Not maintained well as like in the past, Breakfast is upto the mark, average quality of food, Smells in the room

Good Location

Stayed in August 2025

Poor staff communication , breakfast choice and presentation poor but food served was good

The upgraded suite was spacious and clean although furniture / linen was outdated

Stayed in April 2025

breakfast and dinner were OK. Very few breakfast options and those were not well prepared

location and external ambience was very good Internal rooms etc were average

Stayed in April 2025

The property was beautiful

Stayed in March 2025

The property is good. Away from the crowd. Rooms are spacious. Buffet breakfast is excellent. 10-12 tasty items. Staff is courteous. In evening we had classical singing show as well in hotel lobby.

Stayed in March 2025

It's a dated property. They try to make it seem like they have 5 star facilities, but it's an average hotel with average facilities. There was no hot water in the shower. No in-room dining menu. The booking mentioned a 10% discount on f&b, which they didn't want to give me until I asked and showed them evidence. I booked the Pelican suite, and the room size was decent. However, the room was quite dingy, which insufficient lighting.

Size of the room

Stayed in January 2025

Bathroom doors and maintenance of Bathroom fittings

Stayed in February 2025

Quality of the furniture which was quite ordinary.

Location is ideal and the staff quite courteous and helpful. Food was excellent. The area where the hotel needs some improvement is the general up keeping and the quality of the furniture, which was not exactly up to the par. Otherwise very conveniently located for the Shirdi temple devotees. Just 5-7 min walk and you are there.

Stayed in February 2025

All services and at its clean

Yes, but there is no sleepers in rooms if add this then will be very very good

Stayed in February 2025

Bit old property but it was nice and maintained

Food was tasty , as compared to what we saw outside. Staff was co operative and helpful.

Stayed in January 2025

Some facilities like intercom were not working initially. We need to call and get it fixed.

Location

Stayed in January 2025

Only complaint is that the bath fittings were not working properly. When we wanted to take bath early morning warm water was not there because they had not switched on common water heater on time.

The property spread and location is excellent. Rooms are spacious and clean. Staff is very courteous and helpful. They gave hotel wheel chair for my mother in law which was in good condition for Sai Darshan. This was very helpful.

Stayed in January 2025

1. Bathroom door could do with a paint job. The door and its frame have started to look old. 2. We could not able to use the cab service to the temple. It was always busy whenever we needed it. We therefore walked to the temple, which was just around 10 min away.

1. Breafast was decent. There was a variety. 2. The rooms were clean and quite spacious. 3. The staff was polite

Stayed in December 2024

The garden swimming pool

Stayed in January 2025

The hotel need major refurbishing. Stayed at suite which supposed to have city view but that is completely untrue. Need to review description. Additionally provide training to hotel staff. Develop your staff on proper housekeeping practices and F&B services.

Location and fabulous staff.

Stayed in January 2025

The hotel overall is a bit dated. The bathrooms are clean but need renovation. We had to ask them to replace the bed linen as it was not clean.

Very well located, only about a 2 minutes drive from the temple main gate. They also provide a free drop to the temple. It is one of the older hotels with spacious rooms and nice outdoor garden and pool area. The staff is helpful and the restaurant had decent vegetarian food.

Stayed in December 2024

The price

I liked everything

Stayed in December 2024

Staff

No hand towels in the Bathroom.

Stayed in December 2024

require more variety in menu. housekeeping could be better

excellent location ambient and comfortable rooms. amazing food and service

Stayed in October 2024

Very nice and wholesome breakfast.

Stayed in September 2024

Breakfast buffet spread could have been more expansive. A petty thing when we asked for an extra bottle of water for the room, we were told it would be charged. Not a big deal but didn't feel nice.

Extremely courteous and well trained staff. It felt as if they take real pride in what they do and always happy to help. Well appointed rooms and decent food. They run a shuttle service to the Shirdi temple which saves you the hassle of figuring parking.

Stayed in September 2024

Food not good

Location

Stayed in August 2024

1. The changing rooms for swimming pool needs major maintenance, shower was broken and soaps were provided on request 2. We had opted for buffet dinner package, however got to know that the booking.com and hotel has some different arrangements. 3. After reaching the resort we opted for dinner package. Food taste was good however it wasnt worth the money that we paid for. But, I am sure this was one off. 4. The indoor sports facilities are good, need some maintenance e.g. TableTennis

The staff at hotel was very much responsive and took our care with pride. The heritage theme gives different feeling which makes you forget that you are in Shirdi with close proximity to major amenities. The complimentary shuttle services for Saibaba darshan is also unique service offered. The breakfast options and courtesy was awesome! Swimming pool is nicely maintained.

Stayed in August 2024

There are several maintenance issues and needs serious renovations. WiFi did not work

A sprawling property with lots of greenery and space. The staffs goes out of way to help.

Stayed in July 2024