Reviews of Mountain Zest - Simla Royale - Near Mall Road Free Pickup From Railway Station shiimla 4 stars
YES Bank 1st floor, below United Insurance, 171001 Shimla, India

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewLocation and food
Everything was good
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewNothing
High electricity disturbance High water problem (no water was available for approx 6-7 hrs in some rooms) Queen room was considered as like they have provided the room for free of charge High charges cab provided for trip and even not dropped at the proper location and denied to drop Distance is far away from Mall Road (charged 400 rupees to reach Mall Road)
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewPics of hotel are way bigger than actual room
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGreat
NA
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in May 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewVery bad location. Room very bad smile coming
No body please go there
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLovely
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThey helped me in getting a taxi to the bus.
When first arriving at night, this location makes the hotel impossible to find. It's located below ground level on the side of the hill. You can't see it from the street level.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewPerfect stay. Great location. Wonderful view from the window. Best place to stay.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGreat experience. Nice stay. Lovely bedrooms. Feels like luxurious. Best feeling
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe manager Naresh went out of his way to help but the other staff could do with training. The rooms were a good size.
The lack of customer service and the stairs to get to the hotel.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewBest stay
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewOne of the best hotel and best rooms i have ever seen. Lovely experience
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewWe really had very good experience with the rooms. Best rooms. Proper clean rooms. Best place to stay. Best location. Wifi available, parking facilities are available. Overall its perfect
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewWe really got the best rooms. Really wonderful view. Well decorated room. Great location. Lovely environment. Best place to stay
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewGreat experience.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewWhat a lovely property Beautiful rooms .Nice location. perfect stay.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe stay is really comfortable. All over great experience. We really found a great deal with wonderful property. Amazing stay
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewWe really had a great experience with this property. Very beautiful rooms. Lovely environment. Peaceful stay. Feels like heaven. Beautiful stay ever. View from the window is really awesome. Perfect example of a comfortable stay.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewAn example of a perfect stay. Beautiful rooms well decorated. Excellent services provided by the staff. Lovely view. Great experience.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReally amazing stay. Beautiful rooms with mesmerising view of mountains. Near from mall road. Best services provided by the staff. Overall an amazing stay.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewI stayed here with my family. Really enjoyed our stay. Beautiful rooms. Delicious food & the view from the rooms was just awesome. Helpful and supportive staff. Really great stay. Thanks 🙏🏻