Nothing

I had a great stay there. The personal was very friendly and helpful. The room was vey clean a nice.

Stayed in August 2025

Sign board for the way through main road

Excellent

Stayed in August 2025

There are not too many amenities to keep guests occupied. The grounds are also smallish and there are no play areas for kids. Repair work was going on at some parts of the property, which should be mentioned to guests upfront. Management can consider complimentary high tea for guests.

Rooms were good sized with a sit out area, staff and service was good as you always expect with Taj. Food was on point, both during breakfast and dinner (no buffet, only a la carte). Good views of the lake.

Stayed in August 2025

Like every arrangements & fine staffs services

All facilities & services are good

Stayed in July 2025

The pub/ bar could have been more active. It was dead with not a single person

Great hospitality, great food and service

Stayed in May 2025

I had booked through booking.com. The booking said that no prepayment is required. However, the hotel called me a day before and asked me to transfer money using a link to ensure my booking. Now this is rediculous. Firstly, nothing prevents the hotel from asking for prepayment on booking.com itself. Secondly, sending payment links and calling - come on how will a customer lnow whether this is genuine call or fraud phishing link. This can be serious issue. Both Taj and booking.com should immediately address this.

The property is well maintained, excelent location.

Stayed in June 2025

The Spa is just a massage saloon. We expected a sauna/steam room in a 5-star property, which was only available if you take a treatment. Also, that weekend there were groups with lots of small children and babies, which killed the romance or having a relaxing quiet weekend, but that is our personal experience.

Wonderful spectacular gardens, pool and location by the lake. Could not be better. The staff was beyond nice, as well as the quality of the rooms and art deco design. The breakfast and dinner were really nice.

Stayed in April 2025

Very beutiful property

Stayed in May 2025

No plastic and ecofriendly utilities

Stayed in May 2025

Our welcome at the hotel was really warm. Simran Saha and her team welcomed us warmly and took good care of us. Udit Sharma and his colleague was also very warm and served us well. We had a good experience at Taj taal kutir.

Stayed in March 2025

AHU

Check out & check in

Stayed in March 2025

Broken pool tiles

The staff ! They are best !

Stayed in March 2025

The public areas were cold ….a/c too high. Only small beers available at the restaurant 🙂

Very helpful staff Felt new and fresh

Stayed in March 2025

The Location

Stayed in February 2025

The price was slightly on the higher side in comparison to other 5 stars which i was checking at that time for stay.

I liked the way i was welcomed in the hotel. The staff was very friendly, cooperative and very very courteous. One staff i would like to mention here is Khushi. She assisted me everything which i requested. Most of all what i liked about her that she escorted me to my car at departure. One thing i must congratulate the hotel for the bell boy who came to pick up my luggage. He was physically challenged. But very smart. Keep up the good work team.

Stayed in January 2025

NA

Peaceful, good food.

Stayed in January 2025

GREAT PROPERTY AND STUFF.

Stayed in January 2025

Food

View

Stayed in January 2025

Well to put in words, daily some variations on the set-menu breakfast would be further appreciated. The hot-chocolate of the Poolside Lounge which they are promoting not worth it. Too less chocolate in it with skimmed milk powder which smells.Should taste much better.

A fantastic Staycation experience particularly for a solo traveler like me. The Staff are very warm and always ready to extend their hospitality and service. Tasty breakfast and meals on set-menu and ala-carte. Excellent maintenance and scrupulously clean each corner is. Beautiful lush green around. Wonderful view all around overlooking the eco-park's vast lake. To wrap up, an awesome Staycation experience.

Stayed in December 2024

The food could be better. The wow factor is missing. The entrance is not impressive. The corridors are quite complex to follow.

The decor of the place and inside the room are excellent. Every element in the room is well chosen. The bed and linens were superb. Proximity to Eco Park makes it possible to get an excellent view from the restaurant and the lounge.

Stayed in December 2024

Rooms were a bit too pricey.

Very well presented property in a part of Kolkata away from the hustle and bustle of the city. Lovely rooms. The restaurants were also nice. The staff were especially polite, in keeping with what finds in Taj Hotels around India.

Stayed in December 2024

Great breakfast and very courteous staff who made sure that we were well attended to. I would like to especially mention Devdeep in the restaurant who took extra care to ensure that the portion sizes were upto our requirement.

Stayed in December 2024

The property is elegant and well-maintained. Staff are courteous and helpful.

Stayed in November 2024

Nice team, good care like home and honest in approach

Hospitality Service Ambience

Stayed in October 2024