Excellent breakfast. Variety of options were available

Stayed in August 2025

Warm welcome by karthika And Excellent service

Stayed in August 2025

Idly fry was hard.

Good Location and very good room size

Stayed in August 2025

There was no food being served outside the designated hrs,

Some of the rooms have blocked views, need to check the allocated room before accepting

Stayed in May 2025

The food and the way of serving food... Horrible experience with the driver... Full day got wasted... Shouting a lot and very disrespectful behaviour

The view and garden and rooms...and spa .... Shop also very good

Stayed in July 2025

NA

Location and food

Stayed in June 2025

At the time of booking, room size (garden view premier room) shown as 300 sqft but in reality room size was very small and toilets are very small . The matress is queen size. It would b better if it is king size.

Food is good but restaurant size does not meet the requirement of customers. It was congrsted

Stayed in June 2025

Mats near sofa

Staff were friendly and was able to assist in time

Stayed in April 2025

New staff's at front office taking too much time for check in check out..

Nice ambience!

Stayed in April 2025

Music at restaurant was sad tune of Kenie G.

Items were good. Variety and new nutrition concepts included.

Stayed in February 2025

1) An extra pair of toilet tissue should have been kept in the washroom. I ran out of it and requested replenishment, hardly anyone bothered to address this. 2) At checkin, you are insisted to put the ages of the guest in the application form. This is ridiculous. If they need to validate, they may refer to id proof. 3) There is no place for drivers(for people who took taxi or used someone to drive his own car) to stay inside the premises. 4) There is evening tea/coffee provided in a nostalgic environment. However, this was charged at very exorbitant prices ( one small cup of tea/coffee at Rs 99+ taxes) despite room rates already being on a higher side. Ideally, this should have been on a compliment basis or at a discounted rate. 5) The linen used for bed needs a complete overhaul or replacement.

Location- away from the hustle and bustle Overall facilities like open play area, indoor play area. Room and it's amenities. Food in the restaurant Staff

Stayed in December 2024

Washroom Size Delays in Check In

Resort Location Room Size Valley View Evening Snacks Staff Responsiveness Trave Desk (Off Road Trip)

Stayed in December 2024

Tardy check in, variety in food.

Overall ambience, size of room.

Stayed in November 2024

Room Size

Food & Location

Stayed in November 2024

Nothing in particular!

Liked the friendliness of the friend desk staff especially Karthika, Joshi and Arun. They were helpful. The restaurant staff and the manager were courteous.

Stayed in October 2024

nice

Stayed in October 2024

Overpriced food

View is amazing

Stayed in September 2024

Horrible check out experience from staff Karthika. Many staffs are from north india and they don't know Tamil or english. They expect us to speak in there language. Horrible . They have to employ local staffs in all there locations along with english basic knowledge.

Good maintained property with many holiday activities inside the property itself. Food quality is good.big size rooms with adequate facilities, big lawn area and very big parking lot,buggy service for the terrain, herbal garden , everything is good.

Stayed in August 2024

The kids discovery zone need to spice up a bit more so more option are available for less than 5 to 6 year old. The Spa need more variety of therapies. They can improve their buffet by running differemt southern states theme ( I know I may be asking here too much ! ) .

The property Family rooms are very good. The Living room with TV is life saver , giving space for kids to move around and watch TV while others are resting in room. These rooms then it has outside seating area for nice chitchat in open . The view outside the property looks towards mountain which is scenic. The staff here is very polite and humble , prompt in addressing your needs. The food we took was buffet for lunch and dinner and was quite nice however just be aware that the focus is mainly south Indian cuisine and northIndian cuisine.

Stayed in July 2024

The location. The cleanliness ofvthe rooms. The service

The infrastructure

Stayed in June 2024

Nothing. I like everything

Very nice location. Nice view getting from room. Staffs are very courteous. Mrs.Karthika allotted a good view room for me. Mr.Ranjith assistance is very good. Both are informed about property very well

Stayed in July 2024

Al-carte options and in-room dining options can be improved.

Best Valley View and Courteous Staff

Stayed in May 2024

Management should take of the property and change some of the settings in the rooms spcly washroom size to be increase amd need to a little away from bed and also need to arrange the bed type as per customer request actually the spring beds are not comfort to sleep

Specially the location and the staff specially one front desk female employee named HARSHA was very polite amd helpful and fast in providing what we need. We really like the services of HARSHA.

Stayed in May 2024

Lacking in customer service you need to have minimum 2-3 persons at the front desk Only one person to attend all customers Poor show

Stayed in May 2024