Reviews of Shree Ganesha Palace Near Kashi Vishwanath Temple 3 stars

Excellent property with heritage ambiance

Nothing as such

Very helpful and friendly staff, big rooms, convenient location

They didn't tell me that during major festival times that the roads around the hotel are closed. This made it very hard and confusing to find the hotel. Even when leaving, I understood i had booked a car through them that would pick me up from the hotel. But in fact I needed to take a pedal cab to a carpark outside of the closed off zone. They assisted me but they did not explain this when ibooked the car.

Central location. Very easy to visit the temple and the ghats. Very friendly staff and great service. They even helped organize an incredible Ganga arti experience.

The approach to the hotel is difficult as autos don't go right to the entrance. But the hotel staff was kind enough to send someone to pick us up from around 100m away.

I was skeptical during booking the hotel...but it actually overshadowed all my doubts and came up with rainbow hues... excellent service, wonderful behavior, stark cleanliness, comfort and location you notch...couldn't ask for a better one.

There is nothing that I liked. Overall stay was very unpleasant and disappointing

1. From the photos it seems that it is a well made hotel amidst the hustle bustle of streets closer to the temple. However, this is not the case. The entrance is very shabby. Moreover there is massive construction work ongoing on the streets right outside the hotel and it is complete mess. 2. The rooms are not clean. The cleanliness of bed sheets, blankets not good. Infact on one of the days my room was not even cleaned till I came back at 9pm. Moreover, there were lizards and insects in my room 3. The staff is very casual and careless. You request them some things and they just do not care 4. To my surprise there is only 1 iron floating around in the whole hotel and there is no iron board 5. I checked out of the hotel on 7th June. Till date I have not received my invoice. Unable to understand what is the problem in having my invoice. Have requested the hotel multiple times but no use. 6. The food is not at all good. Infact the only day I visited the restaurant for the buffet breakfast, there was hardly anything in the buffet. The food was being prepared in the kitchen and then too the quality was not good This hotel is just interested in our money without spending a single dime on upgrading its infrastructure, cleanliness, quality and staff. I would not recommend this hotel

Good breakfast; good location ; helpful staff ; comfortable beds and cleanness.

Nothing

Everything literally everything. Omg the property is so so beautiful and the behaviour of staff is even a step ahead what u’d expect from a seven star hotel. They even presented us with a lil cute Ganesha that was such a heart melting gesture. And the cafe here serves outstanding food.

It was all perfect.

Location was great, room was lovely. The restaurant was fantastic

Good location quiet but near the Ghats and not far from bus and train stations. Big room with comfort beds; clean; Breakfast adequate ; menu for dinner is good with reasonable costs; the staff ( Sonu and Bhawesh) are exceptionally helpful and keen on answering any queries or giving good advices on tours or places to visit, helping to book train, bus or tuktuk. Live classical music ( flute& drums) at the hotel restaurant from 8pm-10pm is lovely and relaxing.

Actually nothing about this hotel; due to building operation relating to cable car construction at the moment; cars are not allowed near the hotel; only Tuktuks are allowed. The construction will finish at the end of this year as planned.

Location

Restaurant and restaurant staff behaviour

I was very pleased with my stay at this hotel in Varanasi. It's very well located, with easy access to the main spots in the city. The staff was incredibly kind. The rooms were clean, well-maintained, and above the standard of most hotels in the area — all for a fair price. I highly recommend it for anyone looking for comfort and a great experience in Varanasi!

Location

Service in restaurant could be better

Excellent location walking distance to Kashi Vishwanath temple & ghats. Superb breakfast with lot of variety. Very good sandwiches.Bhavesh at reception very helpful to arrange one hr Boat trip to see all the Ghats, Ganga Aarti, five hrs sight seeing of other temples by taxi, Benaras University, Sarnath, Budhist place must see. Santosh Tiwari helped at Ganga Aarti, walk back to hotel & best Kachori restaurant of Kashi, which is next to the hotel. Though at city center with lot of traffic, hotel isolated & absolutely No traffic noise.

Near to the Temple.. friendly staff

Cannot go on car till property.. we had to get down and take a rickshaw due to construction and road blockages

Good location if you dont wanna be fully in the old centre where you cant reach by car. Still walkable distance. Rooms spacious, ac worked. First room the card slot was broken but got upgraded to a new room so no problem. Booked activities and taxi through the hotel, which was easy though possible a bit overpriced. Breakfast was tasty.

Restocking items at breakfast wasnt very efficient. Staff seemed to be looking for extras/tips and in doing so were a bit intrusive.

Location, it is very accessible to all the nearby points of visit. The evening music by artists.

The entry and surroundings were dirty and stinking. But once you enter the area, it is better.

Location

Toilets are not great even flush not working at all, we carried water via bucket to cummod