Reviews of SPOT ON 36686 Hotel Om Shanti Palace 2 stars
shop number 154, near civil dispensary , Sector 45c Chandigarh , shop number 154, Near Civil Dispensary, 160047 Chandīgarh, India

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewIt showed a.c on site but provided cooler room to hot
They are showing air conditioning room but provided cooler rooms thT is bd
Dear, Sharma! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Komal!
Reviewed: 22 April 2025 · Stayed in March 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewThe food was outstanding.
Dear, Chunder! Thank you for sharing your seamless experience. Keep giving us the opportunity and we assure you an amazing experience every time. Regards, Karan.
Reviewed: 25 January 2025 · Stayed in December 2024
Verified reviewReviewed: 3 December 2024 · Stayed in December 2024
Verified reviewReviewed: 23 November 2024 · Stayed in November 2024
Verified reviewReviewed: 31 August 2024 · Stayed in August 2024
Verified reviewNothing
Everything
Dear, Manpreet! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Krutika!
Dear, Manpreet! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure … Show more
Reviewed: 1 March 2024 · Stayed in February 2024
Verified reviewService is good and location
NA
Dear, Mahendra! Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Kriti.
Reviewed: 29 January 2024 · Stayed in January 2024
Verified reviewReviewed: 4 December 2023 · Stayed in December 2023
Verified reviewnothing.....
every things.....
Dear, Sunil! We are extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Krutika!
Reviewed: 20 November 2023 · Stayed in November 2023
Verified reviewThey didn't allow me to enter, even after the reservation was made, because I was not Indian.
Dear, Ignacio! Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Meeta!
Reviewed: 8 November 2023 · Stayed in November 2023
Verified reviewReviewed: 23 October 2023 · Stayed in October 2023
Verified reviewNothing
Bed is broken room is smelly
Hi, Anuj! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time. Regards, Sapna
Reviewed: 9 October 2023 · Stayed in October 2023
Verified reviewLike location and prices
There was not available Towel, Bathing Soap, washroom chappal and food facilities
Hello, Surjit! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara
Reviewed: 9 October 2023 · Stayed in July 2023
Verified reviewDIRTY ROOMS WITH SMELL.
We are sorry to hear about your experience, Chandel! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon and we will ensure that you experience the comfort and hospitality we are known for. Regards, Joey
We are sorry to hear about your experience, Chandel! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon and we will ensure that you experience the … Show more
Reviewed: 6 October 2023 · Stayed in October 2023
Verified reviewStaff was friendly
Dirty
We are sorry the stay turned out to be an average one, Venkatesh! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Tim
We are sorry the stay turned out to be an average one, Venkatesh! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we … Show more
Reviewed: 4 October 2023 · Stayed in October 2023
Verified reviewReviewed: 1 September 2023 · Stayed in August 2023
Verified reviewReviewed: 10 August 2023 · Stayed in August 2023
Verified reviewNo
Totally uncleaned
Dear, Sukhwinder! We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Madhur!
Reviewed: 2 August 2023 · Stayed in August 2023
Verified reviewReviewed: 22 July 2023 · Stayed in June 2023
Verified reviewReviewed: 3 July 2023 · Stayed in June 2023
Verified reviewReviewed: 24 June 2023 · Stayed in June 2023
Verified reviewReviewed: 22 June 2023 · Stayed in June 2023
Verified review