Shoram Palace Road Charring Cross, 643001 Ooty, India
#84 of 123 hotels in Ooty
Guests' ChoiceBased on 336 hotel reviews
5.3Cleanliness
5.5
Comfort
5.4
Location
6.2
Facilities
5.4
Staff
6.4
Value for money
5.3
Free Wifi
6.0
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End of dialog contentReviewed: April 28, 2025
Rajith
CanadaLocation was bad. The pics given are not appropriate. The property is literally in between buildings but the pics show such that it’s an isolated building. No proper parking area but the listing claims free parking. The room I stayed had its electrical socket fallen apart, no bath mat. Rooms have no fan no AC.
Good and friendly staff
Stayed in April 2025
Reviewed: April 5, 2025
Rahman
IndiaThe rooms are not clean and has bad smell and few rooms are very old
It’s located in the centre of the city and breakfast is provided
Stayed in April 2025
Reviewed: January 8, 2025
Jamshad
IndiaWay the hotel staff handled.
Room was good , but booked was superior deluxe and gave deluxe room
Stayed in January 2025
Reviewed: November 11, 2024
Dr
Indiacleanliness and services was not up to the mark.
Stayed in November 2024
Reviewed: October 27, 2023
Menaka
IndiaBreakfast was only two items. Which tasted not very good
Very near to the centre of ooty
Stayed in October 2023
Reviewed: October 3, 2023
Tanuj
IndiaThe sheets were extremely dirty. The bathroom was a mess. The room had a very bad stink. Not we’ll maintained at all. Not worth the money.
The location is pretty central. The view from the breakfast area on top was nice.
Stayed in October 2023
Reviewed: August 19, 2023
Yash
IndiaOne of rooms given to us was a small corner room with the same price. The pillow covers were not clean and were smelling a bit.
The room was decent, good washroom and hot water facilities.
Stayed in August 2023
Reviewed: August 16, 2023
Radhakrishna
IndiaHygeine and cleanliness was very poor. Dust everywhere. Sticky floor. Damp sheets with two holes in the bedsheet.
Hygeine and cleanliness was very poor. Dust everywhere. Sticky floor. Damp sheets with two holes in the bedsheet.
Stayed in August 2023
Reviewed: August 15, 2023
Harish
IndiaStaff is ok but we have suffered multiple times power cut in our room
Hotel and facilities are good
Stayed in August 2023
Reviewed: August 8, 2023
Vikrant
IndiaSome smell in the room
Location, hot water
Stayed in August 2023
Reviewed: June 29, 2023
Balaji
IndiaGiven images are differ from reality
Stayed in June 2023
Reviewed: June 25, 2023
Kamlesh
IndiaWhole hotel
Nothing
Stayed in June 2023
Reviewed: May 26, 2023
Sujeet
SwitzerlandLocation is very bad and no value for money.
Staff service and food was good.
Stayed in May 2023
Reviewed: May 25, 2023
Devaiah
IndiaWas shocked to know no lift. We had a cardiac patient who was operated recently, requested for a room on the same floor, the person inchatge said he was a cardiac patient too.
Was an ok place, horrible breakfast. Better to say no breakfast.
Stayed in May 2023
Reviewed: March 19, 2023
Girish
IndiaFacilities. Mainly, hot water availability. They are not prompt on this topic
Near to market
Stayed in February 2023
Reviewed: January 3, 2023
Bindu
IndiaRooms are not very clean, they are not as good as shown in the pictures. Room are not quite spacious. Average breakfast
Location is easily accessible
Stayed in December 2022
Reviewed: January 2, 2023
Jain
IndiaRooms were not that comfortable. Room vibe was not good. It has moisture all around and was very cold. Had to wait 20 mins after single person takes a bath for hot water.
Staff was friendly and helpful. Location was also good.
Stayed in January 2023
Reviewed: September 6, 2022
Panthakkan
Saudi ArabiaLocation in back alley It's an old building just did some gimmick fabrication at front Hot water was not available all the time. Room heating was not working
Staff
Stayed in September 2022
Reviewed: August 13, 2025
Durai
IndiaComfortable to stay
Stayed in August 2025
Reviewed: June 23, 2025
Ramandeep
IndiaProperty is little old so need maintenance. In one of room bathroom sink water leakage.
Location is good. Walking distance to market. Fab hotel team upgraded 2 rooms from delux to premium by self.
Stayed in June 2025
Reviewed: May 3, 2025
Sachin
IndiaRoom not clean, no sunlight no view, no proper information provided by hotel. They are looting people.
Hotel is not good and situated in very bad location rooms are available in basement without any light and view, Rooms are not clean. Images are very old uploaded by hotel which is not matching with the actual room images.
Stayed in May 2025
Reviewed: April 21, 2025
Thirumalai
IndiaWhen we arrived at the hotel I was shocked to hear that no room is available and it was not booked at all. I had to struggle to get alternate room after arriving in some other hotel & paid a bomb inspite of booking in advance and paid part booking money. I will file a case in consumer court if booking.com does not refund my money.
Stayed in April 2025
Reviewed: March 28, 2025
Choudhary
IndiaRooms were not clean,washroom was smelling ,and basic amenities were also not provided. Not value for money,they have 400 rupees for breakfast and given only 1 option that is plain dosa.
Stayed in March 2025
Reviewed: March 27, 2025
Rajeev
IndiaNever recommend Fabhotels. Booking.com clearly says extra bed is complimentary for children under 8 years. But the hotel charged me for extra bed saying their booking from fabhotels is only for 2 adults. My booking.com booking is 2 adults + 1 child. Linen on the extra bed is very dirty. We noticed it only on our departure morning. Hot water only during limited hours. Heater in the room costs you extra. Second day morning, the reception person collected our key saying that they want to clean the room. When we came back in the evening around 7 PM, the room was not cleaned and they were blaming each other between two staffs.
Stayed in March 2025
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