Reviews of The Aster Enclave Hotel 4 stars

The staff were very helpful and courteous. Hotel is located not very far bus stop/metro though the metro is non-functional at the moment. There are restaurants nearby.

The bed mattress sagged in and needs replacement. Several other amenities (like hair dryer, slippers, etc.) were listed on the property though they are actually not available.

Nothing.

Bathroom was very dirty water clogged. They have mentioned this place as pet friendly unfortunately they charged me extra 3000 for 2 days of stay with my pets plus tge Booking .com stay charges I could have gotten a better and cheaper option. The bedsheets and covers are diety with stains. The service people dont clean until you call them again and again. I was checking out today and the lady asked me to pay extra 200 rs just because the bathroom was water clogged and I asked them to fix it. Dissapointing. Highly disgusting they already took extra charges plus even for cleaning they are charging. I am basically not gonna visit again cause my family was highly frustrated.

The location of the property is quite nice. It’s near all the big hotels, and the area is very clean. The staff was very helpful. Even though I didn’t pay for the property in advance, they held my room until 12:30 a.m. Breakfast was complimentary for me, and they even agreed to serve it at 7:30, which was very kind.

The bathrooms were not clean, the mattress was old, and the room smelled of cigarettes. Only two towels were provided, even though we were four people in two rooms. The breakfast was very basic—just poha and bread with tea. When we asked for four more pieces of bread, the staff asked for extra payment, which wasn’t okay considering the small quantity provided. Overall, the building was old and had visible dampness.

I like the location and size of the room

Food can be better

Location

Small size room

I really like that they tended to my request of giving me a low-noise room. I hate outside noises. So they gave me a spacious room. There was a guest who was smoking in the room next to mine. My room was smelling of cigarettes. I complained to the manager. That guest was moved to another room. I was a solo woman and I loved their thoughtfulness. Highly recommended!

Excellent staff behaviour - service with a smile always. Great value for money.

The mattresses are soggy,n needs immediate replacement with firm mattress.

The location was close to all transport facilities. The manager Pratik and the Pantry Supervisor Mamata went out of the way to make my stay comfortable. The breakfast spread was not elaborate but tasty and filling. The hotel is reasonably priced for the facilities offered.

The housekeeping needs to be improved and proper management of food counters.