Reviews of Springs Hotels and Spa 4 stars
19H Siddaiah road, Opp Lions Eye Hospital, between JC road and Urvasi , 560002 Bengaluru, India
Loading
Guests also reviewed these properties:
Berlin, Germany
Cuenca, Spain
Lofer, Austria
Park Ridge, United States
Makarska, Croatia
Targovishte, Bulgaria
Dnipro, Ukraine
Tbilisi City, Georgia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewClean, and near to the testing area.
Theire restaurant timing
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewComfortable stay with a clean and well-maintained room.
The hotel is clean and comfortable, but the surrounding area is dirty, smelly, and lacks nearby public transport. A short walk or ride is needed to reach it.
Thank you for your wonderful review! We’re delighted to know that you loved our hotel. Our team works hard to ensure meets your expectations, and it’s great to hear that we succeeded. We can’t wait to welcome you back! Warm Regards Sarat Das General Manager
Thank you for your wonderful review! We’re delighted to know that you loved our hotel. Our team works hard to ensure meets your expectations, and it’s great to hear that we succeeded. We can’t wait to welcome you back! Warm Regards Sarat D… Show more
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewThis hotel is in the heart of hard working community that assaults all of your senses at once but at the same time opens your eyes to every aspect of Indian life. All of the staff were fantastic nothing was too much trouble and went out of their way to help you, even the Managing Director made sure we had everything we needed. The food was great from the breakfasts, lunches and the bar snacks and restaurant food served in the rooftop bar, in fact the rooftop bar was a great place after a busy day to wind down with a drink and watch the IPL.
The mosquitos but that is part of life.
Dear Sir, Namaste ! Thank you so much and happy to hear that you enjoyed warm Regards Sarat Das General Manager
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewhotel rooms,staff,food was excellent.
Location is very poor
Thank you for your wonderful review! We’re delighted to know that you love our hotel. Our team works hard to ensure meets your expectations, and it’s great to hear that we succeeded. We can’t wait to welcome you back! Regards Sarat Das General Manager
Thank you for your wonderful review! We’re delighted to know that you love our hotel. Our team works hard to ensure meets your expectations, and it’s great to hear that we succeeded. We can’t wait to welcome you back! Regards Sarat Das Ge… Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewStaff where not friendly. Kept on disturbing checking appliances in room during the stay. Staring at women. Felt not good for families.
Dear Manesh, Greetings! Sorry to hear that our front desk not welcoming while our team typically does the great job. I am available to help improve your outcome just as i am committed to helping all my patients and i encourage you to set up and next visit so we can find a solution. Please let me know if there is anything i can do to assist so we can reach the outcome that both you and i desire. Warm Regards Sarat Das General Manager
Dear Manesh, Greetings! Sorry to hear that our front desk not welcoming while our team typically does the great job. I am available to help improve your outcome just as i am committed to helping all my patients and i encourage you to set up… Show more
Reviewed: 27 March 2025 · Stayed in February 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewI liked that fact that the staff was very helpful and i could store my luggage behind reception. The food in the restaurant was very nice, the roof terrace bar gorgeous.
The spa was in repair and no notion of that on booking.com. The Area surrounding the hotel is quite dirty.
Thank you for your wonderful review! We’re delighted to know that you loved everything. Our team works hard to ensure meets your expectations, and it’s great to hear that we succeeded. We can’t wait to welcome you back! Warm Regards Sarat Das General Manager
Thank you for your wonderful review! We’re delighted to know that you loved everything. Our team works hard to ensure meets your expectations, and it’s great to hear that we succeeded. We can’t wait to welcome you back! Warm Regards Sarat … Show more
Reviewed: 1 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 February 2025 · Stayed in January 2025
Verified reviewClean comfort
Thank you for your wonderful review! We’re delighted to know that you loved. Our team works hard to ensure cleaning service meets your expectations, and it’s great to hear that we succeeded. We can’t wait to welcome you back! Warm Regards Sarat Das General Manager
Thank you for your wonderful review! We’re delighted to know that you loved. Our team works hard to ensure cleaning service meets your expectations, and it’s great to hear that we succeeded. We can’t wait to welcome you back! Warm Regards … Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewPrice was cheap
Cockroaches, location in the middle of the garages and car spare parts area, pool isn’t available
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience with us Your feedback is invaluable, and we want to make things right. Warm Regards Sarat Das
Reviewed: 8 February 2025 · Stayed in February 2025
Verified reviewVanilla pancakes, plants on the balcony, cleanliness of rooms and common spaces, some staff who made an effort
It overall seems like the place is run in a half-hearted manner and solutions get slapped together for optics' sake at the last minute and only if someone complains. Who knows, guys, maybe it's a fake hotel, like the fake hospital in Munna Bhai MBBS? I asked the staff but they were too young to know that movie 😂 Every moment was a new adventure! The spa was out of service for the "next few months", which was not mentioned anywhere online or until after check in! The pool area was minimally maintained and there were pigeon feathers and fecal matter in the outdoor shower area! Simple things like getting the ever-changing different wifi passwords for different floors, a new garbage bag for the dustbin or figuring out if/when you pay for breakfast turn into a needlessly complicated affair! But on a more serious note, what really overwhelmed me was when a male guest behaved in a very intimidating way and physically stepped towards me after I made a simple request of keeping voices down in the hallway at 4am. The security who witnessed everything basically giggled and did nothing. Front desk said they were sorry and that security doesn't speak much English, which has nothing to do with people talking at 4am in a way that wakes up another guest. So that was "fun"! All I was looking for was the acknowledgement that the guest's behaviour was wrong and for them to be asked not to do that again, which unfortunately does not get taken seriously if asked by a woman.
