High Bank,By Pass Road,Tapovan, 249192 Rishīkesh, India
Based on 107 hotel reviews
6.8Cleanliness
7.1
Comfort
7.4
Location
7.3
Facilities
7.0
Staff
7.6
Value for money
7.2
Free WiFi
10.0
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End of dialog contentReviewed: 25 December 2024
Saraaswatt
IndiaWashroom tiles were broken, gate lock was not in place
View was good.
Stayed in December 2024
Reviewed: 27 November 2024
Birte
IndiaThe dogs running around on the terrace doing their “ buissnes” outside my room. When I complained I got the answer “ we do allow dogs” . It resisted me from sitting on the roof top veranda in the evening and in the morning.
I loved the view, a good bead, good bathroom
Stayed in October 2024
Reviewed: 20 October 2024
Damini
IndiaPlants were almost dry and shredded.., I wish if they could have more flowers and plants around property. Further lack of CCTV camera at corner premium balcony rooms and low wifi.
The view, staff and room decor were good.
Stayed in October 2024
Reviewed: 14 October 2024
Ishant
IndiaSome of the facilities were not available like TV was not working. Electric kettle was also not working. Washroom required pest control as lots of creepy insects were there in the bathroom. Mosquitos were also there in the room. Breakfast not included in the room tariff, however same was expected while booking the room with the amount they charged.
Location was quite good with beautiful views. Room was also peaceful, comfortable, organized and well decorated.
Stayed in October 2024
Reviewed: 23 April 2024
Pankaj
IndiaNo good for elderly persons. No lift available if you get booking in higher floors.
Stayed in April 2024
Reviewed: 2 April 2024
Anshuman
IndiaNo towels. Frequent electricity cuts.
Good place. Excellent service by this young boy name Abhishek. Good food.
Stayed in March 2024
Reviewed: 24 March 2024
Nishigandh
IndiaRooms need to be maintained well
Staff was polite and receptive for our queries
Stayed in March 2024
Reviewed: 1 April 2025
Vidit
IndiaNothing receptionist Jyoti was very rude doesn't know how to talk to customers
Stayed in March 2025
Reviewed: 30 March 2025
Rachit
IndiaCottages on the hills. Surroundings were very quite and peaceful. There was fresh air outside the room and place is absolute value for money.
Stayed in March 2025
Reviewed: 19 February 2025
Chandana
Indiathey have nothing in menu except Indian main course. very poor service and management.. they took 1 hour to provide us towel and bathroom accessories after check in.. and response is also bad
didnot like at all.. very poor service..
Stayed in February 2025
Reviewed: 18 January 2025
Ankit
IndiaPerfect stay! Fully satisfied, deserves a 10/10.
Stayed in December 2024
Reviewed: 3 January 2025
Ahuja
IndiaThe door lock was the very first problem that I came across. Had to wait for 10 minutes for the door to open. The next day had to wait for 20-25 minutes for the door lock to get repaired. The food that we had ordered had hair in it. This didn't happen just once but twice. On the day of check-out there was no answer to any of the calls made to the reception or the kitchen. Very disappointing stay. The washing sink in the washroom was also leaking. Waste of money.
Nothing
Stayed in January 2025
Reviewed: 24 December 2024
Asim
IndiaStaff and survice is poor
Very good location
Stayed in December 2024
Reviewed: 27 November 2024
Sakshi
IndiaThe staff is very unprofessional and seeing two girls they quoted more price than my booking.
Only the location was good.
Stayed in November 2024
Reviewed: 21 November 2024
Sandeep
IndiaNA
Great hospitality
Stayed in November 2024
Reviewed: 8 November 2024
Anne
United StatesWhen we arrived we went to our "cottage room." We originally booked this room because it looked like the foliage around the room would be lovely, with a private patio/deck, and a nice place to relax for a week. The room had a leaky shower (drip...drip...drip), and NO DRAIN in the bathroom!! What?! Where does the water from the shower go?? We never did find out. The incessant dripping caused us to ask for a different room. They did quickly give us a different room. Thank you! The new room itself was lovely with a back deck area. Lots of construction noise throughout the day, so we never got to enjoy it, but that's not their fault. On the last day there our room had NO WATER. We never did figure out what had happened, and at the time they did not understand what the issue was either. So we were moved to another room which was a little dingy and worn out. We were at this hotel for, I think, 6 nights. The woman at the front desk was a little rude, but we didn't really care about that much. At this time we had been traveling around India for 6 weeks and had stayed in a bunch of different places; this place had potential to be a really nice respite, but that didn't quite happen. Ah well, you can't win them all.
