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Reviews of Springfields - A Heritage Palace Since 1902 3 stars

Opp. Tibetan School, Chhota, Chhota Shimla, 171002 Shimla, India

#35 of 100 hotels in Shimla

Guests' Choice

Review score

Based on 102 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.2

  • Location

    8.6

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 3 July 2025

    8.0
    Good property with potential to grow further
    • Leisure trip
    • Solo traveller
    • Super Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A couple of things that can and should be improved. First and foremost, some furniture is old and needs replacement, especially in room furniture like a bed and sofa. It will enhance the look. Secondly, the property is apt to welcome furry friends. They should allow that which can also become a part of their business model. No changes required at all to host pets. One last thing, booking.com allows booking without any advance however, the manager called immediately after the booking asking for deposit to confirm and he also mentioned that not paying may cause last minute cancellations. This was intimidating and if due to the busy season you need confirmation, then some better way should be adopted.

    Good property with very good staff who were always helpful. I had a good time in this hotel. A special call out to Manish, the staff, who helped me through and through. He woke up at 4 AM as I checked out early.

    Stayed in June 2025

  • Reviewed: 27 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Super Deluxe Double Room
    • Stayed 2 nights

    The bedding was wet due to a leak, which was unavoidable since it is an old house. The bedding was replaced and the problem was solved. We were sometimes woken up late at night by monkeys climbing on the roof or dogs barking, but these are generally common in rural India, so they were tolerable.

    Despite the small dining room, all the meals that came out were carefully prepared and all were delicious. The food was so good that it was a waste of the meals we had at other restaurants. The small garden, the common living room, and the view from the window were all wonderful. And the hospitality of the staff was heartwarming.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    9.0
    Good location, peaceful and clam environment, great food, helpful and courteous staff.
    • Leisure trip
    • Family with young children
    • Super Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited facilities, can add indoor games like ludo, chess, table tennis. Carrom is in disarray with many components missing.

    Good options, great quality and taste. Staff are very helpful, polite and courteous.

    Stayed in June 2025

  • Reviewed: 5 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Super Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Monkey menace. Though they were harmless still with kids you can't trust any animal.

    The property is quite an attraction. The rooms were clean. There is a lot of greenery. Staff was courteous and kind. Food was well prepared and fresh.

    Stayed in June 2025

  • Reviewed: 28 April 2025

    8.0
    Great place. Need to improve
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast not available on time.

    Location and Infrastructure

    Stayed in April 2025

  • Reviewed: 17 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Super Deluxe Double Room
    • Stayed 3 nights

    Spacial thanks to the owner and to the manager, Mr Sharma

    Stayed in April 2025

  • Reviewed: 27 March 2025

    8.0
    Rejuvenating stay! The memories of this blissfull stay will stay with me and my family for a long time.
    • Leisure trip
    • Group
    • Super Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Well appointed rooms, clean beds, lots of chairs to accommodate large families.

    Expansive valley views from the rooms as well as open lawn and also open terrace views are mesmerising. To top it, we were lucky to experience best weather.

    Stayed in March 2025

  • Reviewed: 24 February 2025

    9.0
    What a gem !
    • Business trip
    • Family with young children
    • Super Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing !

    Very nice ambience and excellent staff ! Very well maintained truly a heritage property !

    Stayed in February 2025

  • Reviewed: 8 December 2024

    8.0
    Lovely & peaceful grounds. I will gladly stay here again
    • Leisure trip
    • Group
    • Super Deluxe Double Room
    • Stayed 3 nights

    Slow service in restaurant. Overcharging for a basic breakfast.

    Lovely old colonial lodge in quiet garden away from the hectic rush of Shimla. Fabulous rooms, nice bathroom, limited breakfast but lovely lounge area with antique furniture. Far from shopping area and Mall Road but an easy taxi ride. Efficient laundry and taxi service. Fabulous view from garden over Himalayas.

    Stayed in November 2024

  • Reviewed: 26 July 2024

    7.0
    Overall Good
    • Leisure trip
    • Couple
    • Super Deluxe Double Room
    • Stayed 3 nights

    Decor is old style as not refurbished but functional

    An old property with Big size rooms

    Stayed in June 2024

  • Reviewed: 16 May 2024

    9.0
    Must stay
    • Business trip
    • Group
    • Super Deluxe Double Room
    • Stayed 1 night

    Everything was good

    Clean and beautiful property

    Stayed in May 2024

  • Reviewed: 23 January 2024

    7.0
    NO GOING BACK
    • Leisure trip
    • Family with young children
    • Super Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Our daughters room was cold and didn't get much light although they did provide electric fires The mattress on our bed felt like the one we had 27 years ago so not very comfortable The pluming really does need some investment like most of the hotel really Dining room cold and uninviting food was nothing special We had such expectations returning to a place we had stayed in for some considerable time while my husband worked for Ericsson The staff at that time couldn't do enough for us and the food was amazing This wonderful hotel has such potential with some upgrading and much needed TLC If the staff had even bothered to lite the fires it would have changed the whole ambience of the hotel