Namaste!!! Warm greetings from all the team at The Springs Hotel & Spa On behalf of the management of The Springs Hotel & Spa I would like to thank you for staying with us. At Springs Hotel & Spa we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay. As result of our shortcomings, I have personally informed our department heads to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at The Springs Hotel & Spa Bangalore. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you, Sarat Das General Manager 8150000171
Namaste!!! Warm greetings from all the team at The Springs Hotel & Spa On behalf of the management of The Springs Hotel & Spa I would like to thank you for staying with us. At Springs Hotel & Spa we strive to ensure that eve… Show more
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewLocation, friendliness of staff, room service.
The spa wasn't in service, the all day restaurant had limited hours and slow service, the plumbing was poor and the shower overflowed due to a lack of seal at the base of the sliding door.
Deaer Cassidy, Greetings and thank you for choosing to stay at Springs Hotel and Spa, Bangalore. We highly appreciate your kind review and we will surely work to improve on the negative aspects to enhance our guests experience. From all of us at the hotel we look forward to welcome you back to the hotel some day. Kind Regards Freddy Domnic Dass General Manager
Deaer Cassidy, Greetings and thank you for choosing to stay at Springs Hotel and Spa, Bangalore. We highly appreciate your kind review and we will surely work to improve on the negative aspects to enhance our guests experience. From all of… Show more
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewDear Christine, Greeting and thank you for choosing to stay at Springs Hotel and Spa, Bangalore. We appreciate you taking your time to write a review appreciating the hotel, cleanliness and the staff. Your kind words have been shared with my team to let them know their outputs. And from all of us at the hotel we look forward to welcome you back some day. Thank You Kind Regards Freddy Domnic Dass General Manager
Dear Christine, Greeting and thank you for choosing to stay at Springs Hotel and Spa, Bangalore. We appreciate you taking your time to write a review appreciating the hotel, cleanliness and the staff. Your kind words have been shared with … Show more
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewReviewed: 30 October 2024 · Stayed in October 2024
Verified reviewHotel was clean and organized. It also served a purpose. It was near to the place that I wanted to visit.
Dear Marianne, Greetings and thank you for choosing to stay at our hotel. Oh yes we are closely located just behind The Pearson Test center and we were glad to assist and serve you. From all of us at the hotel we look forward to welcome you back again. Thank You Kind Regards Freddy Domnic Dass General Manager
Dear Marianne, Greetings and thank you for choosing to stay at our hotel. Oh yes we are closely located just behind The Pearson Test center and we were glad to assist and serve you. From all of us at the hotel we look forward to welcome yo… Show more
Reviewed: 19 October 2024 · Stayed in October 2024
Verified reviewRoom. I stayed in a suite room. The room was a big and clean one. Very comfortable.
Neighborhood. There are many garbages stinking outside on the street. I did not feel like going out from the hotel at all. Anyway, It's not their fault.
Dear Kazuya san, Thank yo for choosing to stay at Springs Hotel and Spa, Bangalore. We are glad to hear your feedback apprecaiting our Suite room, cleanliness and comfort. Your kind feedback has been shared with my team to enhance our guests experience further. And from all of us at the hotel we look forward to welcome you back again. Kind Regards Freddy Domnic Dass General Manager
Dear Kazuya san, Thank yo for choosing to stay at Springs Hotel and Spa, Bangalore. We are glad to hear your feedback apprecaiting our Suite room, cleanliness and comfort. Your kind feedback has been shared with my team to enhance our gues… Show more
Reviewed: 6 September 2024 · Stayed in September 2024
Verified reviewclean and service was good
there is nonissue with property.But,the place where the property located is not safe
Dear Koshy, Greetings and thank you for choosing to stay at Springs Hotel and Spa, located close to Lal Bagh botanicl gardens. We thank you for your kind review appreciating the hotel and services. From all of us at the hotel we look forward to welcome you back again. Thank You Kind Regards Freddy Domnic Dass General Manager
Dear Koshy, Greetings and thank you for choosing to stay at Springs Hotel and Spa, located close to Lal Bagh botanicl gardens. We thank you for your kind review appreciating the hotel and services. From all of us at the hotel we look forwa… Show more
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewReviewed: 16 July 2024 · Stayed in July 2024
Verified reviewThe cleanliness and the location, it was only a walking distance to the Enclex exam centre.
Nothing
Dear Mandisa, Greetings and thank you for choosing to stay at our hotel. Oh yes we are closely located just behind The Pearson Test center and we were glad to assist and serve you. From all of us at the hotel we look forward to welcome you back again. Thank You Kind Regards Freddy Domnic Dass General Manager
Dear Mandisa, Greetings and thank you for choosing to stay at our hotel. Oh yes we are closely located just behind The Pearson Test center and we were glad to assist and serve you. From all of us at the hotel we look forward to welcome you… Show more