8.5

Reviews of SERENE SUITES 4 stars

Khanyara Road Sidhpur Mohli, Dharamshala, 176057, 176057 Dharamshala, India

  • Manan

    Reviewed: 16 June 2025 · Stayed in May 2025

    Verified review

    The location is fantastic, right by the river! The stay was comfortable, the service was great and the staff is extremely courteous and helpful. All services are available nearby.

  • Santosh

    Reviewed: 4 November 2024 · Stayed in November 2024

    Verified review

    Our famaliy stay was fantastic here... The food was served very well according to our needs and most importantly, the staff was very welcoming and co-operative. The rooms were very clean and comfortable too. Perfect place for a family stay!

    Property response:

    thank you for your fantastic review we are so glad to hear you had an amazing time in our hotel our team takes pride in providing friendly and helpful service and your kind words mean a lot to us we can't wait to welcome you back soon!

    SERENE SUITES
    4 November 2024
  • Prashat

    Reviewed: 22 October 2024 · Stayed in October 2024

    Verified review

    Great room, very supportive staff. Excellent view.

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  • Judith

    Reviewed: 12 October 2024 · Stayed in October 2024

    Verified review

    The hotel has a lovely river running by which sounds lovely, especially at night. The staff were very helpful and friendly: arranged taxi for sight seeing The food was very nice and good value The location is in a quite area and close to a lovely Buddhist temple and gardens where you can spend time and eat as well.

    The pillows could have been better

    Property response:

    thanks for sharing your lovely rating with us and the community.we hope to see u again.

    SERENE SUITES
    15 October 2024
  • Sao

    Reviewed: 29 September 2024 · Stayed in September 2024

    Verified review

    Location staff and food

    Everything was good

    Property response:

    thanks for your valuable rating for us,we hope to host you again sir.

    SERENE SUITES
    5 October 2024
  • Sunil

    Reviewed: 18 September 2024 · Stayed in September 2024

    Verified review

    There was nothing to like about in this property apart from view an only one room.

    I recently stayed at serene suites and it was one of the worst hotel experiences I’ve ever had. From the moment I arrived, it was clear that this hotel does not prioritize customer satisfaction.

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  • Neha

    Reviewed: 29 July 2024 · Stayed in July 2024

    Verified review
  • Prateek

    Reviewed: 22 July 2024 · Stayed in July 2024

    Verified review

    Location:scenic. Stay : clean and comfortable. 🚗 Parking:safe. Food:awesome. Staff:polite We enjoyed our vacation in serene suites . One should book this suites if available in first preference.

  • D

    Reviewed: 5 June 2024 · Stayed in May 2024

    Verified review

    The room was spotless and comfortable, and the food was of excellent quality and they arranged our specific requirements also. The hospitality was top-notch, with the host being exceptionally kind and attentive. The location and view from the rooms are also excellent. Highly recommended.

    Nothing

    Property response:

    Thanks for the appreciation

    SERENE SUITES
    22 June 2024
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  • Pallavi

    Reviewed: 2 June 2024 · Stayed in April 2024

    Verified review
  • Nidhi

    Reviewed: 14 May 2024 · Stayed in May 2024

    Verified review
  • Anirudh

    Reviewed: 10 May 2024 · Stayed in May 2024

    Verified review
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  • Tom

    Reviewed: 6 April 2024 · Stayed in March 2024

    Verified review

    Staff

  • Antony

    Reviewed: 5 April 2024 · Stayed in March 2024

    Verified review

    Well located and had a good view

  • Prof

    Reviewed: 27 March 2024 · Stayed in March 2024

    Verified review

    The staff is very cooperative Cleanliness up to the mark Food quality is very nice Lot of variety in breakfast buffet Family Sweet rooms are very spacious No mean, making dinner choice

    Nothing Everything was according to my expectations

    Property response:

    Thank you very much Sir! It's always a pleasure to host such wonderful guests like you. Hope to see you again on future

    SERENE SUITES
    28 March 2024
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  • Rg

    Reviewed: 18 March 2024 · Stayed in March 2024

    Verified review

    Clean rooms. Sound of river.

    My stay at Serene Suites started smoothly but quickly turned sour. Despite booking a half-board room, I was shocked to discover that essential menu items like fish, mutton, any tandoor items and even naan were unavailable since I booked the room with dinner being included in the price.This meant that I could only get veg items and non tandoor chicken items. When I questioned this, the room service attendant laughed on my face. This was nowhere mentioned.Later, when I had finished eating, the manager apologized and offered to arrange food from a nearby restaurant, but it was too late. While the staff acknowledged their mistake, the lack of transparency and inconvenience left me disappointed. I won't be returning to Serene Suites and can't recommend it.

  • Ps_italy

    Reviewed: 12 March 2024 · Stayed in March 2024

    Verified review
  • Mujammil

    Reviewed: 12 March 2024 · Stayed in March 2024

    Verified review

    Serene suites is a great place to stay , comfortable room , from there roof view is super highly recommended staff is helpful and food is really good .

    A bit out from city

    Property response:

    Its great to know that you highly recommend this place. This will encourage us to work harder to keep up the standards. Thanks

    SERENE SUITES
    13 March 2024
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  • Senthil

    Reviewed: 10 March 2024 · Stayed in March 2024

    Verified review

    As the name indicates its serene and up the hill, away from the busy town with a mountain view and a stream near by. but its well connected to the town with the taxi service and two wheeler rental.

    Property response:

    Thanks

    SERENE SUITES
    13 March 2024
  • Amrit

    Reviewed: 8 March 2024 · Stayed in March 2024

    Verified review

    Shower

    Already informed your company

  • Smit007

    Reviewed: 17 February 2024 · Stayed in February 2024

    Verified review

    The hotel is at a quiet location, the most amazing thing was the size of the rooms and the sunrise view from our balcony

    It was all good ...no complaints we had a great stay

    Property response:

    Thanks for such positive words for the property

    SERENE SUITES
    13 March 2024
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  • Mr

    Reviewed: 21 November 2023 · Stayed in November 2023

    Verified review

    Staff, hospitality, ambience, surrounding and awesome food

    Nothing... All was great

    Property response:

    Thanks a lot Sir

    SERENE SUITES
    11 December 2023
  • Abhinav

    Reviewed: 9 November 2023 · Stayed in November 2023

    Verified review
  • Vikas

    Reviewed: 4 November 2023 · Stayed in November 2023

    Verified review

    Very beautiful property nice hospitality owsam location

    Everything is superb

    Property response:

    Thanks Sir. Hope to host you again

    SERENE SUITES
    4 November 2023
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  • Anonymous

    Reviewed: 28 October 2023 · Stayed in October 2023

    Verified review

    Riverside property with a good view

    There was a power down situation for 10 mins in middle of night. We were also given room in the lower floor so not that good view

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