    We returned to this hotel after 27years to show Shimla to our daughter. It was part of our 4 week tour of India and we chose to spend Xmas at the Springfields Which is situated a good walk from the mall in a quite area Amazingly we were allocated our old room which was wonderful. Both our room and our daughters were very spacious and comfortable Beautiful garden but furniture lacked maintenance

    Stayed in December 2023

  • Reviewed: 10 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Quite cold in winter, heating is too small for the room Breakfast and checkout took quite a while

    Awesome view from the gardens City center in walking distance

    Stayed in January 2024

  • Reviewed: 30 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Super Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    .

    .

    Stayed in December 2023

  • Reviewed: 27 December 2023

    7.0
    A dated Heritage property in need of upkeep and maintenance.
    • Leisure trip
    • Couple
    • Super Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was quiet and had a beautiful view.

    Stayed in December 2023

  • Reviewed: 10 July 2023

    8.0
    Very good
    • Family with young children
    • Super Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Can't say

    It is a nice heritage property for those who want a noise-free vacay away from the madding crowd!

    Stayed in July 2023

  • Reviewed: 8 July 2023

    9.0
    Great property at great place
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Slightly smelly rooms

    Retro look Great place Great rooms Staff was good

    Stayed in July 2023

  • Reviewed: 28 June 2023

    8.0
    comfortable homestay
    • Leisure trip
    • Family with young children
    • Super Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    over priced

    Location is good.

    Stayed in June 2023

  • Reviewed: 11 June 2023

    9.0
    Good stay with beautiful view of the mountain.
    • Leisure trip
    • Family with young children
    • Super Deluxe Double Room
    • Stayed 2 nights

    I think just because it is a heritage the price is a little high. But, I can understand that other heritage palaces also have the higher price. Somehow I don't feel worthy of money.

    I like the view from the place. It was awesome. My room was in front of the garden and loved waking up with this awesome view. The hotel is a heritage palace, everything there was stored and preserved in a good manner.

    Stayed in June 2023

  • Reviewed: 7 May 2023

    9.0
    Loved the place!
    • Leisure trip
    • Family with young children
    • Super Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Overall the experience was good. However, the rooms are slightly overpriced and apparently realised booking.com excludes the taxes at the time of booking.

    The property was very beautiful! Aesthetic and totally takes you back in time. You'd love it if you love vintage interiors and it also has a cute garden. The place is quite easy to reach as well.

    Stayed in April 2023

  • Reviewed: 3 May 2023

    8.0
    Good stay with courteous staff
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights

    Its an old house, so things are little bit on the antique side. In fact it adds to the character of the place. However, some people may not like it.

    Its an old bunglow of a erstwhile royalty which has been converted to a boutique hotel. Its a nice little cosy place with limited no. of guests. If you are looking for an unique stay experience different from cookie cutter hotel chain, this is a place to go. The staff were very courtoues specially Mr. Manohar Sharma and he took good care of our familly.

    Stayed in April 2023

  • Reviewed: 21 April 2023

    7.0
    Great location and property but staff needs to be trained in customer care.
    • Leisure trip
    • Family with young children
    • Super Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was not very cordial or empathetic. The road in front of the hotel was converted into a one-way for few hours in the morning and hence our driver who came in the midnight did not get a parking facility at the premise. In the morning we had to leave at 9:30 AM and hence had to walk around 1km on a steep inclined road with luggage and kids to our vehicle and driver. When we checked for any vehicle facility from the hotel to our vehicle the front desk gave a very sarcastic reply that “Uske liye aapko ek khande aur wait karna padega”. We walked to the vehicle finally. The kitchen and service staff is courteous but front desk need some serious training on customer care and need to be more empathetic. They also need to have some back-up plan for guests when their approach road is turned into a one-way and vehicles are not allowed into the property.

    A vintage property on a great location.

    Stayed in April 2023

  • Reviewed: 19 April 2023

    8.0
    A short pleasant stay. Had a great sunrise view.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The location, Cleanliness

    Stayed in April 2023

  • Reviewed: 11 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    the breakfast is not as per the rates that they charge for per night it can be better and variety should be added to it

    Stayed in April 2023

Showing 1 – 25

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