However they are short staffed for a full house operation .Morning "free" breakfast options were limited,live counters catering to 25 people and 6 toddlers manned by a single chef especially when you are charging in excess of 17k per night!!! On the contrary paid dinner buffet was quite the opposite During morning breakfast in the background of a full house and slow service ,the staff was always facing the residents ire.

double storey rooms ,very very spacious ,good amenities and very polite staff. The place was great and very tastefully done,but there is a lot of scope for improvement.

Stayed in July 2025

The beds and pillows were too sturdy for comfort. While options are plenty, food taste could be improved much.

Very courteous and helpful staffs. Property was extremely clean and well maintained. A nice place to relax over the weekend.

Stayed in June 2025

Food was average

Excellent staff hospitality

Stayed in May 2025

The swimming pool area. Too small and crambed up.

Stayed in May 2025

More activities need to be added within the property. Veg menu options needs to be increased.

Stayed in April 2025

General cleanliness needs improvement. Dry leaves everywhere. Bathroom fixtures feel worn out. Drinking water is supplied in small 250-500 cc plastic bottles, adding significantly to plastic waste. Food portion size and size of breakfast spread are not up to the ITC standards. Some may find it a bit overpriced.

The food is generally good. The location is approachable, just 20 minutes drive away from EM bypass. The Spa setup is great. The staff is courteous and helpful. We understand the property is still being built so we don't mind the unfinished roads.

Stayed in March 2025

Nothing very particular

Was good. Spreads cud have been more elaborate

Stayed in March 2025

Everything was fab!

Amazing food, courteous staff, lovely property

Stayed in February 2025

The Mosquitoes

Everything!

Stayed in February 2025

Mould on bathroom hardware, musty smelling rooms, cracks on some room walls due to moisture, in couple of the rooms had the electricity randomly going off. Near the restaurant, we also found a leaking roof! Totally unworthy of the high price. Maintenance wise, it isnt even comparable to a 3 star . Asked for change of rooms several times but most of the rooms still had the same issues.

Food

Stayed in August 2025

The cost could be a little low.

Staff behavior, environment

Stayed in July 2025

Nothing at all .

✨ A Perfect Getaway: My Anniversary Experience at ITC Storii ✨ When we were planning our anniversary escape, I chose ITC Storii with confidence — and from the moment we arrived until the time we left, everything was simply perfect. What truly made our stay special was the warmth and attentiveness of the host. Although she wasn’t aware that we were celebrating our anniversary at first, the moment she found out, she went above and beyond. She surprised us by decorating a beautiful table for our high tea, and while we were enjoying that, she even had our room decorated for the occasion. 💛 Hospitality like this is rare — it made us feel at home, safe, and cared for, which is exactly what you want in a getaway. 🌿 The Property: ITC Storii is not just about luxury; it’s where elegance meets nature. The design is stunning, blending modern comforts with serene surroundings. The infrastructure is impressive — from a pool table, spa, and swimming pool to archery, badminton, and cycling — there’s plenty to do if you’re up for it. What I loved most is that the property is tucked away in a quiet space. At night, you can gaze at the stars in complete peace, without the noise of traffic — just calm and quiet, the way nature intended. 🚗 Location: Another big plus — it’s so close to the city, making it the perfect quick escape without spending hours on the road. 🏡 Room Categories: They offer three categories: Normal Rooms Suites Villas Each is unique, so it really depends on your requirement — but whichever you choose, you’ll feel the same genuine hospitality. ✨ Final Thoughts: It’s easy to find a hotel with great amenities — those can always be bought. But hospitality? That’s something that comes from the heart, and ITC Storii delivers it effortlessly. This place is a true match of luxury, nature, and genuine care. Every minute spent here felt worth it, and I can’t wait to visit again.

Stayed in May 2025

It’s a beautiful resort and even though it’s not far from Kolkata, you feel like you’ve left the city behind The staff is amazing. Everyone is so friendly and so cooperative. The food was tasty and the chef and staff were very responsive to feedback as well. We had a really nice stay here.

Stayed in May 2025

The property is nice but very limited facility. The restaurant was extremely over priced. They are not serving alcohol yet which is not mentioned anywhere. We checked in to celebrate our anniversary. During check in we gave all the required documents but suddenly at around 10.15 in the night we got a call from the reception from the same staff who checked us in called sourav that my documents were not given. My husband reminded him that we gave a soft copy of my passport which we clicked a picture of with his phone and then he said ok let me check. That was a little off and unprofessional.

The room was spacious and comfortable. Staff was courteous.

Stayed in April 2025

Breakfast and couple massage was extremely average and could be improved. Steam rooms did not work. Spa was not at all worth the money.

Stayed in February 2025

cleanliness

cool

Stayed in February 2025

Lingering sewage smell from bathroom.

Beautiful property, very tranquil and peaceful. Good breakfast and complimentary high tea. Staff was well behaved. They also gave complimentary cake for our anniversary (thank you). Would definitely recommend and come back again.

Stayed in January 2025

Smells Bad, Location Bad , property aging , poor Bfast

Just the Brand ITC

Stayed in December 2024

Without a car...dont choose this place

The spa

Stayed in November 2024

Outstanding Property Great Hospitality Super Services

Stayed in November 2024

Buffet spread for breakfast and high tea was average. Even though the room rates were comparable to any other five star in Kolkata, the standard of the room was not up to the mark (for example there was no overhead shower in the bathroom only hand shower), the property is not well lit and all menu items were not available.

The place was quiet, since there are less rooms the breakfast buffet etc don't get crowded. This worked well for us since we had gone there for a staycation with our 2 month old baby.

Stayed in October 2024

Nothing

Staff are well behaved, cleaned room delicious b,fast..silient peaceful property.....weekend k liye very good for family

Stayed in October 2024

Breakfast can be better

Location, spa and rooms!

Stayed in October 2024

Hi tea quality was very bad. Staff were very disorganised and novice.

Location

Stayed in October 2024