Reviews of Sparrow Hotel Managed by Siara Sariska Alwar 3 stars

In central of city

NA

Good ambience and facilities...very helpful and polite staff....good breakfast

The laundry could have been better

Okay. Not as bad as I expected. Helpful staff.

A bit grubby. Information as regards sightseeing was woefully inadequate and terribly overpriced.

The rooms are not spacious and they are neither rectangular or square shape meaning that it is not good. Cleaning and other things does not happens when ring or call us made . The restaurant of Sparrow is too costly. Location is 40 km away from sariska wildlife. Cost and charges are not value to money. It is in alwar city so if you have to be there then it is okay option. Arrangement to safari and other things are also not done by them as they have margins on it so it is best to do on self. Cab charges from sparrows Hotel to sariska was 3000 rs , this was total fare from Delhi to alwar one side . Pathetic arrangement . Too costly as per space and amenities.no space for children. No balcony or open space for sitting outside room. Not a property for children or family. It is for solo stay purpose

Nothing

Very very rude and slow personal, they don't speak English, we wated around 50minutes on the reception, until manager tried to make photo our passports. They lost my passport and I had to prove that they had it. The sheets in the room were very dirty with hair and black marks. They didn't want to change them for us. Besides, the number does not match the photo.

Staff

NA

Overall, it was a good experience. Staff was very cooperative. We got quick service.you ask, and you get. My children like the stay.

One of the bathroom accessories (shower button) in one of the rooms is not fixed properly (mechanical maintenance issue). That happened on our last day. However, I am sure if I report it at the same time, they definitely fixed it quickly.

The staff was prompt and allocated us the room quickly.

This hotel is located in an alley which makes it difficult for anyone to locate it using Google maps.

Nothing. They didn’t even give me the room. Staff was very very rude. Didn’t want to explain why they are not giving me the room. Nor were they interested to give me in writing that they are not going to give me a room. Very very rude people.

See above

The rooms are not the ones on the pictures…. Super unfriendly staff at arrival. The staff in the restaurant and bar were kind! It was not super clean, we had to ask 3 times for toilet paper! The bucket for shower was really dirty

It was just not as advertised.

Buffet dinner

Cleaning

We called several times for room services but response of staffs are very poor and lethargy specially we could not get the WI FI connection during our entire stay.

Attend the customer immediately and response on time

Helpful staff. Good service. Comfortable room.

Unable to pay with a foreign card, which is misinformation from the booking that states Visa and Mastercard are possible.

The food and staff were good.

Gym was too small.

Nothing really

I am not a picky person. I've had very low budget accomodations in India since I live here last 7 years and I have travelled a lot, but this hotel was something different. First of all, no towels, no toilet paper, rooms, blanket, pillows and especially bathroom was horribly dirty. Also the rooms smelled from urine and cigaretes. We have asked for the clean pillows and blankets and every time we were assured we will get them in 5 minutes, but we never did. We ended up, using our own t-shirts as pillow cases just so that we wont sleep with our faces on the dirty pillows. Hot water was not running at all and most of the night the elevator emergency alarm was on, beeping like crazy. We had to leave the hotel after the first night without any cancellation option for the second night we had booked. It was one of the worst experiences we've had in India so far.