48/49, Galexia Hotel And Resorts, Galaxy Enclave, Jakkur Plantation, 560010 Bangalore, India
#745 of 1,035 hotels in Bangalore
Guests' ChoiceBased on 79 hotel reviews
4.7Cleanliness
5.9
Comfort
5.8
Location
6.4
Facilities
5.2
Staff
6.1
Value for money
5.7
Free Wifi
5.0
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End of dialog contentReviewed: October 3, 2024
Dr
IndiaThey took the entire money for all the 4 days stay on the very 1st day while checking in. Then did we discover there was no food facilities, so we had to order food from Zomato everyday. No shops or restaurants nearby, so even having a cup of tea/coffee was a matter of great concern and we had to ponder upon for long. Wifi password was provided for name sake, but for most of the time in a day, they used to switch it off. No room service was provided, no soap-shampoo-detergents were provided. So we had to manage with the same bedsheets and towels for all the 4 days. At the time of checking out, due to stains on used towels and bedsheets, they charged us extra money saying we could've asked for tissue papers instead of using the towel for wiping hands. Horrible experience so far in Bengaluru. Hotels play a crucial role in a journey, and this was definitely not a good one.
Stayed in September 2024
Reviewed: September 3, 2024
Naveen
IndiaI was denied checkin saying online booking was full whereas rooms through offline booking was available. I had to pay higher amount than the one shown in app. I was given room no 305 and i was asked to make the payment to the personal number of receptionist. No entry was done in register and ID was also not collected. There was no soap in the room, fan was not working, intercom was neither working. Had to sleep with open window for air.
The location was good & room was decent.
Stayed in August 2024
Reviewed: August 19, 2024
Abbas
IndiaFacilities, cleanliness, staff,
Nothing much
Stayed in August 2024
Reviewed: April 14, 2024
Janis
SwitzerlandDirty and third bed was only a mattress on the floor
Price and space
Stayed in April 2024
Reviewed: December 24, 2023
Girish
IndiaNo tv means no recharge i asked bt they didn't respond properly.. bathroom clean not gud, food service not there..
Budget okkk
Stayed in December 2023
Reviewed: November 14, 2023
Sushant
IndiaWifi wasn't working on the ground reception and not on other floors where rooms are. When asked the person at the reception said cable is not connected and won't be for a couple of days. Linen had stains and spots which they refused to change. No towel given in bathroom and when i asked I was told next morning after 7am. I had to check out at 630am Few of switch boards were broken. Ac did not cool even after keeping temperature at 20C Last there were roaches in the room!
The building is good. Outdoor looks good.
Stayed in November 2023
Reviewed: October 13, 2023
Manoj
IndiaThey don't have kitchen and when they bring food from outside. It will be cold.
Stayed in October 2023
Reviewed: June 6, 2023
Abhinav
IndiaBsthrooms are not clean and no facilities at property
Good room at good price
Stayed in May 2023
Reviewed: May 25, 2023
Manoj
IndiaI didn't got the room I booked earlier then 2 I got the room which I didn't like
Cleanliness and ambience
Stayed in May 2023
Reviewed: September 7, 2025
Anjali
IndiaBad maintenance, unprofessional staff, non basic amenities
Nothing
Stayed in September 2025
Reviewed: February 19, 2025
Dr
IndiaRoom
Nothing
Stayed in February 2025
Reviewed: December 30, 2024
Goud1234
IndiaVery bad
Very waste better then this local train will be good and clean
Stayed in December 2024
Reviewed: September 29, 2024
Dr
India• Wifi remains only for name sake. The network has no internet access. • Location-wise, neither Jio nor Airtel provide good telecom service. • Bathrooms are risky with broken sinks and slippery floors. • Expect no room service. • No provision of free / paid breakfast / lunch / dinner. Zomato is your only option for doorstep delivered meals. • Expect no room service. • They charge extra (min. ₹600) on anything they can, such as a tea stain on the bed-sheet (which their staff members had spilled while delivering tea after 4 consecutive calls).
Stayed in September 2024
Reviewed: August 28, 2024
Kumar
IndiaK
J no
Stayed in June 2024
Reviewed: August 12, 2024
Adnan
IndiaFirstly we paid in full in advance for 3x trips size rooms, but when we reached hotel they told us there are only 2 rooms available. This is ridiculous, how can they overbook!!!? We had to adjust ourselves in 2 rooms one of them was smaller than the sizes we opted for. There were several things wrong with smaller room. 1) No phone to call the reception or staff, I had to physically go to reception every time I needed something. 2) Toilet wasn't clean, you can see the photo I attached. 3) Very dirty pillows, see the photo I attached. 4) Unfinished ceiling. 5) No towels for guests. Overall one of the worst experience. If you are booking here then call them and confirm, otherwise they will overbook!!
Stayed in August 2024
Reviewed: July 5, 2024
Varalakshmi
IndiaShower not working and cockroaches are all over room. Tv not working its not worth for the pay worst rooms and service. Washrooms not neat.
Stayed in July 2024
Reviewed: June 27, 2024
Raj
IndiaCleanliness
Nothing
Stayed in June 2024
Reviewed: June 11, 2024
Srikantha
IndiaShady place. Avoid at all cost. Alcoholics round the corner
Nothing
Stayed in June 2024
Reviewed: April 27, 2024
Pvs
IndiaNothing to like anything in this property, very very bad and worst experience. Bad smell in room and not find cleanliness situation anywhere. Unable to stay even 30 min in room and vacated. Not expected during booking time since having a good rating one. Sorry to say Hospitality is zero.
Nothing to like
Stayed in April 2024
Reviewed: April 9, 2024
Arnon
IsraelThey don’t accommodate foreigners. I couldn’t stay
Stayed in April 2024
Reviewed: March 17, 2024
Uzakat
Japanwe were kicked out of the hotel at the midnight that they could not provide any room although we had a reservation. after the manager arrived and checked that we had booked at OYO's discount price, he ignored us waiting at the front desk. finally we found another hotel by ourselves. we will not use OYO system anymore spending the first night in India. it's too risky.
one crew apologized to us onbehalf of ignoring manager that they could not provide booked room.
Stayed in March 2024
Reviewed: March 6, 2024
Sunil
United Arab EmiratesCockroaches captured our room before enter.
Like quiet environment but due to work in progress there were some noises
Stayed in March 2024
Reviewed: February 12, 2024
Aayushman
IndiaEverything was good
All staff was well trained and polite. Cooperative Staff, Good environment. Spacious Room and Bathroom.
Stayed in February 2024
Reviewed: February 10, 2024
Prerna
IndiaNA
Nice and Beautiful property, staff was polite and friendly, spacious room.
Stayed in February 2024
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