Chalsa Hill Top Jalpaiguri , 735206 Chālsa, India
#1 of 3 hotels in Chālsa
Guests' ChoiceBased on 49 hotel reviews
7.8Cleanliness
8.3
Comfort
8.1
Location
8.9
Facilities
7.9
Staff
9.0
Value for money
7.8
Free Wifi
8.8
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Showing 1 - 25
Reviewed: October 26, 2024
Jaysurya
IndiaWe didn't like box loud speakers sound by a big business group sometimes during night. Food supplies to cottages were disturbed during the presence of the big group specially for aged persons it was difficult to go to restaurant during lunch and dinner for the distance between cottage and restaurant. The resort needs a professional touch in food preparation for different choices of customers.
Liked the ambience. But we were disturbed due to presence of a big group making much sound using box loud speakers for their event during night. Otherwise it was a great experience for us as aged persons since we like calm and cool ambience.
Stayed in October 2024
Reviewed: October 20, 2024
Debasis
IndiaThe bottled water
Breakfast was very good. Lunch was excellent. Most importantly behaviour of the staffs was good. They have taken extra care for us specially for arranging breakfast early in the morning. We are really very happy staying over there, quite peaceful.
Stayed in October 2024
Reviewed: July 25, 2024
Panchali
IndiaNothing
Beautiful property. Service is excellent. Food is good.
Stayed in July 2024
Reviewed: June 28, 2024
Datta
IndiaCutting down some of the old trees which were there during my first visit. In such a wonderful resort, every development should be eco-friendly
Very nice ambience supported by sincere staffs. And it has something for all type of people. Most important thing is a great place to chill with family or friends
Stayed in June 2024
Reviewed: May 26, 2024
Mitra
IndiaVeg menu was very limited. Food range could be better.
Location spacious
Stayed in May 2024
Reviewed: April 30, 2024
Prabir
IndiaBathroom curtains ought to be replaced by glass enclosures. Towels should be replaced after over usage. Bugs and insects may be a problem for some visitors.
Warmth of the friendly and courteous staff cover all other flaws. Entire premises is maintained very well. A bit more lights after dusk can be beneficial.
Stayed in April 2024
Reviewed: April 7, 2024
Das
IndiaFood
Location
Stayed in April 2024
Reviewed: March 30, 2024
Debayan
IndiaMenu is restricted to limited items They can include local Bengali cuisines
Breakfast was very good Location superb
Stayed in March 2024
Reviewed: January 29, 2024
Parthasarathi
IndiaCould be a bit more maintained( stains in bathroom( room 137).
Very spacious, good location, comfortable stay, nice food. Special mention of the cafeteria staff, Ms Anushila, Ms Shiksha who were exceptional in their hospitality. The Chefs and housekeeping staff are very good.
Stayed in January 2024
Reviewed: January 16, 2024
Jigmee
IndiaThe property was very nice but however to give it a five star rating I would suggest 1. Change the color of the cottages and the centre area to shuttle colours like white . 2. Keep the bar loaded with eatables as the refrigerator was empty. 3. The quality of toiletries can also be improved to meet the standard which Sinclair’s is known for . 4. Should do something about the monkeys as they are a nuisance specially with the kids.
Stayed in January 2024
Reviewed: November 16, 2023
Bhaichung
IndiaSlippers , paste and brush could be provided
perfect getaway , excellent staffs and great service , perfect for family
Stayed in October 2023
Reviewed: July 10, 2025
Chaudhuri
IndiaNothing in specific
Location, property, food, service
Stayed in July 2025
Reviewed: June 24, 2025
Arindam
IndiaBehavior of few staff. Others were good Swimming pool was dirty
Fantastic property
Stayed in May 2025
Reviewed: April 26, 2025
Prosenjit
AustraliaSome of the rooms are not clean
Location
Stayed in April 2025
Reviewed: April 21, 2025
Arijit
IndiaThe staff was very friendly and cooperative. The suite was very comfortable, spacious and had all the amenities with great views
Stayed in April 2025
Reviewed: December 10, 2024
Adbose63
IndiaThe condition of the room. More than 60% of the walls had peeling off damp patches with mould. Rooms in this condition should never be offered to guests. The toilet bowl was stained and not cleaned properly b4 room offered to us. Was cleaned after we insisted on it. Very disheartened to see the state of the facilities. Not worth the tariff charged.
The location and courteous staff
Stayed in December 2024
Reviewed: August 4, 2024
Sreela
IndiaBathroom was a little damp and smelly . Food menu could be a little more varied
Location Staff
Stayed in August 2024
Reviewed: March 31, 2024
Sanjiv
IndiaQuality of food
The breakfast could have been better more variety
Stayed in March 2024
Reviewed: February 26, 2024
Abhijit
IndiaSuperb location, wonderful staff, excellent service and beautiful rooms...
Stayed in February 2024
Reviewed: October 25, 2023
Atindra
IndiaTours booked from hotel could be bit cheaper, quantity of food served in room service could be improved,it's pretty less compared to the price charged.
Be ver careful of food ,buffet,charges r exorbitant,18% GST on everything,Costly...but worth it👌
Stayed in October 2023
Reviewed: April 29, 2023
Anirudh
IndiaThe safari to the neighbouring wildlife reserve was not the most exciting!!!
The staff behaviour and responsiveness was unexpected. Arnav and team went out of way to make arrangements on being told about the upcoming birthday of my daughter. The Spa was also excellent. The hotel is very reasonably priced, considering what it has to offer.
Stayed in April 2023
Reviewed: September 11, 2022
Ananya
Indiahalf of the property was under construction. it’s a big property and you go not have any internal transportation facilities and you have to walk all the way long to avail any of the facilities.
Stayed in August 2022
Reviewed: May 9, 2025
Somshekhar
IndiaThere are no comments available for this review
Stayed in May 2025
Reviewed: April 24, 2025
Patralekha
United StatesThere are no comments available for this review
Stayed in January 2025
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