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  5. Reviews of Sinclairs Retreat Dooars, Chalsa

Reviews of Sinclairs Retreat Dooars, Chalsa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Chalsa Hill Top Jalpaiguri , 735206 Chālsa, India

#1 of 3 hotels in Chālsa

Guests' Choice

Review Score

Based on 49 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    9.0

  • Value for money

    7.8

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 26, 2024

    8.0
    Sincere views from aged couple for improvement.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    We didn't like box loud speakers sound by a big business group sometimes during night. Food supplies to cottages were disturbed during the presence of the big group specially for aged persons it was difficult to go to restaurant during lunch and dinner for the distance between cottage and restaurant. The resort needs a professional touch in food preparation for different choices of customers.

    Liked the ambience. But we were disturbed due to presence of a big group making much sound using box loud speakers for their event during night. Otherwise it was a great experience for us as aged persons since we like calm and cool ambience.

    Stayed in October 2024

  • Reviewed: October 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    The bottled water

    Breakfast was very good. Lunch was excellent. Most importantly behaviour of the staffs was good. They have taken extra care for us specially for arranging breakfast early in the morning. We are really very happy staying over there, quite peaceful.

    Stayed in October 2024

  • Reviewed: July 25, 2024

    9.0
    Must stay property at dooars
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Beautiful property. Service is excellent. Food is good.

    Stayed in July 2024

  • Reviewed: June 28, 2024

    9.0
    Nice and cozy
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cutting down some of the old trees which were there during my first visit. In such a wonderful resort, every development should be eco-friendly

    Very nice ambience supported by sincere staffs. And it has something for all type of people. Most important thing is a great place to chill with family or friends

    Stayed in June 2024

  • Reviewed: May 26, 2024

    8.0
    Good except range of food
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Veg menu was very limited. Food range could be better.

    Location spacious

    Stayed in May 2024

  • Reviewed: April 30, 2024

    9.0
    It was truly a pleasant stay overall. Food was good.
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Bathroom curtains ought to be replaced by glass enclosures. Towels should be replaced after over usage. Bugs and insects may be a problem for some visitors.

    Warmth of the friendly and courteous staff cover all other flaws. Entire premises is maintained very well. A bit more lights after dusk can be beneficial.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Food

    Location

    Stayed in April 2024

  • Reviewed: March 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Menu is restricted to limited items They can include local Bengali cuisines

    Breakfast was very good Location superb

    Stayed in March 2024

  • Reviewed: January 29, 2024

    8.0
    Enjoyed the stay
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Could be a bit more maintained( stains in bathroom( room 137).

    Very spacious, good location, comfortable stay, nice food. Special mention of the cafeteria staff, Ms Anushila, Ms Shiksha who were exceptional in their hospitality. The Chefs and housekeeping staff are very good.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was very nice but however to give it a five star rating I would suggest 1. Change the color of the cottages and the centre area to shuttle colours like white . 2. Keep the bar loaded with eatables as the refrigerator was empty. 3. The quality of toiletries can also be improved to meet the standard which Sinclair’s is known for . 4. Should do something about the monkeys as they are a nuisance specially with the kids.

    Stayed in January 2024

  • Reviewed: November 16, 2023

    9.0
    great place to be
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Slippers , paste and brush could be provided

    perfect getaway , excellent staffs and great service , perfect for family

    Stayed in October 2023

  • Reviewed: July 10, 2025

    10
    Stay at Dooars
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing in specific

    Location, property, food, service

    Stayed in July 2025

  • Reviewed: June 24, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Behavior of few staff. Others were good Swimming pool was dirty

    Fantastic property

    Stayed in May 2025

  • Reviewed: April 26, 2025

    4.0
    Passable stay in nature.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the rooms are not clean

    Location

    Stayed in April 2025

  • Reviewed: April 21, 2025

    10
    The retreat of retreats
    • Business trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was very friendly and cooperative. The suite was very comfortable, spacious and had all the amenities with great views

    Stayed in April 2025

  • Reviewed: December 10, 2024

    5.0
    A disheartened stay
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The condition of the room. More than 60% of the walls had peeling off damp patches with mould. Rooms in this condition should never be offered to guests. The toilet bowl was stained and not cleaned properly b4 room offered to us. Was cleaned after we insisted on it. Very disheartened to see the state of the facilities. Not worth the tariff charged.

    The location and courteous staff

    Stayed in December 2024

  • Reviewed: August 4, 2024

    10
    Excellent stay . Staff are courteous . However in the price , I would liked to have a few more amenities like hair dryer
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom was a little damp and smelly . Food menu could be a little more varied

    Location Staff

    Stayed in August 2024

  • Reviewed: March 31, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Quality of food

    The breakfast could have been better more variety

    Stayed in March 2024

  • Reviewed: February 26, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Superb location, wonderful staff, excellent service and beautiful rooms...

    Stayed in February 2024

  • Reviewed: October 25, 2023

    10
    Excellent, wonderful, Beautiful at a price
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Tours booked from hotel could be bit cheaper, quantity of food served in room service could be improved,it's pretty less compared to the price charged.

    Be ver careful of food ,buffet,charges r exorbitant,18% GST on everything,Costly...but worth it👌

    Stayed in October 2023

  • Reviewed: April 29, 2023

    10
    Unexpected getaway
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night

    The safari to the neighbouring wildlife reserve was not the most exciting!!!

    The staff behaviour and responsiveness was unexpected. Arnav and team went out of way to make arrangements on being told about the upcoming birthday of my daughter. The Spa was also excellent. The hotel is very reasonably priced, considering what it has to offer.

    Stayed in April 2023

  • Reviewed: September 11, 2022

    4.0
    Not up to the mark
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    half of the property was under construction. it’s a big property and you go not have any internal transportation facilities and you have to walk all the way long to avail any of the facilities.

    Stayed in August 2022

  • Reviewed: May 9, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: April 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

Showing 1 - 25

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