Reviews of Sterling Puri 5 stars
55/2 and 255/3, Sipasarubali Village, Baliapanda,, 752002 Puri, India
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe food quality and ambience are good and amazing, except the pool area mischief.
The support and housekeeping staff in particular the pool area were very rude and misbehaving. In particular Mr.Trinath near pool area was not professional and just keep staying close to pool when all family members are using pool and despite telling him to go aside he was not listening and then doing unnecessary argument, Mr Trinath is not suitable for pool area service. The hotel management should look in to this issue
Dear Bibekananda, Thank you for sharing your thoughts. We're delighted to hear that you enjoyed the hotel’s location, ambience, and food. However, we sincerely apologize for the experience you had with the staff at the pool area, especially with Mr. Trinath. Your feedback is invaluable and will certainly help us address these concerns to enhance our service. We appreciate you bringing this to our attention. Sincerely, The Sterling Holidays Team
Dear Bibekananda, Thank you for sharing your thoughts. We're delighted to hear that you enjoyed the hotel’s location, ambience, and food. However, we sincerely apologize for the experience you had with the staff at the pool area, especi… Show more
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewFrankly nothing
Mouldy rooms, Unhelpful staff, uncomfortable mattress and extra bed
Dear Sonal, Thank you for sharing your feedback. We're truly sorry to hear about your experience and the issues you encountered with the room condition, staff assistance, and mattress comfort. Your concerns are important to us, and we appreciate you bringing them to our attention. We will ensure this feedback is reviewed to improve in these areas. Sincerely, The Sterling Holidays Team
Dear Sonal, Thank you for sharing your feedback. We're truly sorry to hear about your experience and the issues you encountered with the room condition, staff assistance, and mattress comfort. Your concerns are important to us, and we a… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewBed sheets r pretty old
Hi Guest, We're ecstatic to receive your 8-star rating! Your support drives us to maintain and even elevate this level of excellence.
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewThe staff sneha, dilip were very kind and courteous.
There's a lobby of auto drivers before the hotel who charge very high price for short distances. I think the hotel should warn them not to loot customers
Dear Guest, Thank you for sharing your feedback. It's wonderful to hear that Sneha and Dilip provided you with kind and courteous service. We appreciate your concern regarding the pricing of the local auto drivers and understand how that can be frustrating. Your insights are valuable, and we will look into ways to improve the experience for our guests. Thank you for bringing this to our attention. Sincerely, The Sterling Holidays Team
Dear Guest, Thank you for sharing your feedback. It's wonderful to hear that Sneha and Dilip provided you with kind and courteous service. We appreciate your concern regarding the pricing of the local auto drivers and understand how tha… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThe staff is always helful, polite and go extra mile on your request. The food was amazing. Full marks for food and hospitality. Great place for vegetarians but little bit expensive (buffet could have been little bit easy on pocket). I am being generous for rating this property 7 out of 10 just because of above. Else it's just an average stay.
Things that needs improvement. Rooms: 2 stars out of 5. I chose a room with balcony and paid extra for that but it seems the balcony is just namesake, impractical. The room though appeared to be clean but dated. The bathrooms are just functional, needs significant upgrade when you compare likewise other 4 star hotels. It lacked proper ventilation I guess. The bathroom fittings and showerheads needs an upgrade. Only 2 stars out or 5. Room on the first day was not upto the mark, it had some sort of smell, bathroom door wasn't closing properly. To top it all, they joined two beds to make one master bed!! I mean who does this?? There is a gap in between. Mattress is soft, not very comfortable to my liking because your body tends to sunk inside, creating sort of discomfort. But that's just me. Other might like soft beds. Upon request they initially said it's all full but later on they changed to another room (same type) on second day, may be they don't want me to have a frontside room which I think has better view and a sundeck (supposedly). I don't know about other rooms and cottages hence can't comment. Property 3 out of five. 1 point is less because it's not maintained, and 1 less is because you don't get what you have paid for! This property is very big! The main front side which is seen in the poster picture has lost it's charm. The garden or lawns are overgrown, poorly maintained . Swimming pool is okay. Property isliittle bit away from main beach. This is good and bad as well because your movements are limited to your property only. Nothing is outside. Either you need your own vehicle or get an e-auto from the gate ( 300 rs one way for 2 kms!!). Overall, the purpose is just solved as it was all about lord Jaggannath darshan for me. Else look out for better avenues at better rates. Recommended only and only if you are vegetarian and willing to overlook the nitpicking I have mentioned.
Dear Chetan, Thank you for sharing your detailed feedback. It's heartening to know that our staff and the food met your expectations, but we are truly sorry to hear about the challenges you faced during your stay. We appreciate your comments regarding the room conditions and the overall maintenance of the property. Your insights on the balcony, bathroom fittings, and the garden maintenance are valuable and will be addressed to enhance the guest experience. We're glad you found fulfillment in your visit for the darshan of Lord Jagannath. Your feedback helps us strive for improvement, and we hope to provide a more satisfying experience in the future. Thank you for your understanding and recommendation. Sincerely, The Sterling Holidays Team
Dear Chetan, Thank you for sharing your detailed feedback. It's heartening to know that our staff and the food met your expectations, but we are truly sorry to hear about the challenges you faced during your stay. We appreciate your c… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewThey cheated customer cyber crime and no cooperation very very bad
Dear Kumar, We're truly sorry to hear about your experience. Your concerns regarding security and support are important to us, and we take them seriously. We appreciate your feedback and will work to improve our services. Please feel free to reach out with any further details. Sincerely, The Sterling Holidays Team
Dear Kumar, We're truly sorry to hear about your experience. Your concerns regarding security and support are important to us, and we take them seriously. We appreciate your feedback and will work to improve our services. Please feel fr… Show more
Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewLocation
All good
Dear Guest, Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed our attentive staff, ambiance, and food. Your appreciation of our location means a lot to us. We look forward to welcoming you back soon! Sincerely, The Sterling Holidays Team
Dear Guest, Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed our attentive staff, ambiance, and food. Your appreciation of our location means a lot to us. We look forward to welcoming you back soon… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewAmbience, staff behavior very good
Dear Dibyendu We're absolutely thrilled that you had such a fantastic experience with us. It's our goal to ensure your complete satisfaction, and we're delighted to have achieved that. Thank you for your support and for choosing us. We can't wait to welcome you back for another wonderful experience! Warm regards, The Sterling Holidays Team
Dear Dibyendu We're absolutely thrilled that you had such a fantastic experience with us. It's our goal to ensure your complete satisfaction, and we're delighted to have achieved that. Thank you for your support and for choos… Show more