    Sea Shell Neil
    22 April 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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