Although you’re right in the middle of one of the most famous tea regions and located very close to a famous tea estate (Makaibari) the hotel only offers simple tea bags for breakfast instead of lose tea leaves …

The quiet location and the amenities of the hotel

Stayed in August 2025

Very nice location and well maintained resort /hotel and the amenities are excellent.

Stayed in June 2025

Nothing at all

They do all to make us comfortable ... Wonderful experience !

Stayed in May 2025

Inside n surroundings

Location

Stayed in April 2025

Woud be perfect if there was a bath instead of only shower in the huge bathroom

Excellent comfort

Stayed in February 2025

If you are English I wouldn’t attend the tea tasting unless you like to be shamed and embarrassed

Beautiful property, fabulous staff, amazing spa and treatments

Stayed in February 2025

Amazing property with great views and exceptional hospitality.

Stayed in February 2025

Breakfast selection could have been better.

The resort was charming and lovely. The restaurant had a wonderful old-world feel to it. High tea was a nice touch

Stayed in February 2025

The location of the property is just too good. The staff is so courteous and helpful. Special mention to Mr. Mrinmoy (in the back office) & Mr. Mahesh (at the reception). They did all they could to make our stay special and memorable. The Chia Verandah is the best place for evening snacks withn a splendid view

Stayed in January 2025

The acoustics of the restaurant, bar and lobby is aweful. You have to do acoustic treatment to make sure that the halls work well with music etc.

Excellent location Super cooperative staff A lot of activities within the hotel High tea was super nice

Stayed in January 2025

There was nothing we disliked. The bathroom door made a creaking noise and we couldn’t get the TV channels to work, but this is merely nitpicking.

Unsurpassable location in an organic tea garden, superb facilities and activities such as a yoga session, excellent catering services and professional staff.

Stayed in January 2025

It is little expensive than the property

Location and room

Stayed in December 2024

Some of the dishes in the breakfast buffet weren't up to the mark.

Overall experience, views and hospitality

Stayed in December 2024

Slightly uncomfortable because of limited lifts accessibility.

Amazing views !

Stayed in December 2024

Room rents could be better value for money

Great location in the heart of a tea estate. Courteous staff with nice facilities even for senior citizens.

Stayed in November 2024

It’s a bit isolated - advantage and disadvantage

Stylish rooms- good restaurant- friendly staff- In the middle of a tea plantation with guided tours- excellent guide! tea tasting is entertaining and very interesting . Beautiful lobby

Stayed in October 2024

Nothing!

Prety nice!

Stayed in September 2024

Breakfast had varied options and was good

Stayed in September 2024

Just one thing, accessibility for elderly.

Location.

Stayed in August 2024

Little late service No himalaya water

Staff is excellent Location Food is also good

Stayed in July 2024

Nothing to dislike.

Everything

Stayed in June 2024

The food quality was extremely underwhelming. Also, its a place in the hills in a tea estate. Would have been great if the management didn't think it necessary to have singers crooning in the garden parties well into the night.

The location was amazing for a quiet getaway, the parties in the lawn notwithstanding. Its a great place if you want to stay in the hotel, but for everything else you need to have a car. Also, the restaurant needs a major improvement. Myt wife got food poisoning on the second day and the food was completely underwhelming. The place is situated in a tea estate, the least that could be done was to give good tea. But alas, that was not the case at all.

Stayed in April 2024

Well, I didn't know if I should be writing this, but since I love Taj, I thought this would provide good valued and honest feedback. The food is not at all up to the level of Taj. I hope u get the message that food is an integral part of hospitality and carries a lot of marks.

The location of Taj Chia kutir in Kurseong is absolutely amazing, It is approximately an hour drive from Bagdogra Airport, which is the plus point. View from the valley view room is amazing, the sun rise in the morning is picturesque. The rooms are clean and spacious. The staff is good, be it Room service, Reception, Resturant Spa, Bar the hospitality is embedded in their soul and that's the best thing about Taj, they want to take care of you they want to give you the best, they host you so well. The brand Taj is the icon of hospitality and shows the culture of true India. I loved Taj Chia Kutir, I would have loved to give it a 10 rating it just missed.

Stayed in April 2024

The water went out in the morning, the room heater was not available as it was a shared one used by other rooms.

The stay was fantastic... The property, the view from our room, warm behavior of all the stuffs there, the ambiance, the evening live music at the bar, all the foods, high tea, the garden visit, the tea factory visit and many more... everything was so good that we will cherish them all our lives, specially they surprised us with a beautiful decorations and a birthday cake for my son, has touched our heart.

Stayed in December 2023