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Reviews of Swiss Cottage and Spa by Salvus 2 stars

High Bank,By Pass Road,Tapovan, 249192 Rishīkesh, India

Review score

Based on 107 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.4

  • Location

    7.3

  • Facilities

    7.0

  • Staff

    7.6

  • Value for money

    7.2

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 25 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Luxury Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Washroom tiles were broken, gate lock was not in place

    View was good.

    Stayed in December 2024

  • Reviewed: 27 November 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Luxury Room with Terrace
    • Stayed 2 nights

    The dogs running around on the terrace doing their “ buissnes” outside my room. When I complained I got the answer “ we do allow dogs” . It resisted me from sitting on the roof top veranda in the evening and in the morning.

    I loved the view, a good bead, good bathroom

    Stayed in October 2024

  • Reviewed: 20 October 2024

    7.0
    It was cool fun and loving
    • People with friends
    • Premium Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Plants were almost dry and shredded.., I wish if they could have more flowers and plants around property. Further lack of CCTV camera at corner premium balcony rooms and low wifi.

    The view, staff and room decor were good.

    Stayed in October 2024

  • Reviewed: 14 October 2024

    6.0
    Overall, it was a good experience but with little disappointments.
    • Leisure trip
    • Solo traveller
    • Cottage Room
    • Stayed 1 night

    Some of the facilities were not available like TV was not working. Electric kettle was also not working. Washroom required pest control as lots of creepy insects were there in the bathroom. Mosquitos were also there in the room. Breakfast not included in the room tariff, however same was expected while booking the room with the amount they charged.

    Location was quite good with beautiful views. Room was also peaceful, comfortable, organized and well decorated.

    Stayed in October 2024

  • Reviewed: 23 April 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Luxury Room with Terrace
    • Stayed 1 night

    No good for elderly persons. No lift available if you get booking in higher floors.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Great place. Great food. Great service.
    • Leisure trip
    • Couple
    • Luxury Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    No towels. Frequent electricity cuts.

    Good place. Excellent service by this young boy name Abhishek. Good food.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    We stay only for a day so not got chance to judge them well
    • Leisure trip
    • Family with young children
    • Premium Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Rooms need to be maintained well

    Staff was polite and receptive for our queries

    Stayed in March 2024

  • Reviewed: 1 April 2025

    1.0
    Very poor
    • Leisure trip
    • People with friends
    • Premium Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing receptionist Jyoti was very rude doesn't know how to talk to customers

    Stayed in March 2025

  • Reviewed: 30 March 2025

    10
    Excellent option for Budget travel
    • Business trip
    • Solo traveller
    • Premium Room with Balcony
    • Stayed 1 night

    Cottages on the hills. Surroundings were very quite and peaceful. There was fresh air outside the room and place is absolute value for money.

    Stayed in March 2025

  • Reviewed: 19 February 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Luxury Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    they have nothing in menu except Indian main course. very poor service and management.. they took 1 hour to provide us towel and bathroom accessories after check in.. and response is also bad

    didnot like at all.. very poor service..

    Stayed in February 2025

  • Reviewed: 18 January 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Junior Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Perfect stay! Fully satisfied, deserves a 10/10.

    Stayed in December 2024

  • Reviewed: 3 January 2025

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Luxury Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    The door lock was the very first problem that I came across. Had to wait for 10 minutes for the door to open. The next day had to wait for 20-25 minutes for the door lock to get repaired. The food that we had ordered had hair in it. This didn't happen just once but twice. On the day of check-out there was no answer to any of the calls made to the reception or the kitchen. Very disappointing stay. The washing sink in the washroom was also leaking. Waste of money.

    Nothing

    Stayed in January 2025

  • Reviewed: 24 December 2024

    4.0
    Need to improve staff behaviour and survice mis Jyoti Rajput bhev
    • Solo traveller
    • Premium Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Staff and survice is poor

    Very good location

    Stayed in December 2024

  • Reviewed: 27 November 2024

    2.0
    Very poor
    • Leisure trip
    • Group
    • Premium Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The staff is very unprofessional and seeing two girls they quoted more price than my booking.

    Only the location was good.

    Stayed in November 2024

  • Reviewed: 21 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    NA

    Great hospitality

    Stayed in November 2024

  • Reviewed: 8 November 2024

    3.0
    Possibility to be a nice place, but didn't quite hit the mark.
    • Leisure trip
    • Couple
    • Cottage Room
    • Stayed 4 nights

    When we arrived we went to our "cottage room." We originally booked this room because it looked like the foliage around the room would be lovely, with a private patio/deck, and a nice place to relax for a week. The room had a leaky shower (drip...drip...drip), and NO DRAIN in the bathroom!! What?! Where does the water from the shower go?? We never did find out. The incessant dripping caused us to ask for a different room. They did quickly give us a different room. Thank you! The new room itself was lovely with a back deck area. Lots of construction noise throughout the day, so we never got to enjoy it, but that's not their fault. On the last day there our room had NO WATER. We never did figure out what had happened, and at the time they did not understand what the issue was either. So we were moved to another room which was a little dingy and worn out. We were at this hotel for, I think, 6 nights. The woman at the front desk was a little rude, but we didn't really care about that much. At this time we had been traveling around India for 6 weeks and had stayed in a bunch of different places; this place had potential to be a really nice respite, but that didn't quite happen. Ah well, you can't win them all.