The location was nice, an easy walk into town.
Stayed in October 2024
Reviewed: 30 October 2024
Saxena
IndiaI suggest do not book this property even if they offer a room at 0 costs. The location is shady with steep climb, parking is a challenge. The rooms have no privacy. Images shown on booking websites are completely different. The staff is not at all helpful and friendly. Their only objective is to take the advance so that you are left with no option but to stay here. But imagine even I paid in advance I did not stayed in the property.
There was nothing to like. The stay could have been a nightmare if I had stayed. Looking at the property and location I quickly decided that this accommodation is not I should go with the family.
Stayed in October 2024
Reviewed: 27 October 2024
Shrivas
Indiastaff and cleaning
not money for valuable
Stayed in October 2024
Reviewed: 25 October 2024
Sudipta
United StatesNothing
Everything
Stayed in September 2024
Reviewed: 16 October 2024
Gope
IndiaEverything was the just worst. They can win the best worst stay at Rishikesh award. I cannot express how awful our experience at this property was. What should’ve been a simple stay turned into an absolute disaster. First off, no one bothered to mention the ridiculously steep climb to get to the location. It’s exhausting and frustrating, and we were completely unprepared for it. From the second we stepped into our room, it was obvious that cleanliness wasn’t even on their radar. The linens were disgusting, and despite asking them to change them, nothing was done. The area around the gate? Filthy. Housekeeping? A joke. They clearly don’t care about maintaining any standards. The Wi-Fi didn’t work for the entire duration of our stay, leaving us disconnected and frustrated. The reception staff were fake-friendly when we first got there, but by the end of the stay, they were uncooperative and completely dismissive. We actually thought about extending our stay, found a cheaper, better room on the same property, and asked about the price difference. Instead of giving us a straight answer, we got some nonsense that made it clear they had no idea what they were doing. Even though we decided to extend our stay at the same property. We even asked them to book the new room for us and explained that while it was being cleaned, we’d quickly freshen up in our old room, meaning we’d stay a little past our checkout time. so we thought everything was sorted. But when we finally decided to switch rooms, we returned to find the new room wasn’t even ready! After all the back and forth, it was the last straw. At that point, we just wanted to leave. We had our cat with us, and when we first arrived, Ms. Jyoti was perfectly fine with us leaving her at reception. But when we wanted to do it again on our departure day, suddenly she refused, claiming some dog nearby might bite her.
Didn’t like one single thing about this place. Stay Away from This Horrible Place!
Stayed in October 2024
Reviewed: 15 October 2024
Jain
Indialocation is great, view from the hotel was awesome
Stayed in October 2024
Reviewed: 2 September 2024
Roy
IndiaNo proper car park. It’s risky to drive up to the hotel.
Location of the hotel was good but the pathway is horrible.
Stayed in September 2024
Reviewed: 19 August 2024
Shah
IndiaVery Disappointing with the cleanliness of the property. Some times water supply also stops. For aged persons it is absolutely not advisable. Way between main road to hotel is very danger. No once want to go again there. they do not bother to repair it. Bad sheets and other toiletries are worst. Very poor in all sence. Dont choose this property.
Nothing like any thing about this property.
Stayed in August 2024
Reviewed: 31 July 2024
Ruchi
IndiaThe service was very poor, on our check out day I asked for 2 tea and 1 sandwich at 8 am. And I received the order at 9:30, after going to hotels kitchen several times as no one from reception or kitchen is picking the phone. And we were the only guest that day.
I liked the location and view from the balcony. The surrounding was quite and comfortable.
Stayed in July 2024
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