Reviews of SERENE SUITES 4 stars
Khanyara Road Sidhpur Mohli, Dharamshala, 176057, 176057 Dharamshala, India

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Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewThe location is fantastic, right by the river! The stay was comfortable, the service was great and the staff is extremely courteous and helpful. All services are available nearby.
Reviewed: 4 November 2024 · Stayed in November 2024
Verified reviewOur famaliy stay was fantastic here... The food was served very well according to our needs and most importantly, the staff was very welcoming and co-operative. The rooms were very clean and comfortable too. Perfect place for a family stay!
thank you for your fantastic review we are so glad to hear you had an amazing time in our hotel our team takes pride in providing friendly and helpful service and your kind words mean a lot to us we can't wait to welcome you back soon!
Reviewed: 22 October 2024 · Stayed in October 2024
Verified reviewGreat room, very supportive staff. Excellent view.
Reviewed: 12 October 2024 · Stayed in October 2024
Verified reviewThe hotel has a lovely river running by which sounds lovely, especially at night. The staff were very helpful and friendly: arranged taxi for sight seeing The food was very nice and good value The location is in a quite area and close to a lovely Buddhist temple and gardens where you can spend time and eat as well.
The pillows could have been better
thanks for sharing your lovely rating with us and the community.we hope to see u again.
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewLocation staff and food
Everything was good
thanks for your valuable rating for us,we hope to host you again sir.
Reviewed: 18 September 2024 · Stayed in September 2024
Verified reviewThere was nothing to like about in this property apart from view an only one room.
I recently stayed at serene suites and it was one of the worst hotel experiences I’ve ever had. From the moment I arrived, it was clear that this hotel does not prioritize customer satisfaction.
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewReviewed: 22 July 2024 · Stayed in July 2024
Verified reviewLocation:scenic. Stay : clean and comfortable. 🚗 Parking:safe. Food:awesome. Staff:polite We enjoyed our vacation in serene suites . One should book this suites if available in first preference.
Reviewed: 5 June 2024 · Stayed in May 2024
Verified reviewThe room was spotless and comfortable, and the food was of excellent quality and they arranged our specific requirements also. The hospitality was top-notch, with the host being exceptionally kind and attentive. The location and view from the rooms are also excellent. Highly recommended.
Nothing
Thanks for the appreciation
Reviewed: 2 June 2024 · Stayed in April 2024
Verified reviewReviewed: 14 May 2024 · Stayed in May 2024
Verified reviewReviewed: 10 May 2024 · Stayed in May 2024
Verified reviewReviewed: 6 April 2024 · Stayed in March 2024
Verified reviewStaff
Reviewed: 5 April 2024 · Stayed in March 2024
Verified reviewWell located and had a good view
Reviewed: 27 March 2024 · Stayed in March 2024
Verified reviewThe staff is very cooperative Cleanliness up to the mark Food quality is very nice Lot of variety in breakfast buffet Family Sweet rooms are very spacious No mean, making dinner choice
Nothing Everything was according to my expectations
Thank you very much Sir! It's always a pleasure to host such wonderful guests like you. Hope to see you again on future
Reviewed: 18 March 2024 · Stayed in March 2024
Verified reviewClean rooms. Sound of river.
My stay at Serene Suites started smoothly but quickly turned sour. Despite booking a half-board room, I was shocked to discover that essential menu items like fish, mutton, any tandoor items and even naan were unavailable since I booked the room with dinner being included in the price.This meant that I could only get veg items and non tandoor chicken items. When I questioned this, the room service attendant laughed on my face. This was nowhere mentioned.Later, when I had finished eating, the manager apologized and offered to arrange food from a nearby restaurant, but it was too late. While the staff acknowledged their mistake, the lack of transparency and inconvenience left me disappointed. I won't be returning to Serene Suites and can't recommend it.
Reviewed: 12 March 2024 · Stayed in March 2024
Verified reviewReviewed: 12 March 2024 · Stayed in March 2024
Verified reviewSerene suites is a great place to stay , comfortable room , from there roof view is super highly recommended staff is helpful and food is really good .
A bit out from city
Its great to know that you highly recommend this place. This will encourage us to work harder to keep up the standards. Thanks
Reviewed: 10 March 2024 · Stayed in March 2024
Verified reviewAs the name indicates its serene and up the hill, away from the busy town with a mountain view and a stream near by. but its well connected to the town with the taxi service and two wheeler rental.
Thanks
Reviewed: 8 March 2024 · Stayed in March 2024
Verified reviewShower
Already informed your company
Reviewed: 17 February 2024 · Stayed in February 2024
Verified reviewThe hotel is at a quiet location, the most amazing thing was the size of the rooms and the sunrise view from our balcony
It was all good ...no complaints we had a great stay
Thanks for such positive words for the property
Reviewed: 21 November 2023 · Stayed in November 2023
Verified reviewStaff, hospitality, ambience, surrounding and awesome food
Nothing... All was great
Thanks a lot Sir
Reviewed: 9 November 2023 · Stayed in November 2023
Verified reviewReviewed: 4 November 2023 · Stayed in November 2023
Verified reviewVery beautiful property nice hospitality owsam location
Everything is superb
Thanks Sir. Hope to host you again
Reviewed: 28 October 2023 · Stayed in October 2023
Verified reviewRiverside property with a good view
There was a power down situation for 10 mins in middle of night. We were also given room in the lower floor so not that good view