    The location was nice, an easy walk into town.

    Stayed in October 2024

  • Reviewed: 30 October 2024

    1.0
    Booking.com its a request please do a check before listing the property on the website. Big Warning
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 2 nights

    I suggest do not book this property even if they offer a room at 0 costs. The location is shady with steep climb, parking is a challenge. The rooms have no privacy. Images shown on booking websites are completely different. The staff is not at all helpful and friendly. Their only objective is to take the advance so that you are left with no option but to stay here. But imagine even I paid in advance I did not stayed in the property.

    There was nothing to like. The stay could have been a nightmare if I had stayed. Looking at the property and location I quickly decided that this accommodation is not I should go with the family.

    Stayed in October 2024

  • Reviewed: 27 October 2024

    1.0
    bed
    • Leisure trip
    • Couple
    • Premium Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    staff and cleaning

    not money for valuable

    Stayed in October 2024

  • Reviewed: 25 October 2024

    10
    It was a wonderful stay
    • Leisure trip
    • Solo traveller
    • Luxury Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in September 2024

  • Reviewed: 16 October 2024

    1.0
    There is absolutely NOTHING good about this place. The service is horrendous, the staff are dishonest, and the overall e
    • Leisure trip
    • Couple
    • Cottage Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was the just worst. They can win the best worst stay at Rishikesh award. I cannot express how awful our experience at this property was. What should’ve been a simple stay turned into an absolute disaster. First off, no one bothered to mention the ridiculously steep climb to get to the location. It’s exhausting and frustrating, and we were completely unprepared for it. From the second we stepped into our room, it was obvious that cleanliness wasn’t even on their radar. The linens were disgusting, and despite asking them to change them, nothing was done. The area around the gate? Filthy. Housekeeping? A joke. They clearly don’t care about maintaining any standards. The Wi-Fi didn’t work for the entire duration of our stay, leaving us disconnected and frustrated. The reception staff were fake-friendly when we first got there, but by the end of the stay, they were uncooperative and completely dismissive. We actually thought about extending our stay, found a cheaper, better room on the same property, and asked about the price difference. Instead of giving us a straight answer, we got some nonsense that made it clear they had no idea what they were doing. Even though we decided to extend our stay at the same property. We even asked them to book the new room for us and explained that while it was being cleaned, we’d quickly freshen up in our old room, meaning we’d stay a little past our checkout time. so we thought everything was sorted. But when we finally decided to switch rooms, we returned to find the new room wasn’t even ready! After all the back and forth, it was the last straw. At that point, we just wanted to leave. We had our cat with us, and when we first arrived, Ms. Jyoti was perfectly fine with us leaving her at reception. But when we wanted to do it again on our departure day, suddenly she refused, claiming some dog nearby might bite her.

    Didn’t like one single thing about this place. Stay Away from This Horrible Place!

    Stayed in October 2024

  • Reviewed: 15 October 2024

    10
    hidden gem
    • Leisure trip
    • Couple
    • Premium Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    location is great, view from the hotel was awesome

    Stayed in October 2024

  • Reviewed: 2 September 2024

    3.0
    If you want to have non vegetarian then you can go. But better avoid.
    • Leisure trip
    • Family with young children
    • Courtyard View Suite
    • Stayed 2 nights
    • Submitted via mobile

    No proper car park. It’s risky to drive up to the hotel.

    Location of the hotel was good but the pathway is horrible.

    Stayed in September 2024

  • Reviewed: 19 August 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Premium Room with Balcony
    • Stayed 2 nights

    Very Disappointing with the cleanliness of the property. Some times water supply also stops. For aged persons it is absolutely not advisable. Way between main road to hotel is very danger. No once want to go again there. they do not bother to repair it. Bad sheets and other toiletries are worst. Very poor in all sence. Dont choose this property.

    Nothing like any thing about this property.

    Stayed in August 2024

  • Reviewed: 31 July 2024

    4.0
    Service not good
    • Leisure trip
    • Family with young children
    • Premium Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    The service was very poor, on our check out day I asked for 2 tea and 1 sandwich at 8 am. And I received the order at 9:30, after going to hotels kitchen several times as no one from reception or kitchen is picking the phone. And we were the only guest that day.

    I liked the location and view from the balcony. The surrounding was quite and comfortable.

    Stayed in July 2024

Showing 1 – 25

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