Reviews of Sterling Kodai Valley 4 stars
No.25, Pallangi Road, Attuvampatti,, 624101 Kodaikānāl, India
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation and services
Everything is nice
Dear Guest, Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent stay and appreciated the location and services. Your kind words about everything being nice truly mean a lot to us. We look forward to welcoming you back soon! Sincerely, The Sterling Holidays Team
Dear Guest, Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent stay and appreciated the location and services. Your kind words about everything being nice truly mean a lot to us. We look forward to welco… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewI had a disappointing stay. The rooms lacked ventilation, which caused mold and an unpleasant smell. After complaining, I was moved to a cleaner room, but it also did not have proper ventilation. Room service was very slow. I ordered tea and coffee, but they arrived late and both were cold. Overall, the experience was below expectations.
Dear Samjad, Thank you for sharing your feedback. We're truly sorry to hear about the issues you faced during your stay, particularly with ventilation and room cleanliness. It's concerning to know that even after relocating, the new room did not meet expectations. We also apologize for the delay with room service and appreciate you bringing this to our attention. Your comments are valuable and will help us improve our services. Thank you for your input. Sincerely, The Sterling Holidays Team
Dear Samjad, Thank you for sharing your feedback. We're truly sorry to hear about the issues you faced during your stay, particularly with ventilation and room cleanliness. It's concerning to know that even after relocating, the new… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewExcellent breakfast. Variety of options were available
Dear Prasad, Thank you for the wonderful feedback! It's great to hear that you enjoyed the breakfast and the variety of options we offered. We appreciate your kind words! Sincerely, The Sterling Holidays Team
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWarm welcome by karthika And Excellent service
Dear Arun, Thank you so much for the wonderful rating! We're delighted to hear you had a great experience with us. We’re always striving for perfection, so we’ll work hard to make your next visit a 10/10! Hope to see you again soon! Warm regards, The Sterling Holidays Team
Dear Arun, Thank you so much for the wonderful rating! We're delighted to hear you had a great experience with us. We’re always striving for perfection, so we’ll work hard to make your next visit a 10/10! Hope to see you again soon… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGood Location and very good room size
Idly fry was hard.
Dear Govindarajan, Thank you for your feedback! We're glad to hear you enjoyed the location and room size. We appreciate your comments about the idly fry and will take this into consideration for future improvements. Your input is valuable to us! Sincerely, The Sterling Holidays Team
Dear Govindarajan, Thank you for your feedback! We're glad to hear you enjoyed the location and room size. We appreciate your comments about the idly fry and will take this into consideration for future improvements. Your input is valua… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in May 2025
Verified reviewSome of the rooms have blocked views, need to check the allocated room before accepting
There was no food being served outside the designated hrs,
Dear Sambit, Thank you for sharing your feedback. We appreciate you highlighting the need to check room allocations, and we understand the concern regarding food service hours. Your insights are valuable as we continuously strive to improve our guests' experiences. Sincerely, The Sterling Holidays Team
Dear Sambit, Thank you for sharing your feedback. We appreciate you highlighting the need to check room allocations, and we understand the concern regarding food service hours. Your insights are valuable as we continuously strive to improve… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe view and garden and rooms...and spa .... Shop also very good
The food and the way of serving food... Horrible experience with the driver... Full day got wasted... Shouting a lot and very disrespectful behaviour
Dear Jain, Thank you for sharing your feedback. We are glad to hear you enjoyed the view, garden, rooms, spa, and shop. However, it's concerning to learn about your experience with the food service and the driver. We take such matters seriously, and your input will help us address these issues to enhance our guests' experiences. We appreciate your comments and hope to improve in the future. Sincerely, The Sterling Holidays Team
Dear Jain, Thank you for sharing your feedback. We are glad to hear you enjoyed the view, garden, rooms, spa, and shop. However, it's concerning to learn about your experience with the food service and the driver. We take such matters s… Show more
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in July 2025
Verified review