Reviews of Le Royale Hotel, Shimla 3 stars
Jakhoo Road 1, 734001 Shimla, India
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe wi fi on the 4th floor was weak and often doesnt work
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewThe staff are very attentive and very good. The place is just 3 min walk away from mall road. The food is tasty as well and decent amount of varieties are given. We were using HB basis.
Its very difficult for the vehicles to come as two vehicles cannot cross each other at the same time. The pillow covers and bed sheet duvet was not clean or had previous patches. There were small dead ants.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewThanks for all staff good service.food qualities is good.
Location to much difficult to find the hotel if you have your own vehicle.so please arrange your shuttle service for pick up the guest.
Reviewed: 20 June 2025 · Stayed in May 2025
Verified reviewProximity to Mall road.
Approach to hotel by car is very tedious with extremely narrow roads. Parking is difficult.No elevator. Family suite on top floor very dusty and quaint with lot of noise from Roof top monkeys and birds and some king od of machinery maybe A/c
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 May 2025 · Stayed in February 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewLovely clean room in a quiet location above the Mall. Walking distance from the centre of town.
All good but it’s a steep climb up like most of Shimla. Good cardio!
Thank you for your kind words! We're glad you enjoyed the peaceful location and cleanliness of your room. The climb can be a bit of a workout, but it’s part of the Shimla charm! We hope to welcome you back again soon.
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewGood Basic hotel.VERY Helpful staff. Electric blanket helps a lot in cold weather. The staff try their Best.
NO LIFT in hotel, inclines and steps to go up to reception/ rooms. Terrible location especially if you looking for it at nite, as no proper signage. Is located very close to church/ Ridge/ Mall road BUT CARS CANNOT GO beyond a point on the the STEEP roads, hence EXTREMELY DIFFICULT for elders, and Middle aged people to go UP the slopes, or down to the Mall,without Local small cabs that are not frequent,nor easily available.Only few Premium rooms have a view. Frequent power outages, so keep your phones charged. Food is not bad. Bathroom curtain rods need to be lower to avoid water splashing out.
Thank you for sharing your experience! We’re delighted to hear you found our team helpful and accommodating — we truly take pride in making every guest feel cared for. It’s great to know the electric blanket added to your comfort, especially in cooler weather. Being located close to key attractions like the Church, Ridge, and Mall Road is something many guests love. While the charm of the hillside location can pose a bit of a challenge for some, especially with vehicle restrictions in the area, it also offers a peaceful and authentic local experience. We always recommend reaching out to our team in advance for assistance with arrivals and local travel. We're continuously working on enhancing convenience and comfort for our guests — your feedback helps us move in that direction.
Thank you for sharing your experience! We’re delighted to hear you found our team helpful and accommodating — we truly take pride in making every guest feel cared for. It’s great to know the electric blanket added to your comfort, especiall… Show more
Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewThis is a very good hotel, with comfortable rooms, helpful staff, the most amazing views, and above all, *quiet* (apart from door banging early in the morning, which seems to happen in all hotels, to a greater or lesser extent. Perhaps they could consider putting some soundproofing tape around door frames to reduce the noise?) And it's a good value for money. One point is that there is a very steep climb from the Ridge, which is really demanding when you arrive, because of the high altitude. I would recommend using a taxi to arrive.
Thank you for your kind words! We’re thrilled to hear you enjoyed our comfortable rooms, the helpful staff, and especially the stunning views — it’s always wonderful to know our guests appreciate the peaceful environment. We understand that some noise can sometimes be inevitable in hotels, and your suggestion about soundproofing tape is noted — we’re always looking for ways to enhance our guests' experience. The hillside location does come with its charming challenges, but we’re happy to hear you enjoyed the value and comfort we offer. We do recommend taxis for guests who prefer a more convenient arrival, especially with the altitude and the climb
Thank you for your kind words! We’re thrilled to hear you enjoyed our comfortable rooms, the helpful staff, and especially the stunning views — it’s always wonderful to know our guests appreciate the peaceful environment. We understand tha… Show more
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewVery good staff and food and also I like the location close to the Mall road.
Glad you enjoyed the staff, food, and convenient location near Mall Road! We look forward to welcoming you again.
Reviewed: 18 March 2025 · Stayed in February 2025
Verified reviewThe cab driver didn't take us to the right snow point which we came to know later through a friend. My friend showed us the pics of that place which was hardly 7 km away. Maybe the commission on the horse ride package was more than the 4x4 ride.
We're glad you had a good hotel experience! We regret the cab service issue and appreciate your feedback. We strive to enhance guest experiences.
Reviewed: 16 March 2025 · Stayed in December 2024
Verified reviewReviewed: 13 March 2025 · Stayed in March 2025
Verified reviewPleasant traditional hotel above the Mall. Our room had a superb view.
Breakfast menu a bit limited.
We're delighted you enjoyed the superb view and traditional charm of our hotel! Your feedback on breakfast is appreciated.
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewVery nice location
2 of the 4 pillows were a little bit dirty.
Glad you liked the location! We appreciate your feedback and will ensure better housekeeping.
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewProperty was good location is pretty good
It was good
Thank you for your feedback! 😊 We're glad you liked the property and its location. Hope to welcome you again soon! 🌟
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewAll the staff are good and helpful
Rooms are not cleaned properly its like same mattress they used for others. Rooms looking like old structures and feeling like haunted specially the room no 305
We regret to hear that your stay did not meet expectations. While we appreciate your kind words about the staff, we apologize for the cleanliness and room condition issues. Your feedback is important, and we hope the management takes the necessary steps to improve the experience for future guests.
We regret to hear that your stay did not meet expectations. While we appreciate your kind words about the staff, we apologize for the cleanliness and room condition issues. Your feedback is important, and we hope the management takes the ne… Show more
Reviewed: 2 February 2025 · Stayed in February 2025
Verified reviewClose to mall road.
Thank you for your feedback! We're glad you found our location convenient, being close to Mall Road. We strive to provide guests with easy access to key attractions while ensuring a comfortable stay. We hope to welcome you again soon!
Reviewed: 10 January 2025 · Stayed in January 2025
Verified reviewLocation good. 5mins walk from ridge.
Everything was good.
Thank you for your wonderful feedback! We're delighted to hear that you had a great experience and enjoyed the location. We hope to host you again soon for another memorable stay!
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewStaff were very supportive. Food was very good. Very close to Jakhu and Mall Road.
No lift in hotel.
Thank you for sharing your experience with us. We’re delighted to hear that you appreciated our supportive staff, the quality of the food, and our convenient location near Jakhu and Mall Road. We understand that the absence of a lift might have caused some inconvenience, and we sincerely apologize for this. We value your feedback and will consider this in our plans for future improvements. We look forward to welcoming you back for another enjoyable stay!
Thank you for sharing your experience with us. We’re delighted to hear that you appreciated our supportive staff, the quality of the food, and our convenient location near Jakhu and Mall Road. We understand that the absence of a lift might… Show more
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewFood was awesome
Thank you for your feedback! We’re thrilled to know that you enjoyed the food during your stay. Our team strives to provide a memorable culinary experience, and your kind words are truly encouraging. We hope to welcome you back for another cool and delicious stay soon!
Thank you for your feedback! We’re thrilled to know that you enjoyed the food during your stay. Our team strives to provide a memorable culinary experience, and your kind words are truly encouraging. We hope to welcome you back for another… Show more